Real Estate Customer Service
Resume:
SARAH M ANDERSON
FISCHER, TX 78623
*************@*****.***
Career Objectives
To find a challenging administrative position where my skills will be
instrumental in the continued growth and success of the company.
Summary of Qualifications
Above average PC knowledge as well as exemplary customer service skills.
Works equally well in team and individual environments and enjoys the
challenge of an aggressive time-line.
Work History
2008 - 2010
Port Authority of San Antonio - San Antonio, Texas
Administrative Assistant II
. Under limited supervision, handles a variety of complex situations
involving clerical or administrative functions in the office, employ
basic reasoning skills and multi-task.
. Anticipates and prepares materials needed by the executive for
conferences, correspondence, appointments. Meetings, telephone calls,
etc.
. Assists executive with Administrative details, usually of confidential
nature.
. Schedules appointments, takes and transcribes notes and dictation, for
executive.
. Composes letters and memoranda from dictation, verbal direction, or
from knowledge of company policy or procedures.
. Composes and types routine correspondence, files correspondence and
other records.
. Prepares charts, Power Point presentations, graphs or tables as
necessary.
. Support in Tenant relations with Tenants located at East Kelly
Railport as well as Aviation Tenant's located at Kelly Field.
. Responsible for billing and invoicing of railcar Tenants at East Kelly
Railport.
. Assist in preparing "BAT" reviews for monthly City of San Antonio
Board Meetings as well as Team Review meetings.
. Prepares special or one-time reports, summaries, or replies to
inquires, selecting relevant information from a variety from sources.
. Special projects as required and needed.
. Answers telephones, gives information to callers, routes call to
appropriate person, and places outgoing calls.
. Greets visitors, ascertains nature of business, and directs visitors
to employer or appropriate person.
. Performs analytical tasks requiring a thorough knowledge of
departmental and operational policies and procedures.
. Proofreads records, reports, correspondence, and other documentation
for typographical and other mistakes.
. Arranges meetings, travel schedules and transportation needs as
appropriate.
. Monitor departmental costs and maintain departmental budgets.
2008 - 2008 Today's Staffing - San Antonio, Texas
Assisted Real Estate Mgmt. for Port San Antonio
. In charge of maintaining Property Insurance and Certificates of
Occupancy for Tenant's at Port San Antonio through the Real Estate
Management Department.
. Assisting Property Manager's with the preparation of real estate
documentation, vendor files, insurance files, routing and filing of
said documents.
. Generated work orders upon Tenant requests.
2008 - 2008 Today's Staffing - San Antonio, Texas
Collateral Specialist for Frost Bank
. Prepared Commercial and Real Estate loan documents. In addition, put
the document packages together for imaging purposes.
. Performed research required for collateral loan files.
. Administered general office duties.
Education
James Madison High School - San Antonio, Texas
Education Level: High School Diploma/GED
Graduated: Yes
Training
Fred Prior/Skillpath
The Indispensible Assistant
To help gain skills to make you more productive and more valuable. Learn
better ways to get organized, stay motivated, manage projects, work
independently and handle the pressure of multiple tasks, deadlines and
bosses.
Fred Prior/Skillpath
Excel Basic Training
This course is designed to help teach the basics in using Microsoft Excel.
Fred Prior/Skillpath
Advanced Excel Training Course
Sep 12, 2008 - Sep 13, 2008FEMA
Emergency Management
In the case of an Emergency Evacuation, due to a Hurricane, Port San
Antonio is a Main Hub for emergency evacuees and "special needs" persons on
buses and aircraft, as well as and "refueling" stations.
Computer Skills
Typing Speed: 40 Words Per Minute
. Accounting Software (Peachtree, Quickbooks, etc)
. Database Software (Oracle, Access, etc)
. EMail Software (Outlook, Thunderbird, etc)
. Graphics or Drawing Software (Photoshop, etc)
. Internet Browser (Internet Explorer, Firefox, etc)
. Peripheral Devices (Scanners, Printers, etc)
. Personal Computers
. Presentation Software (PowerPoint, Flash, etc)
. Spreadsheet Software (Calc, Excel, etc)
. Word Processing Software (Word, WordPerfect, etc)
. ADP
References
Available upon request
Contact this candidate