Dianne Fulmer
Chandler, AZ 85248
602-***-**** ************@*****.***
CAREER SUMMARY
Accomplished and dedicated Sales and Marketing Professional with extensive
experience in developing markets and expanding accounts. Proven success of
consistently exceeding sales goals and objectives related to business
development, brand positioning and capitalizing on new business
opportunities. Motivated and ambitious with excellent leadership skills.
Professional strengths include
Territory Management Project Management Relationship Development
Strategic Planning Marketing Business Development
Consultative Sales Exceptional Problem Solving
Approach Communication Skills
Professional Experience
EdFund, Phoenix, AZ 2004 - 2010
Senior Client Relations Manager
Managed $350M loan portfolio targeting key market segments for optimum
growth and increased brand visibility. Planned and executed strategic
sales plans through market analysis and development of best practice sales
strategies for a highly competitive territory which included AZ, NV, CO,
HI, and Guam.
. Consistently exceeded annual sales goals by over 20% by establishing
superior customer relationships.
. Successfully increased visibility within the higher education community
through strategic outreach initiatives and key business partner
relationships.
. Planned and presented industry training and financial literacy
presentations for school clients and students which resulted in improved
customer relations and student retention.
. Partnered with customers to review and analyze business processes,
recommended appropriate solutions resulting in enhanced client
efficiencies and effectiveness.
. Received the 2009 Core Value - Outstanding Team Award for Leadership.
. Key contributor on EdFund's customer advisory board which helped shape
product development, expanded business growth, and improve customer
retention.
Six Sigma Qualtec, Tempe, AZ 1999 - 2004
Account Development Associate
Enhanced demand for performance improvement consulting services by
establishing and maintaining active pipeline, and identifying new
opportunities through prospecting and networking.
. Created targeted marketing campaigns for optimum growth and increased
brand visibility; identified key targets.
Dianne Fulmer Page Two
. Secured mutli-million dollar contracts by developing presentations and
proposals for Six Sigma Qualtec's performance improvement consulting
services.
. Generated new business growth and increased brand awareness by managing
company's presence at national conferences and trade shows.
Southwest Student Services Corp. - Sallie Mae, Gilbert, AZ 1995 - 1999
Market Development Manager
Led sales and marketing team for a new student loan product. Accountable
to grow Southwest Student Service's brand while collaborating with other
divisions to enhance product offerings. Developed business plans, budgets,
and territory assignments.
. Managed marketing activities that led to an increase in loan applications
by 50% and an increase in loan volume by 25% in one year.
. Recruited, trained, and managed team of high performance sales
professionals while successfully maintaining over 250 school client
relationships.
. Increased customer base and raised awareness by developing and executing
key promotional activities at colleges and universities.
. Recipient of Top Sales Performance award for 1997 and 1998.
EDUCATION
BA, Broadcasting, minor Marketing, Arizona State University, Tempe, AZ