Jose A. Mendoza
Mesa, AZ **201
**********@*******.***
SKILLS:
. Thirteen years of total sales experience
. Six years industrial sales, and service in the Southwest region for
the mining industry for electric shovels, and blast hole drills
providing paid engineering service and parts sales; (electrical,
hydraulic, mechanical, gearing, and manufacture parts)
. Seven years technical sales: Forecasting, preparing and presenting
training seminars, develop and execute marketing strategies for new
and existing customers.
. Strong technical experience: Electrical/Mechanical Maintenance
Technician, Electronic Technician ( R/D for new product development)
. Prepare, follow up, and closed on quotes for; Capital equipment, paid
service, mechanical/electrical parts, and wear parts.
. Project management skills; forecasting, creating time lines,
coordinated project activities between all departments involved.
Maintain up to date status reports, assign/ follow up on actions
items.
. Excellent relationship skills, frequent visits to customer sites with
estimated travel of over 70%.
. Bilingual: read, write, and speak fluent Spanish, and English
. Achieve goals, and exceeded sales quotas.
. Proficient in excel, MS Word, Power Point.
PROFESSIONAL EXPERIENCE
Car Wil
Custom steel fabricators, servicing the mining industry.
Technical sales representative: New business development, establish contact
with key decision makers in the crushing/conveying and heavy equipment.
Prepare quote for liners on: Cone crushers, transfer chutes, grizzlies,
hoppers, truck bed liners, Bull dozer blades. Created profiles, and
identify market potential. Prepare, and follow up on new quotes for wear
steel, and custom steel projects.
ME Global: 2009 to 2010
Manufactures mill, wear parts and crusher liners for the mining industry.
Sales Engineer
Coordinate the drawings for the castings with foundry, design department,
and customer assuring all deliveries and engineering requirements meet
customer satisfaction.
. Direct sales of consumable wear parts to the mining industry. Meet
with the mill superintendent, process engineers, maintenance
planners, and purchasing agents.
. Provide customers with engineering service in the redesign of
existing castings to improve quality and reduce grinding costs.
. Plan and coordinate field service trials and follow-up the results
to develop future sales potential.
. Maintained a regular visit schedule with all customers through the
SW region, traveling over 60% overnight travel.
. Establish sales forecast and secure sales orders according to
goals.
Initiated and developed a series of reports and follow-up procedures,
which resulted in a pro active practice, reducing down time. Calling on
mill operation personal; Planners, maintenance personal, buyers, and top
level management.
Bucyrus, Phoenix, AZ 2004 to 2009
A leading manufacturer of Blast hole drills, Electric shovels, draglines,
and parts used in the mining industry.
Account Manager
Developed and executed sales plans to align with corporate goal to regain
lost aftermarket parts business. Educated customers and presented
technical data to retain, and secure lost business. Territory included
Mexico, New Mexico, Arizona, Utah, and Nevada. Traveling over 80%
. Coordinate sale goals with other departments prepare and executed
strategic plans developing new business and overcoming the
competition.
. Visit customer site on a regular basis supporting the customer
base for aftermarket service and parts sales. Prepared and follow
up on quotes, open invoices, met with planners to review deliveries
and assisted with maintenance forecasting. Securing PO's to meet
region target goals.
. Increased sales and profit margins for the southwest territory,
from 3 million to 14 million in annual sales.
. Liaison between manufacturing and customer. Follow with
manufacturing, and assure delivery schedules were in line with
customer requirements.
. Managed long term projects, was the liaison between manufacturing,
and customer. Created time lines, and communicated with all parties
on what was required to get the job done on time.
. Initiated and developed a series of reports and follow-up
procedures, which resulted in a significantly reduction in incoming
complaints, and increasing customer satisfaction.
. Maintained a regular visit schedule with all customers through the
SW region, traveling up to 80% overnight travel.
Tanaka Systems, Phoenix, AZ 2002 to 2004
A supplier of CMP pads, diamond blades, diamond grinding wheels.
Sales Representative
Sales of products for the manufacturing of semiconductors provide technical
support and training seminars to customer base. Prepared and follow up on
quote.
. Worked with process engineers in the implementation of company
products on the manufacturing process.
. New business development through trade shows and cold calling.
Disco Hi Tec America, Inc. 1998 to
2002
A leading manufacturer of precision saws and back grinders for the
semiconductor industry.
Sales Engineer
Provided technical support, and conducted product training
seminars for electrical engineers.
Prepared and followed bids for equipment and consumables. Client
base consisted of: Atmen, Motorola, Intel, Microsemi, Microchip,
On semiconductor.
. Developed new accounts in the telecommunication, and micro-
controllers markets by attending trade shows, cold calling
and providing product seminars.
. Created and initiated strategic plans securing lost
business totaling $3.3 million in annual sales, over a two-
year period.
. Assisted customer with managing their consumables, assuring
that deliveries met target delivery dates and eliminating
thousands of dollars in waste on time sensitive products.
. Assisted process/electrical engineers in key accounts with
process development.
. Prepared forecast totaling $3.5 M. territory was SW/central
region, Mexico and Costa Rica.
METERMASTER 1997
to 1998
Distributor, of all purpose electronic/electrical metering
equipment (Fluke, Tektronix, etc)
Inside Sales Representative
Prepared negotiated, and closed on bids with customers in the
California, Mexico, Texas and Arizona region.
Beswitch
1996 to 1997
A distributor or electro mechanical component, switches, terminal
DIN type components, relays.
Outside Sales Representative Responsible for development of new
business in the Phoenix area thought cold calling and follow up on
incoming leads. Called on engineering, manufacturing facilities
worked with engineers with the design-in process of company
products.
UNITED STATES AIR FORCE (E-4)
Boiler Room Mechanic: Trained on electrical and mechanical
principles, performed repairs in boilers room. Three years
servicing and maintaining industrial equipment.
EDUCATION
AAS, Electronic Technology,
DeVry Institute of Technology