Project Analyst

I have over ** years experience in the IT industry. Over 15 years were in

the utility industry. I was employed by SPL WorldGroup (the original

designers of CC&B) for many years.

During my career in the utility industry, I implemented and supported

multiple clients; Electric & Gas, Water & Waste Water.

Within the CC&B application, I worked in multiple capacities including

Developer, Designer, Functional Architect, Technical Architect, Business

Analyst and Project Lead.

I am completely comfortable performing any of these roles and thrive on

challenges. I have an excellent command of the English language and

communicate at all levels. I have, and am comfortable leading a team of

professionals. I learn new applications and processes very quickly and am

productive in a short time-span.

I dedicate myself to the project making the client's goals, my own. I see

it as a personal challenge to meet mine and the client's deadlines.

I work extremely well with others and on my own. I make a point of ensuring

everyone on the project understands the requirements. This helps me and the

client meet projected deadlines.

I make it my priority to understand the clients business so I can hit the

ground running, from day-one.

I have always been an asset to projects I worked on and will use my

experience (CC&B and other), technical savvy and general know-how to ensure

that this standard is met.

I look forward to making your project a success.

Employer: Blue Heron Consulting - Rochester, NY- Dec 10 to Current

Business Analyst, CCB SME

Currently working on CC&B implementation and support at various utility

clients.

ERM Product Development - Current

Architect

Currently I am completing development of a private ERM Application System.

The system uses many of the latest technologies and design methodologies.

It is fully configurable enabling it to be used for any business model.

I designed the system as follows: -

DotNet Framework

C# programming language

Service Oriented Architecture

MySql Database via Database Factory Architecture

The system design includes

User Interface Layer (UI)

HTML

Pure CSS design - no use of tables in layout

JavaScript

JQuery

AJAX

Provides quick data access by limiting network traffic

Cookie-less design

Calls Web Service Layer

Web Service Layer (WS)

C# Web Services

Used as AJAX interface

Calls Business Service Layers' Static methods

Ensures consistent Business logic

Business Service Layer (BS)

C# Business Services static methods

Does not require object instantiation

XML / XSL Server Side Transformation

Enables cross-browser compatibility

Calls Business Logic Layer

Business Logic Layer (BLL)

Subscribes to Application Interface

Assists with upgrades, deployment, & Plug-n-Play architecture

Perform standard Business logic

Persisted across instances

Calls Data Access Layer

Data Access Layer (DAL)

Subscribes to Application Interface

Utilizes Database Factory Methods

Enables access to multiple database engines

Perform Standard CRUD Operations

The system is designed to degrade gracefully if JavaScript is disabled by

making direct calls to the Business Service Layer. The Business Service

Layer ensures standard functionality whether called directly or from AJAX.

System Features

User / Password protection

Role Based Access

Field Level security

Plug-n-Play Architecture

Consistent Cross Browser compatibility

Stand-alone or Web Application

Pure CSS Design

Professional configurable design theme

Online and batch operations

Upload, download and export functionality

Payment Gateway integration

Employer: Bridge Energy Group - Boston, Ma - May 10 to Aug 10

Business Analyst, CIS SME

Project kick-off; Responsible for complete Business Analysis - As-Is and To-

Be artifacts

Presented CC&B functionality overview; Responsible for all CC&B related

requirements

Presented final discovery and artifacts to client

Employer: Seegna LLC Analyst/Designer - Plainfield, NJ - Dec 06 to Sep 09

Systems Analyst/Designer

Currently designing / Developing Information Management System for broad

scale enterprise usage

Utilizing C#, MySql, Windows Server 2003, Winders IIS Server and various

Microsoft technologies

1 Client: Austin Energy - June 09 to August 09

Technical Team Lead

Perform discovery sessions for implementation of CC&B ver2.2

Assisted manager plan and kick off project

Interviewed resources to assist with project

Prepared UNIX environment for multiple CC&B implementations and Oracle

Databases in a Hosting environment

Developed Hosting Environment Operational Model

Created Fit/Gap session plans according to SOW.

Allocated resources to different implementation responsibilities

Presented project plan in Town Hall Meeting for City of Austin officials

2 Client: Consolidated Edison - July 08 to April 09

Implementation Architect

Perform discovery sessions for implementation of Off-System Billing to CC&B

ver2.0.5.

Project planning & kickoff

Resource interviews & allocation

Installed and performance tuned CC&B application, third-party software,

oracle client, etc

Assisted Steam Team with day-to-day operation

Created, performance tuned and maintained Crystal Reports/Business Objects

modules

Provided advice to Con Edison Steam Business Analysts

Assisted with new Rate Case configuration

Overall responsibility for multiple CC&B implementations

Employer: Blue Heron - Analyst/Designer - San Jose, CA - Jan 06 to Sep 06

Systems Analyst/Designer

Performed Fit/Gap analysis at CalWater upgrade project from SPL

CIS/PeopleSoft ver7.6 to SPL/CIS PeopleSoft RMS8.95.

Employer: IBM South Africa - Automation Analyst - Johannesburg - South

Africa - Jul 05 - Dec 05

Automation Analyst

Employed as Automation Analyst within IBM's Global Operations;

Utilized IBM's OPC automation package to handle day-to-day scheduling and

problem

Resolution;

Controlled, monitored, maintained and enhanced the daily batch schedule of

all IBM's

Global Operations;

Managed most of IBM's UK based clients from a scheduling stance. Used

REMEDY tool to manage changes and problem resolution on a daily basis

Familiarized myself with IBM's internal policies, procedures and in-house

packages

Independent Consultant - South Africa - Jan 03 to Jun 05

Application and Web Development

Working as a freelance consultant developing web sites and applications for

various clients throughout South Africa; Using MySQL, MS Access, Oracle,

SQL Server and various Database products; creating full applications using

ASP, Dot Net, CSharp, VBScript, JavaScript, and ADO

Client/Employer: SPL World Group - New Jersey, USA - Aug 98 to Jul 02

Systems Analyst / Designer - Global Delivery Unit

Designed and developed CIS+ (CISPLUS) System for SPL's Global Delivery Unit

Worked extensively with all CIS+ Sub-Systems utilizing Natural/Adabas, DB2,

Oracle.

Provided guidance, training and advice on CIS+ internal workings to all

SPL's clients

Performed on-site client walk-thru on system functionality

Performed JAD sessions and GAP analysis at many SPL clients

Provided training / mentoring of SPL's employees and clients

Became SPL's Rates and Billing SME

Assisted implementing SPL's CIS-Plus, PeopleSoft, CorDaptix & CC&B CIS

products at various clients

Tested SPL's CC&B for product development department

Release and Maintenance Specialist - CSG Team

Created and established Release and Maintenance team within the Customer

Services Group (CSG) department. Assisted with the initial setup and

organization of the team including standards and procedures; Performed

duties of ensuring that mass fixes were grouped and uploaded onto the

clients systems; utilized various software products to provide clients with

the ability to upload the fixes onto their systems; New procedures cut

costs by at least 25% due to clients being able to perform upload functions

independently of SPL.

Worked in the capacity of Project / Team Leader

Level 2 Customer Support Analyst - CSG Team

Assisted the Project Director develop and establish the Customer Services

Group department within SPL. The team served as a one-stop customer service

shop. Assisted with interviews, training and mentoring of new employees;

Administered code fixes for customer reported issues.

New department filled vital role in SPL's customer focus mission. Worked in

the capacity of Project / Team Leader

Analyst / Programmer - CDU Team

Designed / developed CIS+ (CISPLUS) enhancements for existing and new

clients utilizing Natural/Adabas, DB2, Oracle, JCL and UNIX scripts.

Provided advice and support of CIS+ for all SPL's clients

Employer: CPL WorldGroup

Client: Teachers Insurance / TIAA-CREF - New York, USA - Feb 98 to Jul 98

Analyst / Designer - Insurance Claims Team

Full Life Cycle development of the archive process for excessive records;

Designed and coded full Browse Select routines (without the use of

Construct)

to view data spread over multiple files within the archive system. The

multiple file usage was transparent to the user/s. Other teams integrated

the same technique within their system structure. Costs were significantly

reduced due to archive data being stored on lower priced mediums, but still

being easily available.

In this position I had exposure to the Investments, Portfolio and Brokerage

applications.

Client: Inland Containers - Indianapolis, USA - Jan 97 to Jan 98

Analyst / Programmer - Order Entry Team

Designed / developed systems and functions for their Product Delivery

System. Maintained and enhanced existing Ordering, Manufacturing and

Delivery systems utilizing Natural/Adabas on a mainframe and on distributed

OS2 platforms. Played a major role in the conversion process from OS2 to NT

for

Windows of their distributed customer systems

Started the Y2K attack plan for the entire Inland Container System;

Designed procedures and priorities for the Y2K process; did feasibility

studies for software to be used for the Y2K reporting process. Created

modules that were used to ensure the system dates would always be analyzed

correctly.

The routines I created are based on a sliding window method and will

analyze dates up to the year 9999.

Employer: Eskom - Johannesburg, South Africa - Oct 90 to Dec 96

Analyst / Programmer - PPS Team

Maintained Eskom's Prepaid Power Supply system that is used by +/- 1

million customers

Designed / developed new features and functions for interfaces to various

other financial systems. Maintained / enhanced Eskom's CIS system utilizing

Natural/Adabas and related utilities.

Automation Analyst - Operations Team

Developed a system to automate the computer operations department; Did

feasibility study of three automation software packages (JOBTRAK, CA7/11

and Control/M/R/O); Company purchased Control-M on my recommendation with a

70% cost saving. Used Control-M to move the operations department to a full

Dark Room concept

Operations Analyst - Operations Team

Performed full support of the computer operations department; provided 24x7

support and maintenance for Computer Operations and applications personnel;

Assisted and managed the change control system on a daily basis. Ensured

that deadlines and schedules were successfully adhered to; Managed 15

separate

Main-frame systems with 130 operations personnel; was involved in and

played a major role in the merging of all 15 mainframe systems into a

single mainframe.

Was extensively involved in Eskom's Disaster Recovery process

Employer: Avis Rent-A-Car - Johannesburg, South Africa - Sep 89 to Aug 90

Shift Supervisor

Performed routine operations responsibilities in the capacity of computer

Operations Shift Supervisor

Managed all operations functions per shift

Employer: McCarthy Group LTD. - Durban, South Africa - Dec 80 to Jul 89

Operations Supervisor

Performed routine operations responsibilities in the capacity of Computer

Operations Supervisor;

Managed 8 operations personnel; Responsible for employee: -

Performance appraisals

Salary reviews

Training

Mentoring, etc

Objectives

To support the clients business systems in a leadership capacity.

To gain extensive knowledge of the clients systems, complementing my

existing knowledge in an area that inspires my Information Technology

career.

To learn the clients business in the shortest possible timeframe to ensure

I am productive immediately.

To assist the clients maintain, enhance and utilize their computerized

systems to its full potential.

To provide the technical and business knowledge that will enable the

clients to achieve their Information Technology and business goals.

To provide the clients with application systems expertise and experience I

have acquired over the years.

To provide clients with an error free Information Technology environment.

To ensure my 29 years of Information Technology experience is at the

disposal of the client.

Personal Profile

I am a perfectionist in all aspects of life. This is evident in the quality

of work I produce. I take great pride in my job, for I believe it reveals

my person. I made the perfect career decision, as computers have always

been my inspiration.

I acquired Information Technology technical and business knowledge through

many years of studies and experience. I started in Computer Operations in

December 1980 and worked my way up the ranks.

I have great leadership qualities as well as being very technical. In a

supervisory capacity, I prefer to be hands-on, leading by example.

I work extremely well in a team environment and on my own. I am a natural

leader, always called upon to provide assistance. I make it my duty to

understand the environment I work in to ensure I produce the highest

quality results.

I have the ability to learn new environments and programming languages very

fast. This is one of my greatest abilities and has astonished companies

over the years. I learnt many programming languages just from the

documentation.

I will most definitely be a great asset to any company I work with. I have

30 years of Information Technology experience and the fact that I have come

up through the ranks of computers, gives me a better and broader

understanding of the entire system.

Kasaven Naicker - March 2011

Skills Matrix

Rating: 1 = little knowledge, 2 = basic, 3 = average, 4 = good, 5 = expert

Software Years Rating

System/Machine Language types

HP Unix 5 4

Unix Shell Scripts 5 4

OS2 1 3

NT 10 3

MVS/SP/XA/ESA 18 3

VM/SP/XA 3 3

Burroughs B38/47/59/68 3 3

DMS/II 3 2

Programming Language and Database types

Adabas/Natural 15 4

Natural for DB2 6 4

Natural for Oracle 6 4

Natural for OS2 1 3

Natural/Adabas for NT 1 2

Adabas Online Services 15 4

Predict 15 4

Systrans / Sysmain 15 4

COBOL 4 3

Delphi 2 3

Pascal 2 3

MS Access 12 4

MySQL 5 4

MsSQL 4 4

Active Server Pages 3 4

HTML 6 4

VbScript 6 4

JavaScript 6 4

Asp.Net 6 4

C#(CSharp) 5 4

Windows Forms 2 3

XML 4 4

CSS 4 4

Java 5 3

Visual Web Developer 4 4

Network / Communication

VTAM 12 3

TCP/IP 12 2

Lotus Notes 5 3

TSO 10 3

ROSCOE 6 3

FTP procedures 15 4

Other Applications

CIS+ (CISPLUS) 7 4

CorDaptix (CIS) 1 2

PeopleSoft CIS 3 3

CC&B 12 4

Ms Project 17 3

Control/M/R/O 4 3

CA7/11 1 3

REXX 3 3

JCL 19 4

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