TERRY JOHNSTON
**** ****** ** *****: 937-***-****
Middletown Ohio 45042 *********@***.*** Cell: 937-***-****
APPLICATION ENGINEER
Flexible and innovative team player who has reduced costs, improved quality
and delivered outstanding customer satisfaction. Team player who is
comfortable as a member or leading the team. Strong problem solver who
excels at being directly involved in the implementation of the solution.
Particular expertise in sheet metal and fabrication.
CAREER HISTORY
Lowe's
Electrical Pro (May 2009 - present)
Be prepared to answer questions on installation and products needed to
complete residential electrical projects.
Stay current with state and city codes.
Assist shoppers in finding products.
Assist and inform the shoppers about building codes.
Process special order products.
Assist in planning projects when needed.
Research and suggest products needed in customer projects.
Stock and straighten shelves.
Square D / Group Schneider, Oxford, OH
Application Engineer (1998 - Dec. 2008)
Modified existing products to meet customer needs, designing and detailing
per customers' verbal, electronic and written communications.
Adhered to standards set by Square D, N.E.M.A., UL, state and local law.
Assisted manufacturing in interpreting engineering drawings.
Made engineering decisions based on safety and integral interaction with
other parts.
Reduced cost of replacing units when local requirements changed by
designing cover of high flame resistance material for existing products.
Due to savings for the customer our company was given priority bid on
future jobs.
Detailed standard skids in a couple hours when our skid supplier went out
of business. The short design time allowed a new supplier to be found
without any disruption in our production. Received "Silver Skid Award" for
helping in departments not in my assignment.
Senior Drafter (1990 - 1998)
Created and detailed drawings.
Team member assigned to maintain production in a quality and timely manner.
Made changes through engineering change orders.
Represented engineering on the change order team.
Presented engineering changes to other departments involved including,
accounting, manufacturing, purchasing, quality, and others when required.
Made prototypes, tested, and submitted for third party certification.
Participated as an active member of the "Local Product Safety Sub
Committee".
Previous experience included positions as Fabrication/Machinist and
Fabrication Layout for Aeronca and Black Clawson of Middletown, OH.
EDUCATION / PROFESSIONAL DEVELOPMENT
BS in Information Technology, Wilberforce University, Wilberforce, OH
AAS in Mechanical Engineering, Miami University, Oxford, OH
Seminars
Product Development Procedure
How to be a Better Technical Writer
Failure Mode and Effects Analysis
Product Safety System Training
Special Skills
CAD drafting and design, Auto Cad, Inventor, Medusa, Microsoft Office
(Word, Excel, Power Point, Access), Lotus, Lotus Notes and Visual Basic
.Net