Information Technology Human Resources

FRANCOIS REVOLUS

P.O. Box ***

Spring Valley, NY 10977

Cell: 845-***-****

*********@*****.***

SUMMARY Experienced in Level 3 PC support and Retail POS

installations.

EDUCATION State University of New York at

Cobleskill, Cobleskill, NY

Bachelor of Technology,

Information Technology

Network Administration

Concentration

Graduated December 2005

RELEVANT Understanding Management Technical

Communication

COURSES Advanced Software Applications

Organization End-User Info Sys

Microcomputer Applications I &

II Human Resources Management

Web Page Design

Management Communications

Network Design Concepts

Networking I & II/ Cisco CCNA

Networking Administration

Systems Analysis

System Integrate /

Interoperability Micro-Economics

MS Windows 2000 Prof and

Server Visual Basic

HTML

C++

SQL

Computer system support & Maintenance

SKILLS Excellent computer skills:

1. Implementing, Managing and Maintain a server 2000 and

2003 Network Infrastructure.

2. Configuring and Managing: Active Directory, DNS, DHCP,

and Remote access server.

3. Installing, Configuring, and administering Windows NT,

98, 2000, ME, XP, Vista, AND 7

4. Linux

5. Proficient with Cisco systems; Configuring Routers and

Switches, and applying VLANS, Access lists, and Port

Security and more.

6. Using docking station for laptop computer

7. Printing Management

8. Utilize Microsoft Office creating tables, frames,

spreadsheets, slideshows, word documents, and databases

1. Work with Microsoft Visio in creating diagrams and floor

plan layouts

RELATED

EXPERIENCE

CIRCUIT CITY

Store

Technician, May 2007- March 2010

. Installing and upgrading windows operating

system (2000, XP, VISTA, 7)

. Removing Virus and Spy ware

. Fixing all desktops and laptops ( Dell,

Gateway, HP, IBM, Toshiba, Apple -Mac,

Emachines and others) boot up problems

. Using Microsoft Office to create Tables, Frames

spreadsheets, Slideshows, PowerPoint,

Databases, and word documents

. Installing wireless Network

. PC Maintenance AND GHOST IMAGE

. Using hard drive enclosure for Data migration

. Diagnostic

. Installing Motherboard and configure

motherboard jumpers

. Installing ISA, PCI, AGP, AND SOUND CARDS

. Upgrading Ram and Troubleshooting devices and

more

Express Employment Professionals

(NOC)

Network Operation Controller, Consultant May-August 2008

. Help Desk Support

. Opening, Updating and Closing Tickets

Troubleshooting

Routers and Switches

Technician Bureau for the GAP

Stores Project from January 2006 to April 2007

. Traveling to numerous GAP store locations

. Providing IP addresses on all network devices

in the stores.

. Upgrading Cisco firewall devices.

. Formatting and upgrading Windows Operating

Systems

. Installing new Debit machines at each

POS/register in the stores.

. Swapping out the D15 Mag Stripe Readers and

keyboards on all POS/registers

Performing troubleshooting on all

POS/registers.

Phoenix Technology Partners, LLC (Project)

Network Services Consultant February-March 2008

. Determining the user name based on the current

naming convention

. Performing a conflict check for the user name In

AD, and Docs open,

. Performing a search for the persons last name

. Renaming the object to the correct firm standard

. Updating the object with information that will be

supplied

. Creating user account in docs open systems

. Creating user account in innova systems

. Creating user account in user list system

Schoharie County Office Building

Student Intern Technology Services

Consultant, September - December 2005

. Working with information Technology Service

staff to deliver technology support

. Providing network and hardware services

. Configuring and Manage Switches

. Installing Windows Operating System (98, NT,

Novell, 2000, and XP).

. Creating and Managing User Accounts

. Managing Data by Using NTFS

. Providing Network Access to File Resources

Configure and

Manage Hardware:

. PC Maintenance AND GHOST IMAGE

. Install Motherboard and configure motherboard

jumpers

. Installing ISA, PCI, AGP, AND SOUND CARDS

. Upgrading Ram and Troubleshooting devices

Rockland

Community College

Student Technology Services

Assistant, from 09/01 to 09/03

. Working with Information Technology Service

staff to deliver technology support services to

the entire computer lab

. Answering Computing @ Rockland Help Center

calls

. Assisting faculty in classroom technology

. Managing and maintain student computer lab

Contact this candidate