Customer Service High School

Akisha Commack

***********@*****.*** Cell: 904-***-****

Experience

Mental Health Center of Jacksonville, Jacksonville, FL

Health Information Auditor

My responsibilities include reviewing patient's records on a daily basis to insure that all the proper

documentation is placed in the chart. I am also responsible for making sure that the documents are

signed and dated by the patient and the Licensed Practitioner, if not it is my job to contact the

responsible party and have them correct the error.

Mental Health Center of Jacksonville, Jacksonville, FL

Medical Office Assistant

I worked in an office that consisted of four employees who checked patients in and out, scheduled

initial and follow up appointments. I performed phone screenings for individuals seeking mental health

evaluations or mental health treatment. I was responsible for verifying insurance and had to perform

monthly Medicaid/Medicare verifications. I was also required to bill for the services that were generated

for that day.

Office Team, Jacksonville, FL

Temp

My responsibility was to provide temporary services to various businesses throughout the Jacksonville

area. Job titles such as File Clerk, Receptionist, Switchboard Operator, Office Assistant and Data Entry

Clerk.

The Jacksonville Advocate, Jacksonville, FL

Type Setter/Researcher/Press Layout Technician

My responsibilities were to go to various locations to research publication worthy stories or events.

Once my article was approved, I had to type it out in its entirety and lay and format pages on the

publication board prior to being sent out to the printing company to be photocopied for distribution

purposes.

Paradise Pines, Jacksonville, FL

Hospitality Aide/Housekeeping

While I was a Hospitality Aide, I was responsible for tending to the needs of the residents such as,

feeding them assisting with bed changes, medication distribution and escorting them to doctor's

appointments, and extracurricular activities.

While I was a housekeeper, I was responsible for cleaning the rooms of the residents and the offices of

the staff and being on call for any incident that needed janitorial rectification.

Education

University of Phoenix, Jacksonville, FL

Bachelor of Science Criminal Justice, 2012

Florida Community College at Jacksonville, Jacksonville, FL

Associates Advertising

First Coast High School, Jacksonville, FL

High School May 2000

Objective

My Objective is to work for a company that will allow me to demonstrate my knowledge, abilities, and skills; and will allow fo

Skills

Customer Service

Creative Writing

Prepress Layout Technician

Reporting

Proofreading

General Clerical (i.e. filling, copying, etc.)

Researching

Ad design

Technical Hardware: Macintosh: Mac OS9,OSX Operating Systems.

Adobe Pagemaker 5.0 7.0

Adobe Photoshop 5.5

Adobe Acrobat

Microsoft Word

Microsoft Excel

Power Point

Access

Omni Page Pro 8.0

Multi line phones (3+)

Switch Board Operation

Data Entry

Unicare

Microsoft Outlook

Windows XP

Windows Vista

references

Available upon re

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