Customer Service Information Technology

Location:

Posted:

April 23, 2011

Katrina Flatt

College Station, TX 77840

(979) 324 - 4825

Experience/Education

Associate degree School

Blinn College, Bryan, TX

Applied Science Information Technology Administrator

Certificates

Microsoft

UNIX Specialist

Web Specialist

My training and experience includes:

Networking: using the OSI model, network protocols, network hardware, WANS, and TCP/IP

Cisco Networking: Set up and run a network with routers and switches.

Web server: install R2 server, set up DNS, ISS, set up windows media Services

Run the slide projector for church for songs and sermons.

Languages:

mySQL Led a team that set up a mock interactive database for a Brazilian

company as a major project in mySQL class at Blinn College

Linux/ Unix Worked with openSUSE

hmtl, xhmtl and css Made various web pages using these formats

PHP Designed a mock tire store website in a group using PHP as the

front end and mySQL as the database

Operating Systems

Sever 2008 Applications Infrastructure Configuration, Network Infrastructure

Configuration, Active Directory Configuration

Vista Implementing and Supporting, configuration, Implementing and

Supporting Vista

Work History

I have worked for over 5 years at Texas A&M University in a custodial position. During that

time, I attended Blinn College and earned my degree in Applied Science Information

Technology. I also worked as an Instructional Design and Video Conferencing intern during the

summer 2010 semester. My overall work history includes approximately 18 years in various

aspects of phone and/or personal customer service, POS experience, and crew leadership.