Alex R. Oswald ** Carson City Rd.
************@*****.*** Dexter, NM 88230
Phone: 918-***-****
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Employment
Vintage Solutions/Data Exchange Tulsa, OK
Third Party Verifier 2009
Reviewed contracts and billing details with new gas, electric, and
telephone service customers, to ensure accuracy of information, and
understanding of contract terms.
Habana Inn Oklahoma City,
Oklahoma
Desk Clerk/Reservationist/Night Auditor 2008
Handled booking of advance reservations, performed night audit and
regular shift audits, handled incoming calls and transfers, performed
tasks associated with checking guests in and out of the hotel, and
worked closely with security staff to ensure safety of guests.
National Electronics Warranty Corporation Dulles, Virginia
Customer Care Representative 2008
Worked from my home as a technical support representative, assisting
DirecTV customers with a wide variety of technical issues.
Maxximus Online Inc. Edmond, Oklahoma
Programmer/Analyst 2007
Worked as part of the development team for the Maxximus 2.0 website,
using mySQL, Visual Basic, HTML, Javascript, ASPx, and Crystal Reports.
University of Central Oklahoma Edmond, Oklahoma
Research Assistant 2006 to 2007
Assisted Dr Gang Qian with his research in the bulk loading of databases
designed for the storage of genetic data, programming and debugging
using the C++ programming language.
Lab Monitor 2006 to 2007
Monitored student activity in the Computer Science lab at the University
of
Central Oklahoma, assisted students with technical problems, performed
maintenance tasks when necessary, and helped to promote understanding of
concepts related to programming in several programming languages among
undergraduate students.
Math Tutor 2005 to 2006
Promoted understanding of logical and mathematical concepts,
particularly those related to Algebra, Boolean Algebra, Probability
theory, and Calculus.
Eastern Oklahoma State College Wilburton, Oklahoma
Computer Science Department Work Study 2002-2005
Promoted understanding of concepts in logic, computer programming,
hardware maintenance, and computer applications, primarily among first
year college students, and performed troubleshooting tasks related to
hardware, software, and network problems within the department, using
the Windows XP and Red Hat Linux Operating systems.
TCIM Services Inc. Tulsa, Oklahoma
Inbound Customer Service Representative 2002
Assisted AT&T customers in resolving billing and long-distance service
related issues, and increased the customer base of AT&T by filing
service requests
Education
University of Central Oklahoma Edmond, Oklahoma
Major Computer Minor: Mathematics 2005 to 2007
: Science
Bachelor of Science in Progress
Named to President's Honor Roll May 2006
Eastern Oklahoma State College Wilburton, Oklahoma
Major Computer Minor: Computer 2002 to 2005
: Science Technology
Associate of Science awarded May 2005
Active member Phi Beta Lambda
Received award for outstanding achievement in computer science