Customer Service Representative
Resume:
Atiya Snorden
Indianapolis, IN 46228
************@*****.***
Objective
Seeking an Accounting /Management position where my professional
experience and education will allow me to make an immediate
contribution as an integral part of a progressive company.
Education
Harrison College
Bachelor of Applied Science Degree in Accounting - Graduate 12/2010
Indianapolis Downtown Campus
Indiana Business College
Associate of Applied Science Degree in Accounting - Graduate 3/2009
Indianapolis Downtown Campus
Dean's List
Skills Profile
. Microsoft Office 2007
. PeopleSoft, Peachtree Accounting
. Medicare/Medicaid Benefits, HIPAA Policy
. HCPCS Codes, ICD-9 Codes, CPT Codes
. UB-92 Form, CMS 1500 Form
. Diamond 950 System
. Host On Demand System (IPALCO),
. MCS System, NGD System, Mainframe
Employment History
Bookkeeper - Arthritis Foundation (Work Study)
8/2008 - 4/2010
Indianapolis, IN
. Process accounts payable invoices, sort and match invoices with
check requisitions
. Reconcile financial (bank) statements and investment statements
. Receive, process, and distribute received mail, and accurately
handle returned mail
. Process bank deposits from donations and events, scan and post
deposit summaries to SharePoint
Customer Service Representative II - RepuCare, Inc. /Anthem
Partnership Plan
2/2007 - 11/2007
Indianapolis, IN
. Responded to customer's Medicaid questions via telephone and written
correspondence
. Provided claim interpretation for Medicaid billing
. Knowledge of products, Medicaid benefits, provider contracts, and
Medicaid claims
Customer Service Representative - Adecco Services/IPL
6/2006 - 2/2007
Indianapolis, IN
. Answered inbound calls in support of customer needs
. Assisted with delinquent accounts
. Set up payment arrangements
Customer Service Representative - AdminaStar Federal DMERC Bene
4/2004 - 6/2006
Indianapolis, IN
. Assisted with Medicare benefit verification
. Researched and analyzed data to address operational challenges and
customer service issues
. Provided claim interpretation for medical supplies
Contact this candidate