Customer Service Administrative Assistant
Resume:
Krystle Bogany
*************@*****.***
HOUSTON, TX 77016 MOBIL:
OBJECTIVE
TO OBTAIN A POSITION WITHIN A FAST-PACED ENVIRONMENT THAT WILL ALLOW ME TO UTILIZE
MY CUSTOMER SERVICE KNOWLEDGE WHILE OBTAINING VARIOUS PROFESSIONAL SKILLS.
PROFILE
INNOVATIVE, VERSATILE, AND RESULT DRIVEN TEAM PLAYER WHO IS HIGHLY ORGANIZED,
EFFICIENT, AND CAN EXCEL IN ANY ENVIRONMENT. I AM RELIABLE, DEPENDABLE, AND
CONSCIOUS OF DUTIES AND RESPONSIBILITIES. EXCELLENT COMMUNICATION SKILLS TEAMED
WITH THE ABILITY TO DEVELOP RAPPORT WITH EMPLOYEES AND CLIENTS OF ALL LEVELS.
Working knowledge in Microsoft Word, PowerPoint, Access, Excel, Outlook, Xerox
Document Center 440ST, Spreadsheets, Typing, filing and Adobe Acrobat
PROFESSIONAL experienceS
Dollar/Thrifty Rental Car - Houston, TX
April 2010 - Present
Greeter
Greet customers at vehicle check in, inspect vehicles for damage, collect
keys, complete associated
logs/reports, and close out rental agreements using hand held check-in
devices.
Prepare, review, and submit various reports to supervisor.
Receive and respond to customer complaints in a manner to ensure optimal
customer satisfaction.
Balance money in counter drawer, retrieve amount of money collected during
shift, complete deposit slip,
and place money in safe.
Perform related responsibilities as required or assigned.
Hyatt Place - Houston, TX
June 2008 - September 2009
Guest Service Agent
Greeted customers and assisted with check-in and out of all hotel guests.
Balanced money in counter drawer and retrieved amount of money collected
during shift.
Provided local information to guest in an attentive, courteous, and
efficient manner.
Answered telephone
Performed related responsibilities as required or assigned.
Remo Network Consultants - Houston, TX
October 2006 - May 2008
Administrative Assistant
Received telephone calls and handle customer related issues.
Initiated correspondence and scheduled meetings
Handled confidential information and sensitive issues.
Established and maintained filing systems.
Resolved routine inquiries and questions.
EducatioN
Everest Institution - Houston, TX
2007 - 2008
Medical Assistant, GPA: 3.0
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