Project Manager Insurance
Resume:
Phani Kumar Putta
***************@*****.***
Summary
. 7+ years of total IT experience in systems design and development, strong
analysis and programming skills.
. Extensive experience in business requirement analysis and development of
program specifications. Strong experience in test plan development,
coding and code review.
. Experienced in developing Insurance (Life, Non-life & Health, Auto,
Commercial Auto) Business Applications.
. 3+ Years of experience in DOCUCORP Products such as RP, PMM, Documerge,
DAL Scripting, Swiftview, Winmerge, WinScp and Putty.
. Well versed with Operating systems IBM-MVS, IBM-VM/ESA, Windows 95/98/2
k/NT, OS/390, Z/OS and UNIX.
. Experienced in IBM Mainframe technologies - Cobol, JCL, CICS, IDMS,
PACBASE, Ezytrieve, Assembler, REXX and tools like File-Aid, Abend-aid,
VSAM, SPUFI, QMF.
. Experienced in various data formats such as EDI, XML with IBM Web Sphere
MQ as the base for integration.
. Extensive Experience in DB2, IMS DB/DC, Blaze Rule Engine, Tandem,
Oracle, and SQL Server Databases.
. Excellent root cause analysis and bug fixing skills.
. Worked on Maintenance and Enhancements, Development and support tasks.
. Good technical, user communication and interpersonal skills.
. Able to work reliably under pressure. Committed team player with strong
analytical and problem solving skills, ability to quickly adapt to new
environments & technologies.
. Experienced in project quality management and related documentation.
Education
MS in Information Technology, Manipal Institute of Technology, India .
Technical skills
Languages COBOL, JCL, PL/1, PACBASE, Ezytrieve, Assembler, SQL, CICS
Databases DB2, IMS DB/DC, VSAM, TANDEM, SQL Server, MS
Access, ORACLE
Client Programming HTML, JavaScript, DHTML, JSP 2.1, XML, Visual
Basic
WebSphere Tools IBM WebSphere MQ 5.3
Operating System MVS, Z/OS, VM/ESA, IDMS, MS-DOS, WINDOWS - 2000/XP,
UNIX
Utilities Debugging - Intertest, TSO/ISPF, Expeditor
Tools Changeman, PMM, RP, QMF, Extreme Dialogue, File-aid, SPUFI,
Endeavor
EAI Tools WebSphere TX 7.5/8.0/8.1, Mercator 6.7
ETL Tools Informatica, Cognos, Datastage,
Teradata
Testing Manual Testing, Win Runner, QTP
Experience Summary
Hartford Insurance, Hartford, CT September 2010 - Till
Date
Role: Forms Developer
Hartford Insurance is a provider of Auto, property and casualty insurance
products and services for businesses. Hartford Insurance offer tailored
coverage coupled with claims service that is fast, fair and responsive.
Changing of forms is done using Documaker products. Printing of forms is
done using a Docucorp Image Editor product called Rules Processor (RP)
through which the images are created to be printed on forms.
Responsibilities:
> Analyzed business requirements and co-ordinated with the business and
testing teams.
> Prepared program specifications as per the business requirements.
> Responsible for finding the root cause and bug fixing in the application
programs.
> Changes to the forms are done using Documaker product called
RulesProcessor.
> Used DOCUMAKER STUDIO and 11.3 version of RP for making changes to the
QUOTES and QTI.
> Trigger conditions and data is passed in the form of XML for generating
the forms.
> Made use of the existing images in production for making the changes to
the new versions and revisions.
> Prepared Techspecs for the monthly maintainance releases and invest
projects.
> Coordinated with the offshore team to fix the bugs identified during the
testing process.
> Responsible for doing the Regression testing for the states that has no
changes for monthly maintainance releases.
> Involved in Release clean up after moving all the changes to the monthly
maintanance releases.
> Involved in testing the production files againist integration test files
before the prodution release.
> Making changes to XSL variables for the forms that are produced in
Realtime.
> Prepared documentation for Design, Development and Elevate Memos.
> Prepared test plans, test cases, test data for the project releases.
> Prepared work specifications, Estimation of resource efforts and Proper
distribution of work.
Environment: Documaker Studio 11.4, Rules Processor 10.3, XML, Windif,
BeyondCompare, Metcompare.
Mercury Insurance, Los Angeles, CA September 2009 -
June2010
Role: Docucorp Forms Developer
Mercury first opened it's doors in 1962, They provide comprehensive
coverage options ranging from personal auto insurance to homeowners
insurance to mechanical breakdown protection. Dedicated managers and
enthusiastic employees work hand-in-hand with the network of independent
agents to make Mercury one of the fastest-growing auto insurers in the
nation and the leading insurer in California.
I mainly worked on Rate Level Projects for the States of Virginia,
Florida and Texas.
Document Management Services (DMS) is a forms management group that
supports many insurance clients with different form sets. Clients include
Special lines, Auto and Commercial Auto. DMS for Mercury Commercial Auto
deals with Commercial Auto forms for agents and direct clients in
determining when and how the forms should be printed.
Changing of forms is done using Skywire products. Printing of forms is done
using a Docucorp Image Editor product called Rules Processor (RP) through
which the images are created to be printed on forms. Forms are produced
both in batch and real time environment. Some of the output forms produced
are Declarations page, Endorsements, Cover Letters, Correspondence, etc.
Responsibilities:
> Analyzed business requirements and co-ordinated with the business and
testing teams.
> Prepared program specifications as per the business requirements.
> Image Editing is done using Documaker product called RP (Rules
Processor).
> Used 11.3 version of RP for making changes to the typo errors, variable
fields and edition dates in the forms.
> Made use of the existing images in production for making the changes to
the new versions.
> Made changes to the forms description in FAP s and saving the changes in
DDT s.
> Removing SOAP files and POL files in XML Data Editing while testing the
changes made to the forms.
> Editing of XML's is done using XML TIDY.
> Edited XML's are stored in the EXTRACT folder in the form of DAT files.
> Trigger conditions and data is passed in the form of XML for generating
the forms.
> Making changes to the forms description in FAP s and saving the changes
in DDT s.
> Used DAL scripts for making some of the changes to the state specific
forms.
> Used IBM Rational Clear Case for system testing and moving MRL changes to
the pre production.
> Made changes to XSL variables for the forms that are produced in
Realtime.
> Responsible for finding the root cause and bug fixing in the application
programs.
> Support full System Development Life Cycle (SDLC) with understanding of
various technologies and platforms such SOA (Service Oriented
Architecture).
> Prepared documentation for Design, Development and Elevate Memos.
> Prepared test plans, test cases, test data for the project releases.
> Responsible for finding the root cause and bug fixing in the application
programs.
Environment: RP ( Rules Processor) - Docucorp, XML, DAL Scripting, Clear
Case, Swift view, Winmerge, WinScp, Putty.
Progressive Insurance, Colorado Springs, CO December 2008 - July
2009
Role: IT Applications Senior Programmer
The Progressive insurance organization began in 1937. Over the years, it
had worked hard to build a superior proposition for auto insurance
consumers through competitive pricing and by continuously improving our
products and services. Today, it offers competitive rates and 24-hour, in-
person and online services to all personal and commercial auto drivers
throughout the United States.
I am currently working as a DMG (Document Management Group) Programmer.
DMG (Document Management Group)
Document Management Group (DMG) is a forms management group that supports
many insurance clients with different form sets. Clients include Special
lines, Auto and Commercial Auto. DMG for
Progressive Commercial Auto deals with Commercial Auto forms for agents and
direct clients in determining when and how the forms should be printed.
Triggering of forms is done using Skywire products called Presentation
Management Module (PMM) for which data is stored in a DB2 database.
Printing of forms is done using a Docucorp Image Editor product called
Rules Processor (RP) through which the images are created to be printed on
forms. Forms are produced both in batch and real time environment. Some of
the output forms produced are Declarations page, Welcome Letter, Signature
Forms, Truck forms, Tow Inserts etc.
Responsibilities:
> Analyzed business requirements and co-ordinated with the business and
testing teams.
> Prepared program specifications as per the business requirements.
> Responsible for finding the root cause and bug fixing in the application
programs.
> Changes to the forms are done using Skywire products PMM and RP.
> Attended training sessions for PMM (Presentation Management Module) & RP
(Rules Processor).
> Making changes to the Forms using RP tool.
> Making changes to the forms description in FAP s and saving the changes
in DDT s.
> Removing SOAP files and POL files in XML Data Editing while testing the
changes in real time.
> PDF comparison of forms is done using the ACROBAT PROFESSIONAL (Comparing
the redlines and the forms after the changes have been made using RP).
> Modified and created the Form trigger conditions using PMM and RP.
> Used QMF & SPUFI for testing the changes made in PMM for rate revision
projects.
> Making changes to already existing COBOL programs for the forms producing
in Batch according to the client requirements.
> Making changes to the Cobol Programs using the CHANGEMAN package.
> Support full System Development Life Cycle (SDLC) with understanding of
various technologies and platforms such SOA (Service Oriented
Architecture).
> Create, investigate and resolve incident records in REMEDY related to
application problems and new projects
> Used the production JCL for running the IUT (Integration Unit Testing)
files in Batch.
> Changes made using RP tool are tested with MOBIUS and REGRUSSION testing.
> Used SAR (Sysout Archival Retrieval) as a repository tool where we can
see our production jobs after completion and reports too. It's a paper
reduction tool
> Used XML files for testing the changes in Realtime environment.
> Making changes to XSL variables for the forms that are produced in
Realtime.
> Prepared documentation for Design, Development and Elevate Memos.
> Prepared test plans, test cases, test data for the project releases.
> Prepared work specifications, Estimation of resource efforts and Proper
distribution of work.
Environment: COBOL, JCL, DB2, XML, XSL, Clear Case, QMF, PMM, RP
(Documaker), Acrobat Professional, CHANGEMAN.
BCBS, Wilmington, DE
April 2006 - November 2008
Projects: CARE (Claims Processing System) &
ITS 10.0 Release (InterPlan Teleprocessing System)
Role: Mainframe Programmer Analyst
Worked on CARE and ITS modules in the mainframe environment.
CARE systems are the place where all the claims are processed. It has a
Decision Engine built in regarding the action to approve, reject or
pending. There are different sub systems within the CARE system which
perform various analysis and reporting functions.
As part of Association's long term strategy to enhance provider
satisfaction and provide better customer facilities, for their Blue Card
customers, they have been upgrading ITS software. As part of ITS 10.0
release, the association has decided to start the migration of the ITS
databases from conventional IMS databases to DB2 databases. This move is
the first of their long term plan where they would be converting all ITS
databases to DB2 to ensure both ITS and the Blue Square applications are
seamlessly aligned.
This move has helped them to install and apply the Blue Square application
over the client server application which resolved the batch and telex
methods of medical record transfer between plans made them real time.
Enhancements provided as part of this release, also greatly improved system
performance related to PTS (Performance Tracking System) application.
ITS. It is a built in interface supporting various data formats, software
and procedures that allow various products/plans to access, send, receive
and control claims information. Plans communicate using NDM technology
which is equal to FTP on Mainframe. The transactions covered are 270/271,
276/277, 837, 835, 834,997 and 820. Mercator was used as the primary
translator tool. The project has stiff challenges as it involves a complete
change in Business Modality from a paper based (non-EDI) transactions to
EDI transactions.
Responsibilities:
> Developed and maintained COBOL programs.
> Used COBOL, IMS DB/DC, DB2, JCL, File-Aid, SPUFI, TSO/ISPF and QMF
extensively in Development & Support phases.
> Responsible for maintenance of online and batch IDMS and DB2 programs
and JCL on an IBM390 mainframe system.
> Involved in production support. Implemented new JCL's given by BCBS
association.
> ITS and CARE data is maintained in IMS.
> Involved in database conversion on IMS to DB2 (ITS 10.0)
> Used FACETS ITS sub-system to easily send, receive and manage data
regarding claims, provider, membership, and fee-for-service/capitation
billing.
> Implemented RF handling for Facets ITS modules for Host & Home and
technical migration of Host processing from NASCO to Facets.
> Attended training sessions for Blue Square and Blue Card Applications.
> Did testing using SPUFI and QMF.
> Assisted customer in defining system requirements for NASCO Blue Shield
insurance claim applications written in COBOL.
> I had the responsibility to setup application jobs to run during the
day and overnight while maintaining an updated CA-7 database.
> Scheduled testing of NASCO nation wide and created testing procedures
for application and system.
> Download and install the Association software Using NDM.
> Transferred claim files using NDM (Network Data Mover) technology.
> Involved in Testing of ITS Software received from Association.
> Coded new Ezytrieve programs to generate the reports, which are very
useful for the business users to take decisions based on these reports.
> Development and Customization of the Type trees for various interfaces
like 834,837,270,271,997 from EDI to XML and vice-versa.
> Helped the Client in Designing 997 Reconciliation project for balancing
in and out going X12 & 997s by storing data in database.
> Development of maps as per mapping specifications or as per HIPAA
implementation guide.
> Participated in the Identification and fixing the bugs in the
application.
> Created Test plans, Test cases, Test data for the tasks and project
release.
> Involved in System, Integration, Regression, UAT and Global
Certification testing.
> Support full System Development Life Cycle (SDLC) with
understanding of various technologies
and platforms such SOA (Service Oriented Architecture).
> Analyzed the root cause for batch job failures and online application
failures and take the appropriate action to avoid the batch delays.
> Responsible for the creation of change requests and taking the
approvals incase of modifications to the existing programs or new
programs.
Environment: COBOL, JCL, DB2, CICS, IMS DB/DC, FACETS, IDMS, MVS and
OS/390, TSO/ISPF, SPUFI, QMF, Assembler, Endeavor, File Aid, REX, NDM,
PANVALET, EDI ANSI X12, IBM WebSphere MQ.
Farmers Insurance Group, Los Angles CA February 2005 -
March 2006
Role: Mainframe Developer
Farmers Insurance Group is an Auto and Home Insurance company. The website
designed for all independent and captive agents of this group. The project
is to implement policy processing system to issue policies with multiple
car policy and value added coverage to customers.
This website is completely an Agent specific and interacts with mainframe
at the back end layer, where all policy information is stored and
processed. Web application interacts with legacy CICS/COBOL applications to
validate and issue the policy. Once the policies are issued to customers,
agent can check / cancel / reinstate / rewrite and renew policies.
This web application is the portal for all the agents and has several sub
applications / modules to manage different functionalities like payment
processing, agency dashboard, customer view, documents retrievals etc.
Responsibilities:
> Excellent participation in Cobol Program development, modification and
Unit Testing.
> Functional Analysis / Design in CICS, Cobol, DB2, VSAM, JCL.
> This included the requirements definition, designing, programming,
testing and implementation of COBOL and ADSO programs using the IDMS
database on the IBM Z/OS mainframe environment.
> Follow-up with team lead on release projects.
> Verify the RMD databases in Lotus notes for release project documents and
Test cases.
> Print Hardcopy output through Edge Jobs.
> Scan sample documents in Image center / IVR.
> Involved in developing scripts using Java Script.
> Analyze the COBOL code for business rules to test the release code.
> Excellent knowledge and experience in working with SQL.
> Very good experience in working with DB2 using the tools SPUFI and QMF.
> Offers access to mainframe flat files, IBM IMS, VSAM, IBM DB2, and
Teradata files using Datastage MVS.
> Involved in changing the SQL Query to use index, unique, unique all etc
to get the optimal data and reduce the CPU usage.
> Successfully debug defects found and implement necessary correction using
Inter Test.
> Writing, compiling, and testing COBOL programs and JCL code.
> Involved in developing web pages using HTML.
> Designed several inquiry reports using JCL, EZYTRIEVE, QMF for various
IDMS and DB2 databases, sequential files and VSAM.
> Used CA-7 Job Scheduler to schedule, exam and support mainframe and
client/server system changes.
> Excellent knowledge and experience in working with Reports using
EASYTRIEVE.
> Hands on experience in production support during UAT.
> Designed, wrote and installed Tandem/mainframe front-end systems.
> Wrote TSCRIPT, a Tandem-based text formatter. Developed distribution and
report tracker for Tandem.
> Experienced in cross-platform development between PC and Tandem
mainframe.
> Design, code and test reporting system for remote processors. Data was
extracted from Tandem and translated for sophisticated availability
tracking system.
> Used TSO/SPF, various in-house and IBM utilities.
> Created Test cases for retrofits between Multicar Assembly Packages (AP)
and Releases.
> Attend daily status meetings and provide necessary detailed status
reports to managers.
> Project status reviews with the Project leader and the Project Manager.
> Report defects and discuss with project manager.
> Interacting with testers to resolve the application defects.
> Retrofit Cobol code between several environments.
Environment: COBOL, DB2, QMF, Endevor, SPUFI, CA7, CHANGEMAN, Blaze Rule
Engine, Tandem, JCL, CICS, JavaScript, JSP, Servlets, JDBC, HTML, XML, IBM
Web Sphere Application Server 5.2, VisualAge Generator, Windows XP, UNIX,
Clear Case LT, PL/SQL.
DSRC, Chennai, INDIA March 2004 - January
2005
Project: CAMEX(Code Analyzer, MEtrics & XREF) Tool kit developed
for IBM
Role: Mainframe Programmer
The scope of this project is to develop a Mainframe based Code Analyzer,
MEtrics, & XREF tool to help in generating metrics for a project and
provide useful cross-referencing amongst all artifacts of a project library
( Source code, Data files, JCLs, PROCs, Copy books, Control Cards, SQL
statemets)
Responsibilities:
> Involved in enhancement and documentation of a batch program to trace
Hard coded literals.
> Coded new JCLs/PROCs and/or modifying existing JCLs/PROCs.
> Used TSO/ISPF to create, store, print and delete data sets, and to submit
and examine jobs.
> Identifying the impacts of changes.
> Created design documents.
> Coded new COBOL programs and/or modifying existing COBOL programs.
> Identifying priorities in consultation with the client and changing the
schedule.
> Reviewed the existing Test Plans, Test Cases and updated the same to meet
the requirements.
> Prepared Test Data as per the test cases to avoid sudden surprises.
> Executed the test cases manually as per the test plan before test
automation.
> Used Test Script Language for WinRunner to develop test scripts for
regression test automation.
> Prepared the Deployment documents for process to be followed for test
scripts execution using WinRunner at client locations.
> Coordinated with the development team to fix the bugs identified during
the test process.
Environment: IBM z/800, z/OS, COBOL, JCL, CICS, DB2, HTML, IDMS, VSAM,
VisualAge Generator, TSO/ISPF, PL/1, CODE1, Customer/1, IMS, IBM Enterprise
COBOL for z/OS
Prognosys Technologies, Hyderabad, INDIA January2002 -
Febraury2004
Project: AFLAC
Role: Mainframe Programmer
AFLAC is a leading provider of guaranteed-renewable insurance in the United
States and Japan.
Responsibilities:
> Executed SQL statements for database verification in DB2 tables using
SPUFI and QMF
> Developed various batch jobs using JCL's and PROC's to compile, execute
and test the COBOL and Eazytrieve programs.
> Analysis of the system and making technical and functional changes
document.
> Writing new COBOL programs and modifying the existing ones.
> Writing new JCLs and modifying the existing ones.
> Creating Tables and loading data into it.
> Preparing Unit and System Test Plans and Test reports.
> Testing and documenting the test results
Environment: IBM VM/ESA, COBOL, JCL, VSAM, CICS, DB2, QMF, SPUFI
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