Manager Sales Associate
Resume:
Chattanooga, TN *****
*********.******@*****.***
Crystal Finley
OBJECTIVE TO OBTAIN A POSITION THAT GIVES ME THE ABILITY TO UTILIZE
MY KNOWLEDGE AND TALENTS TO AID IN YOUR COMPANY'S SUCCESS.
EXPERIENCE TELEPERFORMANCE-AT HOME
10/10/2014-01/07/2015 (temporary position)
My duties entailed answering phone calls made by Figi's
customers who wanted to place orders, check on the status
of an order and cancel an order. I had to credit accounts
when customers didn't receive their items or received them
damaged. I also had to answer any questions or handle
concerns our customers had pertaining to our products or
services.
Sitel- at home
6/02/2013-7/8/2014
My duties entailed answering Toys R Us customers' questions
and concerns about any particular toy, problems with store
credit cards, rewards points, layaway and so forth. I also
got to help customers track their times that were shipped
from the warehouse, give full credit or discount the priced
paid on items that weren't as described!
ASSISTANT STORE MANAGER, Dollar General
8/16/2011-5/26/2013
I was responsible for scheduling shifts, processing
payroll, night deposits, merchandising, vendor check-ins,
shrink prevention, managing our staff, and keeping our
company clean. I was also responsible for handling customer
complaints, processing returns and item exchanges.
Head Teacher, Trinity Learning Center
03/06/2008-02/05/2009
My duties involved being interactive with the children
(sing, read, play educational games), plan and attend
parent teacher conferences, and create daily planners.
Cashier, Kentucky Fried Chicken
10/30/2003-02/05/2007
My duties involved taking customer's orders prepare their
orders and take payments due. I was also responsible for
cleaning my work area, lobby and restrooms.
Education Howard School of academics and technology
GPA 2.5
American Intercontinental University
GPA 3.45
References Dona Sexton
Ravon Drake
Sales Associate
Contact this candidate