Project Manager Training

SUMMARY OF QUALIFICATIONS

Highly accomplished, competent, and sharply-focused professional with

successful years of experience in telecommunications, information

technology and project management. Demonstrate proven skills in identifying

problems and formulating cost-efficient solutions to enhance overall

efficiency. Expert at delivering information technology customer support

services and ensuring peak performance in completing projects requiring

good coordination, development, and implementation of engineering plan.

Exceptionally skilled in information system hardware / software

installations, configuration, and troubleshooting; adept at overseeing full

project lifecycle, from initiation to completion. Articulate communicator

with great work ethic and keen commitment to excellence. Possess Department

of Defense Active Secret Security Clearance, (Last Investigation:

2009/06/26).

PROFESSIONAL EXPERIENCE

DOIM, Fort Lewis, WA

IT Specialist / Project Manager Nov 2008-Nov 2009

. Managed the coordination and accomplishment of the plans, scope, design,

construction, budget, and direction of assigned lodging engineering and

construction projects.

. Implemented command decisions, guidance, laws, regulations, and policy in

the development of the project plan.

. Provided project management functions for major NAF construction,

renovation projects, and multiple minor constructions simultaneously

where no DA or DPW project management support is provided.

. Integrated all project functions such as design, cost, and construction.

. Established responsibilities, schedules, and milestones.

. Reviewed project progress, measures performance, and effects necessary

corrective action to maintain schedule and cost.

. Identified and resolved problems in various functions involved in data

communications, computer systems networking, and digital subscriber

terminal data systems

. Oversaw and operated remedy ticketing system on a daily basis

. Provided exceptional performance in completing projects requiring

planning, coordination, and implementation of comprehensive engineering

plan consisting of multiple phases and operations

. Organized and executed technical surveys and developed facilities,

systems, and equipment upgrade projects

. Lead Project Manager for Base Realignment and Closure (BRAC) for Fort

Lewis, WA.

Headquarters Western Region ROTC Command, Fort Lewis, WA

IT Specialist May 2008-Aug 2008

. Ensured delivery of peak performance in rendering information technology

customer support services including system hardware / software

installations, configuration, troubleshooting, customer assistance, and

training to meet customer requirements

. Worked closely with customers and supervisors to discuss factual and

procedural information

. Instrumental in gathering and analyzing facts and formulating conclusions

. Successfully identified appropriate approaches to resolve problems with

the aid of industry practices, procedures, and policies

. Directed the successful implementation of information security /

information assurance policy, principles, and practices

Network Operations Center (NOC), Laurel, MD

Satellite Technician Jun 2007-Mar 2008

. Functioned as subject matter expert in telecommunications working

collaboratively with a workforce consisting of computer and

telecommunications specialists

. Led efforts in identifying and executing current and future computer

network and communications design, installation, maintenance, and

performance improvements

. Performed evaluations on various installed local and wide area network

devices and telecommunications equipment, systems, facilities, and

services ensuring efficient interaction of components; identified

malfunctioning segments and subsystems and recommended best solutions

such as implementation of hardware / software replacement

. Ensured proper file distribution on disk, oversaw data communications

network, and wrote procedures in restoring communications hardware and

software

Data Path, Inc., Duluth, GA

Satellite Technician II Sep 2005-Oct 2006

. Played a pivotal role in the maintenance, operation, and performance of

X, C, Ka, and Ku-Band Mobile Satellite Terminals

. Oversaw and maintained all facets of worksite including electronics and

office; rendered strategic leadership to respective sites with focus on

high level of customer satisfaction

. Collaborated with site personnel in maintaining and monitoring satellite

communication system availability

. Performed troubleshooting and resolution of identified circuit, equipment

outage, and degradation

. Generated and presented daily reports covering major outage events,

reasons for outages, and potential problems based on particular site

conditions

. Effectively utilized remedy system in tracking and identifying equipment

failure

C2 Technology, Inc., Fort Gordon, GA

Regimental Non-Commissioned Officer Academy Instructor Jul 2004-Jul 2005

. Facilitated training to develop competencies of approximately 150

noncommissioned officers attending the Basic Noncommissioned Officer

Course

. Demonstrated exceptional performance in rendering technical and tactical

instructions along with developmental counseling; evaluated comprehension

of provided instructions through administering written and hands-on

examinations

. Accountable for the professional development of approximately 150

Noncommissioned Officers attending the Basic Noncommissioned Officer

Course.

. Provided technical and tactical instructions and developmental

counseling. Administered written and hands-on examinations.

. Assisted in the rewriting of test materials and criterion's to better

train and evaluate soldiers.

. Provided accredited platform and practical instructions to Soldiers

assigned to be trained in the military occupation Specialty (MOS);

utilizes a technical knowledge of the methods and techniques of

instruction and knowledge of the Army learning management system,

blackboard training system, SMART Boards and military websites; instructs

in the Department of Army tasks required to qualify Soldiers for MOS,

Additional Skill Identifier (ASI), and Non-Commissioned Officer Training

Courses.

. Administered and graded practice exercises and performance tests; Gave

each soldiers immediate feedback by counseling sessions based on results

of measurement.

. Maintained soldier records; reviewed training materials and instructional

method; prepared for class; also served as training developer; assisted

the senior training specialist with staff training requirements.

U.S. Army

Military Operations Supervisor Dec 2001- Jul 2004

. Directed full spectrum of military operations for Department of Defense

communication unit

. Employed strong leadership skills in directing administrative support

team tasked in coordinating with training department and soldier support

agencies including in / out processing of more than 250 active duty

soldiers

. Oversaw overall information security and initiated new Standing Operating

Procedures and security policies

. Managed preparation of staff actions, reports, and executive level

briefings for commanding officer

. Organized and maintained training records and schedule

. Served as Company Information Systems Security Officer (ISSO)

Noncommissioned Officer in charge of securing and upgrading unit computer

systems Coordinated planning and execution of battalion-sized elements

training schedule directing 14 soldiers

. Conducted and supervised unit training meetings; developed training

schedule, made adjustment, and forwarded modifications to the Brigade

Training Noncommissioned Officer

ADDITIONAL EXPERIENCE

U.S. Army

Small Extension Node Supervisor May 1998-Aug 2001

Radio Access Unit Chief Nov 1994-Apr 1998

LOS (V1/4) Team Chief Jan 1992-Oct 1994

AN/TSC-85/93 Team Chief Feb 1985-Dec 1991

EDUCATION AND TRAINING

Tactical Satellite / Microwave Systems Operator / Maintainer (AN/TSC-85/93)

Course Multi-Channel Communications Systems Operator Course Mobile

Subscriber Equipment Transmission System Operator Course

Colorado Technical University, Colorado Springs, CO Expected Date of

Completion: Mar 2012

Certificate Program

Comp TIA Network+ Certificate

U.S. Army Signal Center, Fort Gordon, GA

Primary Leadership Development Course (PLDC) Basic Noncommissioned

Officer Course (BNCOC)

Noncommissioned Officer (NCO) Academy

ViperSat Training Unit Movement Officer Course Systems Administrator

Security Course (Level II) Equal Opportunity Course Facilitators Course

Instructor Training Course Small Group Instructor Course

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