Ellen Winter
Winter Garden, FL 34787
abhmjt@r.postjobfree.com
Professional Profile
. Accomplished Information Security professional with 15 years
experience supporting auditing and compliance, violation
logging/reporting and ID administration for multiple platforms.
. 20+ years experience in Data Center Operations and Technical Support
field.
. Progressive Project Management skills, including the ability to plan,
organize, prioritize, and balance projects to successful completion.
. Excellent communication and diagnostic skills, with high level of
achievement maintaining customer relationships and consistently solve
problems.
. Proactive self-starter known to initiate process improvements to
support information security polices and best practices.
Technology Experience
Z/OS/Mainframe RACF JES2/JES3
UCC7/CA7/CA11 CICS/IMS
AS/400 Unix/eTrust Control-M
SharePoint LDAP LDRPS
JCL
Active Directory Lotus Notes
TSO Remote Access
VPN/Firepass
Digital Certificates Outlook
Unix/eTrust Knowledge of Firewalls
SpeechPort Lotus Notes
Microsoft Office Suite (Word, Excel, Power Point
Security Tools: PentaSafe/NETIQ, Vanguard and Bsafe
Professional Experience
Convergys Corporation Lake Mary, FL
Security Associate
06/2000 - 12/2010
. Performed security event logging and monitoring for multiple
platforms.
. Performed access audits to ensure compliance with Security Polices
(SAS70, PCI).
. Maintained security policies, processes, and tools and acted as the
primary contact for Internal and External auditors.
. Identified and defined system security requirements.
. Led and served on project teams in support of security related
polices.
. Performed information system security access administration tasks of
intermediate complexity for multiple platforms.
. Served as liaison between Business Units, Clients and Information
Security Group
in a global environment.
. Trained and mentored clients and internal staff on procedures and
provided technical assistance to internal staff in resolving day-to-
day security related issues.
. Analyzed procedures and products for upgrades and process
improvements.
. Coordinated and implemented change control in collaboration with
technical teams.
. Performed Disaster Recovery exercises.
. Provided off-hours support for Security Access problems.
AT&T Corporation Orlando, FL
Security Administrator
08/1995 - 05/2000
. Performed Access Administration on MVS and VM systems and UNIX
servers.
. Supported Remote Access user administration.
. Established extensive customer contact in a global environment.
. Managed validation process projects to maintain access controls.
. Defined and Implemented processes per project requirements.
. Worked with technical staff to provide requirements for report
automation.
. Troubleshoot and resolve security related inaccuracies across multiple
platforms.
Technical Application Group
01/1984 - 07/1995
. Technical Analyst responsible for supporting applications on multiple
MVS and VM applications for job scheduling and job abend resolution.
. Supported and maintained application software in the areas of
evaluation and installation.
. Coordinated and implemented Change Control in collaboration
with technical teams.
. Provided off-hours support.
. Developed and documented methods and procedure manuals for
escalation of batch processing problems.
Education and Certifications
George Washington University/ESI
Associate's Certificate in Project Management
Farmingdale State College, NY