Software Manager
Resume:
Fabian Ismaj
San Diego, CA 92037 858-***-****
***@*****.***
PROFESSIONAL Accomplished, resourceful IT professional with over 20
years experience and an
SUMMARY in-depth knowledge of technologies, architectures and
platforms. Extensive expertise in network infrastructure,
system administration, security, connectivity, training and
hardware/software support. Broad background includes PC
and network setup for vertical markets such as medical, POS,
warehouse, and manufacturing.
. Proficient at designing and administering enterprise-
wide networking solutions that improve operating
stability, efficiency and profitability.
. Adept at building strong and positive relationships with
key clients, organization management and end-users.
. Consistently deliver IT deployment projects on-time, on-
budget and with minimal disruption to critical business
processes.
. Fluent in Spanish.
TECHNICAL Platforms: Windows 7, Vista, XP, Server
2008/2003/2000/NT4.0/3.11.
VMWare, Marathon
everRun, Citrix XenServer.
SKILLS Networking: VPN, IIS, SQL, MS Exchange
2010/1007/2003/2000/5.5, Terminal Server,
Citrix Metaframe, Veritas Backup Exec,
Cisco/HP Routers/Switches, WINS, DHCP, DNS,
Firewall, Antivirus, Wireless, Ethernet,
TCP/IP, IPX
Software: MS Office Suite, Lotus Suite, WordPerfect
PROFESSIONAL CCNA - Cisco Certified Network Associate (need to re-
certify)
CERTIFICATIONS CCEA - Citrix Certified Enterprise Administrator
Network+ Certified Professional
A+ Certified Service Professional
HP Master PC technician
HIPAA Awareness and Security Certificate
PROFESSIONAL San Diego PC Tech 2002 - Present
EXPERIENCE Computer Consultant
Independent consultant providing field services for computer service
companies:
Hill-ROM - Navicare Watchild
Barrister Global Services Network, Inc. - SSA and other
customers
Onforce - AT&T, HP, and other customers
Technisource - AT&T
TekservePOS - Office Depot, William Sonoma, etc.
Trexta, Inc., San Diego, CA 2001 - 2009
IT Manager
Direct IT operations supporting over 500 employees in 2
locations. Oversee setup and administration of a Windows
network, VPN connectivity and IIS/SQL Servers.
. Installed and currently maintain SBT accounting
software.
. Perform EDI, backups and supply hardware/software
training and support.
Key Accomplishments:
. Migrated Windows NT 4.0 servers to Windows 2003 & NT 4.0
Terminal Server/Citrix Metaframe 1.8 to Windows
2003/Presentation Server3. Upgraded from MS Exchange
5.5 to 2003. All migrations were completed on time,
with little to no business interruption.
. Set up and configured a wireless network (802.11) and
video conferencing over IP.
. Reduced cost of Internet connectivity by 50%.
Environment: Windows 2003/2000/NT4.0, VPN, IIS, SQL, MS
Exchange 2003/2000/5.5, Terminal Server, Citrix
Metaframe, SBT, EDI, Veritas Backup Exec
San Diego Jewish Academy, San Diego, CA 1999 - 2001
Director of Technology 2 years
Effectively managed a 400-node network with 13 servers
running Windows 2000 (10 Citrix Metaframe 1.8; one MS
Exchange 5.5.) Connected 3 remote campuses via Internet
using T1 and DSL lines.
. Installed and supported Cisco and HP routers (Cisco
2621, 3620, 7200), switches (Cisco Catalyst 3500, HP)
and WINS, DHCP, DNS services.
. Set up and managed an eTrust firewall for intrusion
detection and I-Gear for URL content filtering
. Deployed and supported telephone system based on COM2001
equipment.
. Implemented antivirus software and performed backups.
. Installed and troubleshot various types of workstation
and operating systems, including generic, IBM, Gateway,
Dell and Compaq equipment as well as laptops by Toshiba,
IBM, Compaq and PDAs (Palm OS).
. Trained staff in MS Office applications, COM2001
telephony, SmartBoard, and Windows OS login/out
procedures.
Key Accomplishments:
. Designed setup and administered a network system for new
campus with services for 400 clients, using Windows 2000
Server and Citrix.
. Migrated Web server from Freegate to a Windows 2000 with
IIS 5.0 platform.
. Seamlessly upgraded Windows servers from NT to 2000.
Environment: Windows 2000, Citrix Metaframe, MS Exchange,
Cisco/HP Routers/Switches, WINS, DHCP, DNS,
eTrust Firewall, I-Gear, ArcServe, Veritas
Backup Exec, Innoculan, Norton Antivirus, MS
Office, COM2001, SmartBoard
Business Management Software/FIM Enterprises, Inc., CA
1983 - 1999
Consultant 16 years
Successfully installed, set up and managed networks for
diverse clients using Novell NetWare, Windows 2000/NT/3.11,
LANLink and PC-MOS/386.
. Implemented, installed and supported physical networks
with Wireless, Ethernet, Arcnet and Token Ring
topologies.
. Installed and set up client workstations using Windows
2000 Professional, Windows NT Workstation, Windows 98/95
and Novell clients.
. Deployed TCP/IP and IPX networks.
. Maintained and troubleshot end-user applications (MS
Office Suite, Lotus Suite and WordPerfect).
Key Accomplishments:
. Installed, set up and upgraded PCs from motherboard,
memory and hard disk to specialized software/hardware,
for vertical markets such as medical, POS, warehouse,
barcode and manufacturing.
. Supplied customized support for accounting and POS
applications, including MACOLA, Platinum, SBT,
Sourcemate, Synchronics, Quicken, Quickbooks, DAC
Accounting and Aloha software.
Environment: Windows 2000/NT/3.11, LANLink, P-MOS/386,
Novell NetWare, Wireless, Ethernet, Arcnet,
Token Ring, TCP/IP, IPX, MS Office Suite, Lotus
Suite, WordPerfect, MACOLA, Platinum, SBT,
Sourcemate, Synchronics, Quicken, Quickbooks,
DAC Accounting, Aloha Software
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