Customer Service Sales
Resume:
SUMMARY OF QUALIFICATIONS
Customer service professional with over 6 years experience providing
attentive service to a diverse customer base. People-oriented, team player
that will do whatever is needed to complete a job. Microsoft Office
knowledgeable with a consistent typing speed of 40 wpm.
EXPERIENCE
Follett Higher Education Group Chicago, IL 01/11-01/11
Cashier/Greeter (Internship)
. Selected for internship based on professionalism and customer service
skills
. Verified financial aid information for new and returning students
. Retrieved course materials for students and helped them to locate
proper supplies for needed courses
Old Timers Lounge Chicago, IL
01/09-09/09
Waitress
. Independently managed all aspects of dining area for a restaurant with
100 person capacity
. Built a loyal base of regular customers based on ability to anticipate
customer needs
. Fast learner that was cross-trained in all areas of service including
hostess station and bartending
Illinois Action for Children Chicago, IL
04/07-11/07
Childcare Provider
. Responsible for the overall safety and well-being of five children in
ages ranging from nine months to nine years old
. Performed general childcare duties such as bathing, dressing, cooking
and serving meals
. Set schedules, delivered lesson plans and coordinated daily outings
Carson Pirie Scott Chicago, IL
09/05-02/06
Sales Associate
. Consistently recognized by customers for courteous professional
service
. Maintained a balanced cash register while driving sales through
product expertise
. Inventoried merchandise to determine best selling products and assist
buyer's department
EDUCATION AND TRAINING
The Cara Program Chicago, IL
06/10-Present
Engaged in full-time coursework to strengthen computer literacy,
professionalism and leadership at rigorous training provider
Morton East Prep School Cicero, IL
09/94-06/99
High School Diploma
PROFESSIONAL REFERENCES
Jesse Teverbaugh
Director of Student Affairs
The Cara Program
237 South Desplaines
Chicago, IL 60661
Joe Mutuc
Career Development Manager
The Cara Program
237 South Desplaines
Chicago, IL 60661
312-798- 3344
PERSONAL REFERENCES
Matha Gartley
527 East 46th Street
Chicago, IL 60653
Rhonda Sykes-Willis
4841 South Greenwood
Chicago, IL 60615
LaShon Gartley
4917 South Drexel
Chicago, IL 60615
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