Manager Customer Service

AnnMarie DeCandia

* ****** ******* *****, *******, NJ 07747 ( Phone: 201-***-**** ( E-mail:

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PROFESSIONAL EXPERIENCE

Contract Recruiter 2010 ~

Present

Altran Control Solutions, NY, NY

Dow Jones, Monmouth Junction, NJ

. Managed full life cycle, high volume recruiting for 30+ open domestic and

international positions on a permanent and consulting basis that ranged from entry

level to Director levels, within IT Audit, Information Security, Disaster Recover,

System Penetration, Financial/Operational Audit, Corporate Accounting, Corporate

Finance, and Tax.

. Utilized creative, unique, and proven sourcing techniques in identifying key

talent including social media networking, professional associations, networking

events, and utilizing cast referral network in a targeted approach.

. Strategized and set goals/objectives with hiring managers.

. Identified, pre-screened, presented, and interviewed qualified candidates for

hiring managers; coordinated phone and in person interviews with selected

candidates; debriefed for feedback, and maintained communication until after a

candidate is on boarded.

. Sourced, recruited, and evaluated competitive candidates on a proactive basis

for upcoming searches.

. Negotiated and presented offers; prepared and delivered all documents,

reviewed submitted package for accuracy and completeness, and managed the

on-boarding process.

. Ensured all data was captured, updated and reported properly in Taleo,

IVantage, and respective websites.

Ajilon Professional Staffing, Northern/Central New Jersey

2004 ~ 2010

Senior Executive Recruiter (2007-2010)

Executive Recruiter (2004-2007)

( Developed and cultivated business through cold-calling,

networking, and utilizing social media and industry specific organizations,

as well as advertising to small, mid size, and large organizations in the

NY/NJ market place. Industries covered included music/entertainment,

publishing, digital media/technology, energy, consumer products, pharma,

retail, service, real estate, and financial services.

( Effectively recruited, interviewed, retained, coached, and

developed high quality and passive seeking candidates.

( Marketed candidate's skills, knowledge, and abilities to

organizations based on qualities and credentials identified through the

interview process.

( Developed, established, and maintained trust based, results

oriented, and customer service focused relationships with all hiring

managers. Set up strategy planning meetings to set goals and objectives

for each position, determine and define landscape of the department,

identify "must haves" of candidates critical skills and credentials, as

well as "soft" skills candidates should have to be considered.

( Negotiated contracts for new and existing clients.

( Researched, analyzed, and communicated with candidates and clients

current hiring trends, M&A activity in the market place, industry

statistics, unemployment rate and jobless claims, changes to GDP, and

market share by customer and industry within the accounting, finance, HR,

and Marketing professions in order to develop an efficient and effective

marketing plan.

( Trained, mentored, coached, and developed new hires and tenured

recruiters on new business development and recent, highly effective

recruiting skills including advanced LinkedIn searches, usage of industry

specific networking sites, alumni associations, and internal database

research functions to increase productivity and knowledge.

( Extensive training on Sexual Harassment, Affirmative Action

Standards, Equal Employment Opportunity Commission regulations, Diversity

in the Work Place, Managing Multi-Generational Work Force, Corporate

Governance, and Fraud Prevention.

Accomplishments:

( Nominated for 2005's Rookie of the Year for billing nearly $300K in

first full year of recruiting with no prior experience. Consistently

exceeded $300K in annual billings. Promoted to Senior Executive Recruiter

after 3 years.

( Created a standardized interview confirmation template which was

adapted by NY/NJ region that informed candidates the do's and don'ts for

their upcoming interview.

( Selected by Senior Management to lead various presentations at job

fairs, quarterly regional training sessions, and mentor new hires.

( Managed summer intern who focused on internet sourcing.

Ricoh Corporation - USA, West Caldwell, NJ

1999 - 2004

Senior Financial Analyst ~ Corporate Finance and Planning

( Prepared CFO's monthly, quarterly, and annual presentation to the

President of the subsidiary highlighting P&L performance, Balance Sheet

position, and Root Cause Analysis by division, channel, segment, unit, and

customer.

( Analyzed actual P&L performance of 4 domestic and international

subsidiaries versus plan and prior year, identified trends inconsistent

with strategy and plan, made recommendations on how to increase revenue and

decrease expenses.

( Created standardized budgeting, forecasting, and 5 year plan

templates and guidelines distributed to all business units; uploaded and

reconciled budget, forecast, and 5 year templates submitted by business

unit to the G/L, and prepared required parent company reporting packages

for Ricoh USA.

( Developed and analyzed annual expense plan and monitored actual

results for 6 corporate departments presenting results to Senior Management

team on a monthly, quarterly, and annual basis.

Accomplishments:

( Developed and improved strained relationships with international

subsidiaries resulting in more accurate, timely, and effective financial

data.

( Created and analyzed units on hand at a consolidated and

subsidiary level versus plan and forecast resulting in decreased

manufacturing of unnecessary products, lowering units on hand, and

identifying fast versus slow moving products. This highlighted

a historical material weakness in production methodology, set new standards

on how/when/what the manufacturing plants produce, created transparency

between brands and business units, and reduced old and obsolete inventory

levels.

UBS Wealth Management, Weehawken, NJ/ New York, NY 1991 -

1999

Assistance Vice President ~ Finance Manager ~ Global Equity Finance (1997 -

1999)

Intermediate Financial Analyst - Core Equity Finance ~ (1994 - 1997)

Junior Accountant/Payroll Service Rep/HR Training Coordinator (P/T while in

college ~ 1991-1994)

( Developed, analyzed, and monitored the Core Equity Finance budget

of $240M in revenue which consisted of 7 trading revenue producing

departments, and 2 expenses only, zero based P&L departments.

( Calculated, forecasted, and analyzed on a semi monthly basis the

Core Equity Divisions departmental P&L estimates for submission to

Corporate Finance, as well as consolidated and analyzed all remaining

departments rolling up to produce the Global Equities Division P&L.

( Calculated, prepared, recorded, tracked, and filed all journal

entries on a monthly, quarterly, and annual basis during both during the

month end closing cycle as well as any necessary entries during the month

to ensure the P&L's accuracy.

( Prepared monthly, quarterly, and annual business review

presentations with commentary highlighting financial results versus budget,

prior period, forecast, as well as 5 year plan at times that were presented

at Senior Managers meetings conducted by the President.

( Liaised with Equity Research conference event planner to plan,

forecast, analyze and report all conference expenses, calculate and

allocate costs to appropriate divisions, and implement cost cutting

measures.

( Managed 1 junior analyst, and 1 intern.

Accomplishments:

( Recognized and awarded Assistant Vice President/Senior Financial

Analyst title within first 2 for acting as the interim Finance Manager.

Promoted to Manager after approximately 3 years. Nominated for

Divisional Vice President to take effect in 2000 however separated from the

company prior to its effective date.

( Created, monitored, and maintained SOP's for all financial

management reporting files related to my position, the junior analyst, as

well as the intern.

( Developed, prepared, and maintained standardized monthly,

quarterly, and annual business review presentations used during the Senior

Leadership Teams presentation to the President. Self taught advanced level

skills in Harvard Graphics saving approximately $25K per year in

Presentation Resources inter-company allocation costs.

EDUCATION:

Pace University, Lubin School of Business

New York, NY

Bachelors of Business Administration ~ Concentration in Accounting

SKILLS:

MS Excel, MS Word, PowerPoint, Axs-One, Lotus Notes, MS Outlook, Taleo,

BrassRing, iCIMS, and IVantage

~References furnished upon request~

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