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Gonzalez Garcia, Lenin Sebastian
OBJECTIVE:
. Seeking a position inside Information Technology Department with a
company that allows me to learn new technologies and implement
technologies that I know for the betterment of the business.
Employment History
Company : South American Entertainment Corporation II (Thunderbird
Resorts Inc.) (The Philippines)
Position Title : Information Technology Manager
Date Assumed : January 26, 2005 up to the present
Industry : Hotel and Casino
Summary of Responsibilities:
Strategy and Planning Responsibilities
. Ensure that IT Solutions meet business requirements and systems goals;
fulfill end-user requirements, and resolve system level issues.
. Review and analyze existing IT solution effectiveness and efficiency,
and then develop strategies for improving or leveraging these systems.
. Cultivate and disseminate knowledge of IT Solution-usage best practices.
Acquisition & Development Responsibilities
. Research and make recommendations on software products and services in
support of procurement and development efforts.
. Evaluate, install, configure, and deploy new applications, system
software, products, and/or enhancements to existing IT Solutions
throughout the enterprise.
. Collaborate with analysts, designers, and system owners in the testing
of new software programs and applications.
. Analyze documentation and technical specifications of any new
application under deployment or consideration to determine its intended
functionality.
. Ensure that any new software integration into company system meets
functional requirements, system compliance, and interface
specifications.
. Design, develop, and install application enhancements and upgrades.
. Coordinate feasibility studies for software and system products under
consideration for purchase, and to give advice based on findings
. Contribute to pre-testing phase of development by evaluating proposal in
order to identify potential problem areas, and make the appropriate
recommendations
. Negotiate contracts with software and service providers
. Liaise with company's software suppliers for prompt rectification of any
problems or emergencies
Operational Management Responsibilities
. Liaise with network, system administrators and property level IT Teams
in quality assurance, system level troubleshooting and maintenance, and
project management efforts.
. Compile and maintain inventory of company software and system assets and
their corresponding contracts/agreements.
. Implements, Maintains, Enhances, Troubleshooting of Micros 3700, Opera
Xpress v4.0, Materials Control.
. Prepare I.T Annual Capex Budget for the entire organization based on MBO
and KRA's
. Develop and communicate training and documentation for end users.
. Develop, distribute, and coordinate in-depth end-user reviews for
modified and new system or applications.
. Provide guidance and mentoring to junior members of the property IT Team
with regards to information technology solutions and services
Accomplishments:
Project Name: Set-up I.T. Infrastructure for Philippines Head Office
Address: PSE Building, Exchange Road, Ortigas Center, Pasig City
Duration: Feb 2005 to April 2005
Role: Designer, Developer and Implementer
Scope: Design, develop and implementation of LAN/ telephone; Negotiate with
local supplier for the services of Internet Subscription, Land Lines
(direct and trunk lines); Procurement of all Hardware, Software and
peripherals, negotiate cost; Setup of Great Plains Server; Setup of Mail
Server Exchange 2003; Setup of Wireless Network; Setup of Firewall device;
Setup use's desktop; Creation and configuration of Exchange Emails Accounts
for end users; configuration of Great Plains in user's desktop.
Estimate Cost: U$ 100,000.00
Project Name: Set-up I.T. Infrastructure for Thunderbird Resorts Rizal
(Hotel/Casino)
Address: Binangonan, Bilibiran Rizal, The Philippines
Duration: Jan 2005 to April 2005
Role: Design, Developer and Implementer
Scope: Design, develop, implementation and testing of LAN/ Telephone/ CATV;
Negotiate with local supplier for the services of Internet, Land Lines
(direct and trunk lines) and Cable TV Supplier; Procurement of all
Hardware, Software including PABX and peripherals, negotiate cost; Setup of
Micros Server; Setup of Opera Server; Setup of Firewall device; Setup of
Wireless Network for Hotel; Configuration of Virtual Private Network
between Tektite Office (Head Office and Thunderbird Resorts in Rizal);
Implementation of Installation PABX Device; Supervise installation of door
locking system; Setup user's desktop; Creation and configuration of
Exchange Emails Accounts for end users;
Estimate Cost: U$ 225,000.00
Team: 1 (I.T. Assistant)
Project Name: Set-up I.T. Infrastructure for Thunderbird Resorts Poro
Point (Casino)
Address: VOA Compound, San Fernando La Union,The Philippines
Duration: Dec 2006 to March 2006
Role: Project Leader
Scope: Elaborate initial I.T. Budget; Design, develop and implementation
and testing of LAN/ Telephone; Procurement/ Implementation/ Installation of
PABX device; Procurement of all hardware, software and peripherals,
negotiate cost; Initiate negotiations with Micros Fidelio Philippines for
the procurement of Micros 3700; Coordinate with local or nationwide
supplier for the services of Internet, Land Lines (direct and trunk lines)
evaluate and negotiate proposals; Negotiate with Sound and Light System for
Casino Stage; Implementation/ supervision of Sound and Light Installation
for Casino Stage; Implementation/ Configuration of Micros 3700;
Configuration of Micros Hardware ( Workstation, printers and peripherals);
Training of F&B Cashier on How to use Micros Point of Sale; Configuration
of Watchguard device Model X-20e W; Create Virtual Private Network between
(Thunderbird Resorts Rizal, Makati Head Office and Thunderbird Casino Poro
Point); Implementation/Configuration of Wireless devices for administrative
Office; Network Link between Casino Building, Training Building and
Administrative Building; Configuration of Poker Progressive (Dek
International System); Training of Dealer's on how to use Poker Progressive
System (User Training); Setup user's desktop; Creation and configuration of
Exchange Emails Accounts for end users.
Project Cost: U$ 175,000.00
Total Saving: U$ 3,000.00
Team: 1 (I.T. Assistant)
Project Name: EZPay System (TITO) for Thunderbird Resorts Poro Point
(Casino)
Address: VOA Compound, San Fernando La Union, The Philippines
Duration: Sep 2007 - Oct 2007
Role: Project Leader
Scope: Coordination with IGT personnel regarding Hardware requirements for
Ezpay System; Procurement/Configuration of all Hardware; Design, develop
implementation and testing of fiber optic LAN from Slot Machines to server
room; assist configuration of Ezpay server with IGT System Engineer.
Team: 1 (IGT System Engineer)
Project Cost: U$ 22,000.00
Total Savings: U$ 4,000.00
Project Name: Upgrade Watchguard Firewall Device for Philippines Head
Office
Duration: Nov 2007 to Dec 2007
Role: Project Leader
Scope: Procurement of new Watchguard Firewall Device to have a strong
Security such as Gateway Antivirus, Web Content Filtering, Spam blocking,
negotiate cost with supplier; Installation/Implementation/Configuration of
policies in Watchguard device; Creation of mobile user virtual private
network for executives in order to have access to our network secure at
anytime anywhere; Configuration of Virtual Private Network between
properties.
Project Cost: U$ 12,000.00
Total Savings: Lets virus infections, less technical support regarding
removal of viruses, network secured.
Project Name: Set-up I.T. Infrastructure for Thunderbird Resorts Poro Point
(Hotel)
Address: VOA Compound, San Fernando La Union, The Philippines
Duration: Jan 2008 to April 2008
Role: Project Leader
Scope: Elaborate initial I.T. Budget; Design, develop and implementation
and testing of LAN/ Telephone and CATV; Procurement/ Implementation/
Installation of PABX Device; Procurement of all hardware, software and
peripherals, negotiate cost; Configuration of Watchguard firewall device
Model X-20; Configuration of Virtual Private Network between (Thunderbird
Resorts Rizal, Makati Head Office, Thunderbird Casino Poro Point and
Thunderbird Hotel Poro Point; Link of existing PABX device (Thunderbird
Casino Poro Point) with PABX device (Thunderbird Hotel Poro Point) thru
VPN; Initiate Negotiations with Micros Fidelio Philippines for the
purchasing of Opera Hotel System based on the current numbers of rooms and
additional licenses for Micros Workstations that will be connected to
existing Micros Server located at Thunderbird Casino Poro Point; Link of
Micros Workstation with existing server was done thru Virtual Private
Network; Initiate negotiations with Cable TV Supplier, evaluate and
negotiate cost; Implementation/Configuration of Micros 3700 (Additional
revenue centers for Hotel); Train F&B Cahiers for Hotel on how to use
Micros Point of Sale (User Training); Supervision of Sound Installation for
Hotel; Supervision of Hotel Door Locking System Implementation;
Implementation/Configuration and Training of Opera version 4 in
coordination with Opera Expert Pablo Rodrigo from Peru;
Implementation/Configuration/ Training of Golf Software in coordination
with Bill Healey/Jorge Raposo from Concepts Solutions; Configuration of
Micros-Opera Interface in coordination with Pablo Rodrigo; Implementation
of Call Accounting Software - Opera Interface; Creation and configuration
of Exchange Emails Accounts for end users; Configuration of Wireless
Access Point for Wireless Network in Hotel.
Project Cost: U$200,000.00
Total Savings: U$ 2,000.00
Team: 1 (I.T Assistant)
Project Name: Travel Click (Hotel Booking Engine) for Thunderbird Resorts
Rizal (Hotel)
Duration: March 2008 to March 2008
Role: Project Leader
Scope: Coordinate with Travel Click personnel regarding the data entry in
their ihotelier engine; coordinate "URL" link with Corporate Website to
make a booking thru Web (Internet); Coordinate Interface Travel Click -
Opera.
Project Name: Travel Click (Hotel Booking Engine) for Thunderbird Resorts
Poro (Hotel)
Duration: May 2008 to July 2008
Role: Project Leader
Scope: Coordinate with Travel Click personnel regarding the data entry in
their ihotelier engine; coordinate "URL" link with Corporate Website to
make a booking thru Web (Internet); Coordinate Interface Travel Click -
Opera.
Project Name: Micros 3700 Complimentary Menu for Thunderbird Resorts Rizal
(Casino)
Duration: Aug 2008 to Aug 2008
Role: Project Leader
Scope: Create a complimentary menu at cost for casino operations,
configuration of menu items in Micros 3700, and training of F&B Cashier on
how this new menu works, creates policy and procedure for end user's.
Project Name: Great Plains Version 10.0 (Fix Assets and Bank Reconciliation
Module)
Duration: Jan 2009 to Feb 2009
Role: Project Leader
Scope: Create Manuals, Users Training.
Project Name: Micros Materials Control I
Duration: April 2009 to June 2009
Role: Project Leader
Scope: Set-up Micros Materials Control System Configuration for Thunderbird
Rizal, Thunderbird Poro Point and ROHQ Office, Configure an Interface with
Great Plains Version 10.00 thru Integration Manager GP.
Project Name: Disaster Recovery Plan Symantec Backup 12.5 (Rizal-Poro-ROHQ)
Duration: July 2009 to Aug 2009
Role: Project Leader
Scope: Upgrade current Symantec Backup from Version 10D to 12.5; include
BESR Agent for Servers in other to have a redundancy backup (Tape and
Image), Configuration of CAS Agent and Desktops.
Project Name: Share Point WSS3 Implementation
Duration: July 2009 to Aug 2009
Role: Project Leader
Scope: Preparation of Hardware Requirement prior to purchase based on the
data growing and company needs. Installation/Configuration of SQL 2005
Standard Edition, Installation/Configuration of WSS 3.0, Implementation of
WSS 3.0, Create Users Rights, Install Admin and Server Templates in WSS
3.0, Installation of Customize Web Parts, Installation and Configuration of
MSD, Continuously Improve WSS 3.0
Project Name: Server Virtualization
Duration: Jan 2010 to March 2010
Role: Project Leader
Scope: Virtualization of all Server Application using Hyper V Technology
included in Windows 2008 for the following applications: Opera, CSS Golf
Software, POS, Great Plains, SharePoint, and Exchange Server.
Project Name: I.T. India Project
Address: Daman, India
Duration: April 2010
Role: Project Leader
Scope: Prepare Budget for I.T. Infrastructure, Prepare Hardware Standard
for India Property, Gather proposal for Software such as Microsoft Great
Plains, Plan Execution of Software Installation, Implementation and
Training prior to the Opening of India Property.
Project Name: BlackBerry Enterprise Server
Duration: June 2010
Role: Project Leader
Scope: Prepare Hardware base on Software Specifications (BES),
Installation, configuration and deployment to all BlackBerry Users,
Integration with exchange 2003 Server.
Project Name: Core Network Infrastructure
Duration: January 2011
Role: Project Leader
Scope: Make a study about possibilities of Connectivity of 4 sites into one
core network using Fiber Optic and Redundancy Back up Connections. We will
be using i-Gate Internet Service from PLDT to connect all 4 sites and have
our core network infrastructure using Cisco Technology.
Asian Center for Foreign Languages (The Philippines)
Position Title : Spanish Evaluator (Part Time Job)
Date Assumed : September 2004 to Dec 2005
Industry : Education
Summary of Responsibilities:
Screen process for Filipinos that speak Spanish for Call Center Positions.
Perform phone conversations to know their Spanish language knowledge such
as Grammar, Pronunciation, Accent, Preposition, Business Vocabulary, and
Rhythm of conversation to know if they can handle a Costumer Service Call.
All tests are realized in Spanish Language, Have a final interview with the
applicant face to face.
GEA de El Salvador S.A. de C.V. (El Salvador Central America)
Position Title : Operation Manager
Date Assumed : January 2000 to Dec 2003
Industry : Call Center
Summary of Responsibilities:
Compile and monitor in the system call center services for the last day of
service; Perform database queries and maintain network LAN and WAN; Prepare
Annual Capex and Opex; Supervise and scheduling of Call Center Staff and
Suppliers
Universidad Centro Americana (El Salvador Central America)
Position Title : Programmer
Date Assumed : Jan 1998 to Dec 1999
Industry : College
Summary of Responsibilities:
Software develops AS-400, maintenance of software and desktop computer,
technical support.
Training Attended
Micros POS 3700 Micros Fidelio Singapore 2008
Project Management Kepner-Tregoe Manila Peninsula Hotel September
2008
Microsoft SharePoint Developer Manila New Horizons Learning
Center 2009
Educational Background
Bachelors/College
Field of Study : BS Computer Science
Institute/University : Universidad Centro Americana UCA
Graduation Date : Dec 2003
High School Diploma
Field of Study : Science/Languages
Institute/University : Latin American School
Graduation Date : Dec 1995
Contact Info
Address : 347 M.Vicent St., (formely Dansalan St.,) Dansalan Gardens
Unit 22-H, Sycamore Tower, Mandaluyong City
Zip Code 1553, Philippines
Mobile No. : +639*********
Email : *****.********@*****.***
Personal Particulars
Age : 34 years
Date of Birth : 25 Sep 1976
Nationality : Nicaraguan
Gender : Male
Marital Status : Married
TIN Number : 259-383-610
Passport No. : C-1182158
Country of Residence : Philippines