Management Development

Michael R. Streetman

****************@***.***

Phone: 678-***-**** (Cell)

678-***-**** (Home)

Expertise Highlights

Application Administration & Support Major Software/Systems Implementations

Through Professional Project management

Strategic Technology Planning

Systems Security & Disaster Recovery Planning

Operational Risk & ROI Analysis

Effective Communicator & Collaborator

Assess Business Needs & Develop Solutions

Provide Leadership & Open Dialogue with

Excellent Research Support Capabilities

Customers

Process Engineering

Professional Profile:

Aggressive and professional information technology strategist, with over 20 years of commercial, governmental,

international professional services, and leadership experience, prepared to apply these skills to any challenge that may

be assigned to me.

Summary of Past Responsibilities and Accomplishments

Microsoft Corporation., Atlanta, Georgia 2005 - Present

Sr. Director, Global Healthcare Systems

As a Sr. Director for the Global Health Care Systems division, it has been my responsibility to achieve specific global

healthcare and academic excellence in meeting the challenges of developing the Communications, Infrastructures and

Processes, which support the various global Healthcare environments of our customer base. These included:

• The development of the HealthVault application, Amalga HIS Patient Invoice/Billing Systems, Automated

Purchasing, and Applications development/support to voice, video, messaging, telecommunications, and data

security activities, as they pertain to healthcare systems WW.

• Led the development of the Amalga Hospital Information System Application. This application provides a

solution set that coordinates patient, bed, medication, and materials management, radiology information,

pathology, financial accounting, laboratory, and human-resource systems.

• Led the development of the third component, Amalga RIS/PACS, is an integrated radiology information

system and image archiving and communication system

• Currently Chair the Division’s Applications Compliance & Policy committee, knowledgeable in HIPPA

requirements

• Led the creation of a common system’s infrastructure and network platform architecture supporting both our

internal and external customers, and their applications via “Cloud” environments.

• Additionally, my responsibilities are to oversee our efforts in Graphic Imagery Development/Presentation of

medical imagery, SOA, voice, video, messaging, telecommunications, and data security activities.

• Responsible for an annual budget of $200 million and Revenues of $300 million

• Coordinate and facilitate collaborative discussions with program and departmental stakeholders to define

business and systems requirements for new or existing technology

• Define and communicate plans, policies, and standards for the division when implementing new IT process

and systems

• Review hardware, software, and telecommunications requirements, maintenance agreements (both internal

and customer based), managing master service level agreements with vendors to capitalize on cost savings

• Establish infrastructure to support and guide divisions/departments in technology and BI efforts

• Develop strong business case justifications and cost/benefit analyses for IT spending and initiatives

• Oversee the creation and updating of a global disaster recovery and business continuity plan, including

security through intrusion testing and employee education

• Identify opportunities for cost-saving investment of resources in the IT systems of Cleveland Clinic’s Abu

Dhabi site, including staffing, sources, purchasing, and “make or buy” decisions

• Assess and recommend changes to the IT operations based upon new business directives, strategic roadmaps,

and new technology deployed

Michael Streetman – Professional Profile v1 1

• Identify, evaluate, and execute solutions, applications, and technologies that have proven results in the market

pertaining to profitability competitive advantage, cost savings, and ability to positively position the IT

department with company growth

• Partner with other leaders to identify and expand current and future technical opportunities and develop

systems capabilities and support needed to drive those opportunities (Cloud Technology mentioned above)

• Lifecycle support to applications development and deployment (EPIC, McKesson, Meditech, Cerner, etc.)

• Production system upgrades, R&D system management

• Global help desk services

• This support is to 175 countries and 68 different languages

• The tracking and publishing of performance metrics in a dozen different areas, and track both our internal and

external SLA metrics in support of the business

University of Pennsylvania Health System, Philadelphia, PA 2001 – 2005

Director, University Pennsylvania Health System (contract position)

The primary goal of the position was to provide executive management in Application Integration, Application Support

Services, Program Management, & Enterprise Architecture design for healthcare providers. My primary area was to

concentrate on consolidation and transformation of the systems to achieve greater cost savings and efficiency and the

deployment of an EHR and selected application suites

• Led the consolidation of all applications internally at UPHS, to realize the reduction in operational costs ($2

million annually) for both the hospitals and clinical sites

• Implemented and integrated the systems first Gamma Knife and coordinated the integration of the imagery

developed.

• Provided application operational support with environment, change management, enterprise control and

management of staff and budgets.

• Led the development of application implementation for PACS, Finance, HR, HIS, and Operations

applications procedures & process.

• Oversight and management of vendor services and management of vendor projects for implementation of

EPIC applications

• Application decommissioning on behalf of internal departments (finance, HR, Pharmacy, Student Records

Management) removing Mainframe environment in favor of server systems environment. Reduction of $1.5

million in annual budget

• Directed roll-out of updated application security & intrusion and attacks by worms/viruses monitoring

systems

• Directed development of a detailed roadmap for integration of standard solutions and processes for both short

term (1-3 years) and long term (3-5 years) identified efforts

• Provided Open Communications with Medical Staff to enable the translation of business and medical needs

into technology solutions

Ernst & Young, LLP, Atlanta, Georgia 1990 - 2001

Principal – Healthcare Practice

Led and directed the Healthcare Practice engagement staffs, while acting as an Interim CIO in selected accounts, as

required. The position required an in-depth knowledge of both financial (budgetary) management and operational

(Capital) planning to be knowledgeable of applications developed by McKesson, Eclipsys, Cerner, Meditech, IDX, and

others.

• Principle duties included providing solutions to clients requiring retirement of legacy systems in favor of 3 rd

party applications and the efficiencies each offered.

• As acting CIO for OSF Healthcare, Peoria IL. (2 years), designed and implemented Revenue Management,

EMR (Eclipsys), DRP, SLA development and monitoring, OCM, “score-card” development, managed vendor

contract negotiation, account management, effective management of staff. Aided in selection of permanent

CIO

• Successfully led the build out transformation for Martha Jefferson Hospital, VA, from legacy systems to

Cerner for revenue management and clinical patient records integrated with the McKesson Pharmacy

applications (the first ever achieved). Additionally, enhanced the data storage and document retrieval

capability through the introduction of EMC applications within the enterprise infrastructure and data center.

• Led the consolidation team including network, communications backbone, short haul and long haul

communications, systems security routines, and new data center for merger of systems for Denver

Children’s Hospital.

Michael Streetman – Professional Profile v1 2

• Led the Data Center Transformation for Adventis-Pasteur Pharmaceuticals, Glaxo-Smith Kline, and

CVS/Medco industries.

• CIO for Phoenix Children’s Hospital (2 years), subsequently directing the implementation of the Revenue

Management application and related processes reducing revenue collections from 160 days to 25 days.

• Completed and designed the consolidation of applications for Lovelace Medical Center. The tasking

included the corresponding reduction in costs, the streamlining of the operational and responsiveness matrix,

and the reduction in cost savings associated with the operations by 45%.

DARPA (Defense Advanced Research Projects Agency), Washington, D.C. 1977 – 1990

Director- Real Time Imagery & Simulation Department

Managed and directed the Advanced Imagery Development organization for the creation of both real-time photo

imagery resolution as well as real-time graphic imagery.

• My team started the development of the Hemispheric Array Detector for Imaging (HARDI) systems.

The objective of the HARDI program is to exploit the optical, electrical, and mechanical properties of both

organic and hybrid organic/inorganic semiconductor materials along with innovative processing methods to

create a curved focal plane array that will allow the use of fewer optical elements and eliminate the need for

post processing of the image. Provided image capabilities for commercial medical devices.

• My team performed the initial research effort on the Parametric Optical Processes and Systems

(POPS) program. POPS components and subsystems would enable optical communications at data rates 10

times higher than then possible. POPS technology will allow all optical manipulation of high rate data streams

with a precision and flexibility not currently possible at that time.

• My team created Video and Image Retrieval and Analysis Tool (VIRAT). The overall goal of the

Video and Image Retrieval and Analysis Tool (VIRAT) program is to produce a scalable and extensible end-to-

end system that enables physicians to obtain greater value from imagery collected from various scanning

systems (X-Ray, PET, MRI, and CAT).

• I was responsible for the development of photo texture mapping on 3-Dimensional polygons for use in

representation of digital imagery collected from medical devices to aid in pre-operative planning.

Education and Training

• MBA, Almeda University

• Bachelors, Northern Arizona University

• PhD Candidate – University of Virginia

• CCSE, PMI, CISSP, MSCE, ITIL Master, COBIT, LEAN Six Sigma, Six Sigma Black Belt, SDLC, VMware

Certified Professional, SAS70, ISO, Eclipsys (Sunrise suite for RCM, EMR, CPOE), McKesson (Pharmacy,

Robotics), Sunquest Laboratory Information System, Epic (EMR, CPOE, ED, Clinical), Meditech, Cerner

(Millennium) PICIS Critical Care & OR Manager, GE Pharmacy, GE & Fuji PACS, Siemens Syngo RIS,

GE/HP/Cerner/McKesson Cardiology Monitoring & Implantation Systems, (Echocardiology, Pacemaker,

EKG, & Cath Lab), Endosoft (Gastroenterology), WatchChild (NICU Application), OTTR (Transplantation

Application), Lawson, Oracle, SAP, PeopleSoft, FDA, ISO-9001, ISO 13485: 2003 CMDR, and MDD.

Affiliations and Educational Work

• Guest Lecturer at Georgia Institute of Technology in Process Development, Standards, and Governance

• Visiting Lecturer at North Georgia University in Information Technology Management

• Visiting Lecturer at Kennesaw State University in Project Management & Process Development

Publications

“IT Should Be Considered a Revenue Center and Not Just Overhead,” Doctoral Thesis, 2011

•

• “The Correct Approach to Enterprise Architecture in a Multiplatform Environment” Microsoft White Paper,

2008

• “The Use of Change Management Process within an Enterprise Environment,” White Paper publication, 1995

• “The Determination of an Outsourcing Solution for Material Management” APICS Conference 1995

• “Modern Infrastructure Management across Cultural Divides” White Paper, 2001

LANGUAGES - German (Fluent), Russian (Fluent), Spanish (Fluent), Korean (Fluent), Arabic (Medium),

Navajo (Medium)

Michael Streetman – Professional Profile v1 3

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