Administrative Assistant Manager
Resume:
SHEILA LOVE
Chicago, IL *****
********@*****.***
SUMMARY OF QUALIFICATIONS
Driven Administrative Assistant with eight years of experience in providing
administrative support to President's, Executive Director's and an entire
staff, while solving conflicts, generating solutions and providing
excellent customer service to clients, contractors and the general public.
QUALIFICATIONS AND AREAS OF EXPERIENCE
. Ability to solve conflicts and generate solutions
. Excellent communications skills
. Strong computer skills in Microsoft Outlook, Microsoft Office, Peachtree
Accounting, Internet Access and QuickBooks
. Capable of establishing and maintaining an effective working
relationships with all levels of staff or can work independently
. Ability to plan, organize and execute a variety of administrative duties
and projects
. Assistant managerial skill: training, cash handling, ordering supplies,
setting up promotional products, maintaining daily reports
BUSINESS EXPERIENCE
Woodlawn Community Development Corporation Chicago, Illinois
6/2005-Present
Administrative Assistant/Northeast Scattered Sites
Provide assistance to the Maintenance Superintendent and a staff of
fourteen maintenance employees with administrative functions
. Process payroll thru the ADP system for the maintenance department
. Handle all correspondences and inquiries, answer phones and schedule
meetings
. Process all maintenance work orders submitted by residents
. Prepare purchase orders, request proposals from contractors and purchase
supplies,distribute checks to vendors and contractors
. Record all purchases into the maintenance ledger
. Enter tenant work orders into the Yardi System
. Maintain all maintenance timesheets
. Arrange staff meetings and trainings
. Prepare materials for trainings and staff meetings
. Assist contractors with completing the required forms for contract
work
. Maintain all maintenance tenant files
. Complete accident and incident reports for employee's
. File the work orders in the appropriate tenant folder
. Process the UPCS / REAC inspections for 155 buildings and 621 units
. Maintain and update all risk management information and trainings
Gilead Outreach and Referral Center Chicago, Illinois
Executive Administrative Assistant /Office Manager
Assisted the Executive Director and a staff of six employees with day to
day operations 11/2000 - 6/2003
. Managed Executive Directors calendar, made travel arrangements for the
entire staff
. Handled all incoming correspondences and directed them to the appropriate
staff member
. Processed and delivered all incoming and outgoing mail, hand delivered
all incoming checks to the bank for deposit
. Assisted the auditors with preparing a yearly report and tax return,
wrote checks for all invoices due twice per month
. Put together materials for training's, setup rooms for meetings and
conference calls
. Received all packages and delivered them to the appropriate staff member,
ordered office furniture and supplies
. Determined the nature of problems within the office and assigned
resolution to the appropriate staff member
. Collaborated with the staff to plan, organize and execute community
outreach projects
. Assisted the bookkeeper with preparing a financial report for the monthly
board meeting
. Processed employee payroll through (ADP), enrolled all new employees into
the companies benefit program
. Prepared, processed, and maintained benefit packages for entire staff and
new employees
. Referred uninsured clients to different healthcare agencies to receive
primary hea1thcare in their neighborhood
. Assisted clients with enrolling their children in the Kid Care SCHIP
health insurance programs
. Reviewed Kid Care applications before they were submitted to the state
for approval Gathered information for reports, letters and other written
documents,,merged letters for mass mailings Wrote, drafted and formatted
letters, researched and located pertinent information for potential grant
funding
ADDITIONAL EXPERIENCES
Data Entry, United HealthCare Group, May 2005- June 2005
Data Entry I Processing Clerk, Aerotek Staffing, Hinckley Springs, May
2004 - Sept. 2004
Administrative Assistant, Metropolitan Chicago Healthcare Council, March
2004 - May 2004
Administrative Assistant/Office Manager, Easter Seal Metropolitan Chgo.,
June 1996-Nov 2000
Assistant Manager, Popeye's Chicken, Oct 1990-June 1996
Metropolitan Chicago Healthcare Council
Administrative Assistant
3/2004 -5/2004
United HealthCare Group
Data Entry
5/2005-6/2005
EDUCATION
Columbia College Communications Chicago,
Illinois 1981 - 1985
Computer Learning Center Computerized Business Systems Diploma
Chicago, Illinois 1/94 - 8/94
CERTIFICATES RECEIVED
Administrative Assistant training 1999, 2003
Cornerstone Healthcare System 1999
Good Recordkeeping 1997
Image and Communication Skills 1998
Professional Development 1998
Peachtree Accounting 2003
Yardi System 2005, 2009
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