Sales Account Executive
Resume:
S TEPHEN JOSEPH DELGROSSO *** Tower Street # *** Hudson, Massachusetts
Phone 508-***-**** email ********@****.***
I am a well-qualified and highly motivated Senior Sales and Marketing Account Executive, with a lot to offer an
employer. Has a standout record of achievement in high-tech industries. Leverages experience in the CRM, ERP,
Automotive & the Health and Wellness markets to identify, negotiate and lead successful business development initiatives.
Well skilled in P&L management, sales/marketing operations, market entry, startups, client relations and business
transformation.
In Summary
“I bring to the table an aggressive approach to closing business, expert formal sales
tactics & strategy knowledge and a desire to win, both for myself and my employer.”
Revitalized East Coast sales territory, fueling 100%+ upswing to $20 million potential revenue in 6 months.
Diversified the customer base, expanded into vertical markets and strengthened sales organization against the
backdrop of repeated leadership changes, a rapidly consolidating industry and erosion to SaaS strategies.
Added $2 million (35%) new sales in 6 months through effective management of 5 sales representatives.
Empowered ERP sales reps to identify and close new accounts and add to established
Accounts the CRM platform. Unified rules for business and streamlined processes.
Founded Sales Force Automation Company that grew to $5 million annual sales in just 5 years.
Drove entry into SFA and CRM markets and established sales infrastructure.
Key contributor in positioning company for successful sale.
Outstanding Relationship Builder who quickly builds trust among stakeholders to establish a sustainable
competitive edge.
• Honored 3 times as the # 1 and 6 times in the top 5 Business Partners for SalesLogix
• Architected deal of 1000+ seats of SalesLogix with revenue totaling over $2MM
• Led teams through post-company sale integration, guaranteeing 100% Customer Satisfaction
• Reduced cost of sales from 9.8% to company target 6.5% by instituting culture of accountability and control
EDUCATION, TRAINING & CERTIFICATIONS
Bachelor of Science Physical Education / Sports Medicine University of
Massachusetts, Amherst
Solution Selling Miller Heiman Sandler 180o Pragmatics
Professional Sales Training
Strategies Great Demo!
Application Certifications Siebel ACT! SalesLogix MS CRM Sant Proposal & RFP
Automation
Social Networks
LinkedIn http://www.linkedin.com/in/stevedelgrosso
FaceBook http://www.facebook.com/find-frends/index.php#/DucatiSteve?ref=profile
Twitter DucatiSteve155
My Blog http://stevedelgrosso.wordpress.com/
PROFESSIONAL PLATFORM EXPERIENCE
Microsoft Business Solutions S alesLogix
MSCRM Dynamics Sales Force Automation
E n t e r p r i s e R e s o u rc e Pl a n ni n g C u s t o m e r S e r vi c e A u t o m at i o n
D y n a m i c s A c c o u n t i n g a n d M a n u f a c t u r i n g S o ft w a r e P r o d u c t C o n fi g u r at i o n
SharePoint
S ant
M e m b e r s hi p A s s o c i a t i o n Ma n a g e m e n t
P r o p o s a l A ut o m at i o n
R F P A ut o m at i o n
Affiliations
Enterprise Software Sales Professionals Sales People Only Great Demo!
S TEVE DELGROSSO Phone 508-***-**** email
********@****.***
PROFESSIONAL EXPERIENCE
Sales Consultant Herb Chambers Ford Westborough, MA
September 2010– Present
Largest Automobile Sales organization in the northeast
• Responsible all aspects of the selling process
• In 1st full month on the sales floor won the “best customer service consultant award” on DealerRater.com
• Achieved Level 3 Master Ford Product Certification in less than 6 months, a real accomplishment
• Used solution selling methodologies to “help the customer buy a new car” not sell them one
• Successfully completed all training and education aspects required by the organization
Senior Account Executive Metro Wellness Quincy, MA June 2008 – August
2010
CieAura Transparent Holographic Chip Distributer
• Responsible for educating, supporting and selling a life harmonic balancer
• Orchestrated complete Sales and Marketing program for Metro Wellness
• Built a loyal following of Users and Retailers throughout the US
• Conducted educational events across the USA
Senior Account Executive Protech Associates, Inc. Columbia, MD June
2007 – May 2008
Leading Microsoft Platform Based Association Management Software Provider
• Championed Protech Association Management Software to north and south Atlantic Coast clients
• Developed new opportunities by penetrating East Coast markets not serviced by Protech
• Successfully acquired opportunities valued at over $400k to $1.5MM
Director of CRM Sales ePartners, Inc. Acton, MA March 2000 – June 2003 & Waltham, MA June
2006- June 2007
Global Microsoft Business Solutions Partner
• Kept the #1 Business Partner Ranking for the SalesLogix CRM Practice through 2003
• Accelerated acquiring new business in cooperation with the Microsoft SMS&P and EPG business partner practices
• Successfully closed business to MSCRM, SharePoint, Solomon, Axapta and Great Plains
prospects
• Catapulted revenue for # 1 northeast region by selling SharePoint Portal, Customer Call-in Support and Infrastructure
support services
• Sold Professional Services, including assessments, custom application development and integration
• Provided strategic and tactical leadership to a sales and delivery team of eight
Senior Account Executive 3wSCertification, Inc. Madison, FL September 2004
– September 2009
Global Learning and Development Business organization with high percentage corporate growth each of 5 years
• Provided new market penetration for custom training, custom course development and web based
training
• Identified, targeted and won emerging Fortune 100 Opportunities seeking complete technical
learning solutions
• Sold high level project support for VMware, Novell, Microsoft among others
Senior Account Executive Affiliated Computer Services, Inc. Boston, MA September 2003 –
September 2004
Global Business Processing Outsourcing organization doing $4 billion annually
• Established B2B SaaS market for SalesLogix, a CRM product
• Championed both strategic and tactical plans for marketing a new service to an established
marketplace
Founder and Chief Sales Officer Thunderbolt Technologies, Inc. Canton, MA
1990 – 2000
SalesLogix, Sant and ACT! Business Solutions Provider
• Architected the business plan, mission, vision and organizational design for introducing
SalesLogix to the northeast marketplace. Became the #1 Business Partner for SalesLogix in year 1 of
this product
• Leveraged annual sales to over $5MM in being acquired by ePartners in March of 2000
• Achieved closing rate of over 90% on qualified SalesLogix opportunities
• Dominated East Coast and beyond Midmarket’s for CRM with over 200 new accounts
Senior Sales Executive/Branch Manager Qantel Computer Systems, Inc. Framingham, Wellesley &
Needham MA
Leading Mini-Computer Manufacturer for ERP, Accounting and Healthcare Marketplaces
• Achieved an unprecedented 80% market share of software sold to automate Nursing Home
operations
in the New England market
• Leveraged the first functional system for voice recognition for automating Nurses’ Notes entry to
80% win rate
• Spearheaded and grew an extensive nationwide value-added reseller channel for patient care
software
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