Tracey Kathleen Davis
Avondale, Arizona 85392
pallas3@yah
oo.com
______________________________________________________________________
________________________
Professional Summary
Thirteen years of diverse experience in the IT field, including
PM, BSA, full SDLC, writing, marketing, e-learning, interactive,
cross team, website design and infrastructure.
. Over seven years project management experience with PMP
certification.
Over six years business analysis and technical documentation
experience.
. Managed budgets near $2M dollars & large, often offshore teams of
up to 30 people.
Other skills include instructional design, social media, PMO,
development, QA etc.
Respected for ownership, integrity, leadership, creativity,
initiative & resourcefulness.
Technical Summary
. Analysis: Requirements, functional, conceptual, project
timelines/schedules and more
. Management: Project, application, elearning,
interactive/web, client, governance & compliance
. Methodologies: MS Framework, Six Sigma, Scrum, Agile RUP,
Waterfall, ITIL, full SDLC.
. Fields of experience: Web, Interactive, Infrastructure,
Financial and banking, communication Software/Hardware, e-
Learning, marketing / advertising, design, and utility
sectors.
. Types of development: SDLC, web & mobile, redesign, SEO,
.NET, UML hardware, software, infrastructure, ASP,
evaluation/validation, QA, Java/J2EE, MySQL, JA, RAD and
JDE ERP, data warehousing, social networking, database
design, migration, implementation & more.
. Types of documentation: Full documentation from
requirements to user manuals.
. Types of technology arenas: Data Conversion, interactive,
full development, infrastructure, midrange, hardware,
migration, web, DR, loss mitigation, governance, security &
healthcare.
. Software: MySQL, Active Directory, MS Project/Server,
Sharepoint, Oracle PeopleSoft, Access, Clarity, Planview,
Sitecore, WebSphere/WebLogic, Adobe CS, Visio, Office,
Maximo etc
. Types of Project Management: Infrastructure, Database, Web,
Software/Hardware, DR, BI Marketing, vendor relations and
many others. Very competent in all areas of PM
requirements.
Professional Experience
WebPT Phoenix, AZ Feburary 2011 -
Present
Development Project Manager
WebPT is a electronic medical record (EMR) and billing company. I
worked as the senior development project manager in a ten person
development team.
. Directed development in PHP/Zend framework.
. Oversaw compliance with HIPPAA and HL7.
. Oversaw hardware improvement projects (database, NAS,
independent environments)
. Worked in fast paced SCRUM/Agile environment with iterations of
2-4 weeks.
. Oversaw improvements to QA process including implementation of
testing tools.
AMERICAN EXPRESS Phoenix, AZ July 2010 - January
2011
BSA/PM (contract)
Worked as part of the Business Intelligence - Data Governance Office
for Merchant Cards.
. Oversaw development of business processses for Data Goverance
. Developed BI roadmap for enhancing small business card usage
. Laision with Data warehouse teams for consistent process
improvements
. Experience with Maximo, Sharepoint and Clarity.
. Coordinated with IBM for .NET and Java enchancements to BI
tools.
UNIVERSAL TECHNICAL INSTITUTE Phoenix, AZ March 2010 - May
2010
PROJECT MANAGER (contract)
UTI is a technical automotive college. I was involved in a rapid
final effort to do a validation of $10M development courseware
project for data analysis, use case and technical testing.
. Oversaw the BI process for courseware data
. Participated in LMS (Meridian) development integration
. Worked in Agile (scrum) methodology for courseware
validation/improvements.
TDK CONSULTING Phoenix, AZ Feb 2005 -
Present
TDK Designs is my freelance consultancy company.
. Provided technical, marketing, website design and PM
consultation
. Contracted to design mobile applications for droid, blackberry
and iphone
. Social media, article repurposing, SEO and communication
consultant.
CISCO LEARNING INSTITUTE / UNICON Phoenix, AZ Feb 2009 - Nov
2009
SENIOR INTERACTIVE PROJECT MANAGER
Cisco Learning Institute was a 501c3 non-profit e-education company.
It provided web based Interactive training. The company was closed in
November 2009.
. Oversaw development of kiwii.org & ciscolearnig.org - PHP, java, .NET & flash
. Oversaw $1M lifecycle project development from initiation to
release, including change management, database, infrastructure,
SEO, domains and testing
. Technical manager of 12 person development team using Agile
methodology
. Communication manager for Facebook, Twitter, Blogging and
Newsletter
. Oversaw initial design of mobile applications in Android SDK,
Apple SDK and java
. Created project plans, led meetings, communicated with senior
staff & vendors
. Provided direction on open source curriculum design,
wireframes, analysis etc
. Participated in translation projects and liaisoned with
translators to translate Cisco training courses into to various
languages.
AMERICAN EXPRESS Phoenix, AZ May 2007 - Aug 2008
BSA/PROJECT MANAGER - INFRASTRUCTURE (contract)
Worked, on contract, as part of the mid-range infrastructure and
development team on various projects from Reference Architecture,
call center and data connectivity, remediation, compliance and
Network Security.
. Coordinator of large scale, multi-departmental projects of up
to $1M, using ITIL and Planview. Projects were virtual/off
shore, with complex scheduling.
. Coordinated the implementation of SharePoint and messaging
tools
. Coordinated database design for Tier1 apps using Excel and
MySQL
. Coordinated AET involvement in LDAP migration on Unix database
servers
. Managed sections of the IPC Remediation project and dual-homing
requirements
. Managed development of java based website
. Coordinated involvement in increased network security for India
call center ops
ARIZONA PUBLIC SERVICE Phoenix, AZ Jan 2007 - May 2007
SENIOR COMMUNICATIONS (contract)
Worked, on contract, on the companywide communications for the
implementation of the Oracle PeopleSoft/JDE conversion.
. Oversaw development of technical user guides of .NET web-based
application
. Coordinated communication and training between departments
. Organized and lead training on new implementations and
customizations
. Organized and lead meetings, tracking changes and issues
. Met and exceeded tight six month deadline, presenting
deliverables early
SABBATICAL Dec 2005 - Jan 2007
I took a year off to work on a novel that was published in 2007
(under pen name).
HYPERCOM Corporation Phoenix, AZ October 2004 - Dec
2005
PROJECT MANAGER - DEVELOPMENT
Worked as a project manager in their $2 Million dollar Multi-Lane
development project.
. Managed resources in mid-sized, worldwide development team
. Tracked development of new $1.5M java web-based ecommerce
applications
. Implemented requirements for payment card industry compliance
. Performed statistical and reliability analysis
KNOWLEDGENET INC. Phoenix, AZ November 2003
-- Sept, 2004
SENIOR WEB PROJECT MANAGER (contract)
Worked, with the marketing department, on development
projects for clients including EMC, Cisco, Microsoft,
government orgs and others.
. Was part of the team developing in java and .NET
frameworks
. Prepared a multitude of curriculum development projects
for IT groups including HIPAA, Medicare, US Government
compliance and various other technology issues
. Assisted in website re-design for mobile/PDA e-education
class downloads/releases
BLACKBOARD INC. Phoenix, AZ December 2000
- October 2003
PROJECT MANAGER - DOCUMENTATION
Blackboard Inc. is a leading eEducation company. The
Phoenix division provided hardware and UNIX software systems
which powered security, POS, and ID solutions
. Managed fifteen person documentation and QA testing teams
. Lead development process for 'home grown' documentation
mangement system
. Lead customer focus groups and training at annual users
conference
. Participated in integration of Blackboard LMS with UNIX
hardware systems.
Spherion Consulting Scottsdale, AZ Jan, 2000 -
December, 2000
BA/ PROJECT MANAGER CONSULTANT
Listed below are contracts I completed with Spherion.
Intel Chandler, AZ
Project Manager / Intranet & Web
. Worked as part of an internal company/intranet team that
offered infrastructure solutions
. Was responsible for research and recommendations for new
products and services
. Project Manager for world-wide team on $2M ecommerce and
electronic storage solutions
MCI WorldCom, Inc. Phoenix, AZ
Business Analyst
. Documented requirements, procedures and policies for UML
development phases
. Liaisoned between senior management, end users and
development teams
. Worked with several departments on test plans, documentation and
website development
Education:
May, 1995 Arizona State University Tempe, AZ
B.A. History & English - Emphasis in 19th century literature
and history
3.5 / 4.0 G.P.A. in major
Internship with Arizona Historical Foundation, Dr. E. Cooper,
1994