Administrative Assistant Management
Resume:
Yvonne M. Martinez
******.**********@*****.***
***** ****** **. ********, ** 80602
EDUCATION
Colorado College, Colorado Springs, CO
Bachelor of Arts, Major: Economics, Minor: Spanish
EMPLOYMENT
Staff Auditor II, First Data Corp. Internal Audit, Greenwood Village, CO
June 2008-Present
. Executed test plans and documented clear working papers for
operational and IT audits
. Communicated potential findings to clients and obtained Management
Action Plans
. Validated and re-tested audit findings after closed by business unit
management
. Assisted Senior Auditors with writing exceptions included in audit
reports
. Completed Sarbanes-Oxley (SOX) testing in conjunction with internal
SOX team
. Led several meetings with clients both in person and over the
telephone
. Assisted with recruiting presentations, interviews, staff training and
special projects
. Traveled extensively worldwide to complete audits in both English and
Spanish
Bank Teller, JP Morgan Chase, Colorado Springs, CO Jan. 2008-Apr. 2008
. Assisted customers with financial transactions
. Maintained cash level at station accurately on a consistent level
. Referred customers for investment review
. Sold additional banking products and referred customers to bankers
Student Career Assistant, Colorado College Career Center, Colorado Springs,
CO Sept. 2003-Dec. 2007
. Edited publications and assisted with resume formatting
. Assisted students by finding resources and scheduling appointments
. Assisted with the maintenance and organization of the Career Library
. Assisted staff with career fair, resume workshops, and interviewing
workshops
Business Management Intern, Enterprise Rent-A-Car, Fort Collins, CO May
2006-Aug. 2006
. Wrote contracts for renters and assisted with transportation of
customers
. Entered reservation information and accepted payment from renters
. Sold renters insurance to customers
Administrative Assistant, InTEC, Wheat Ridge, CO July 2005-Aug. 2005
. Reorganized past and present invoices and updated invoice files
. Assisted with project set-up and verified utility line locations by
phone
. Accepted payments by phone, answered multiline phone, filed, and
prepared mailings
Clerk, GI Trucking Company, Commerce City, CO June 2004-Feb. 2005
. Entered package tracking information into database daily
. Billed multiple piece shipments
. Assisted customers with tracking shipments by searching for package
location
. Quoted shipping prices for customers, answered multiline phone and
filed
CERTIFICATIONS
Certified TG-3 Auditor (CTGA) Oct. 2008
. Certified to complete TG-3 PIN security audits
RELEVANT SKILLS
Proficient in Spanish language and in Microsoft products
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