JENNIFER MEISTER
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SUMMARY
Retail & Wholesale Supply Chains Retail Marketing/Merchandising
Brand Strategy, Development & Execution Project Management
Visual Merchandising POS Development
PROFESSIONAL EXPERIENCE
Merchandising and Marketing Consultant
MeisterWorks, Portsmouth, NH 2009-present
. Developed and implemented comprehensive merchandising and marketing
strategies for a variety of retail and wholesale environments and non-
profit organizations.
. Analyzed sales and created detailed merchandising mix and prototype
floor plans for major outdoor retailer's expansion into Chinese
market.
. Created and implemented layout, plans and in-store brand collateral
for catalog/internet company's initial flagship store. Led new store
opening process resulting in successful, on-time store opening.
Initial sales succeeded forecasts. Trained store and buying staff
with in-store merchandising techniques. Developed yearly merchandising
calendar to coordinate with marketing plans and seasonal sales.
. Led development of program expansion for non-profit to better serve
existing clientele resulting in 3-fold increase in program
participation.
Recitation Instructor
University of New Hampshire, Durham, NH 2010
Taught Introduction to Business course at Whittemore School of Business.
Presented lecture on merchandising for marketing segment.
Director of New Store Design and Openings
City Sports, Wilmington, MA 2004-2009
. Promoted to direct design and opening of aggressive new store opening
schedule.
. Spearheaded design and opening of new stores, fixture roll-outs and
major renovation within budgetary requirements.
. Increased productivity significantly by designing and directing new
opening process, decreasing opening time from over a week to a maximum
of 4 days.
. Managed 45+ person company-wide office relocation from inception to
successful completion. Collaborated with designer and architect to
create modular and cost-effective work space resulting in increased
productivity and inter-team communications.
Brand Manager
. Founded department to establish comprehensive in-store brand
consistency and customer experience.
. Established in-store merchandising strategies and communication
vehicles. Developed company-wide standards for in-store merchandising
standards, POS programs, signage and customer information collateral.
. Led development of implementation of CS brand, including logo
development and trademark process.
. Created yearly Merchandising and Marketing Calendar.
Marketing and Visual Merchandising Director
KitchenEtc, Exeter, NH 2004
. Recruited by Board of Directors to develop and lead a revised
marketing and merchandising strategy for company-wide turnaround.
. Piloted strategic redesign of marketing focus from insert to direct
mail campaign based upon sales analysis, including traffic and average
ticket, of promotional activity.
. Initiated sales sq.ft. analysis of key categories to refocus store
layout and spatial relationships leading to increased same store
sales.
. Media spokesperson for company.
Merchandising and Marketing Consultant
MeisterWorks, Portsmouth, NH 2000-2004
. Developed and implemented comprehensive marketing and merchandising
strategies for a variety of retail and wholesale environments and non-
profit organizations.
. erehwon mountain outfitter: As interim marketing director,
collaborated with Board of Directors and CEO to establish brand
strategy through introduction of consistent mail campaign resulting in
significant increase in redemption rates. Established and oversaw
grass-roots marketing execution for new category introduction
resulting in increased awareness and significant first-year sell-
through.
. Billings Farm Museum: Led established non-profit museum through total
shop revitalization from defining mission to product assortment, store
and fixture design resulting in 30% sales increases.
. Woolrich: Created sq.ft. plan-a-gram selling approach for company's
concept shop store program resulting in roll-out at company annual
meeting.
. Sharon Arts Center: As interim director, directed revitalization of
Sharon Arts Center shop and gallery. Created lifestyle merchandising
approach resulting in double-digit holiday sales increases.
Marketing Director
New England Classic, Portland, ME 1999-2000
. Full responsibility for all marketing strategies, programs and
communications for home interior product line.
. Created and orchestrated successful introduction of new product line
launch including all image shots, POS and collateral.
. Managed 3rd party advertising agency, PR and photographer
relationships. Staged product shots (still in use).
. Revamped trade show booth reflecting updated product line and
strategy.
. Managed website contact ensuring focus meshed with revised
initiatives.
Director of Visual Merchandising and Design
Eastern Mountain Sports, Peterborough, NH 1987-1998
. Founded department with full responsibility for total store design and
visual presentation for 75+ store specialty outdoor retailer. During
tenure, number of stores and sales tripled.
. Established and directed maintenance of presentation standards for
chain by taking group of under-performing camping stores to a niche
leader.
. Initiated and orchestrated production of chain-wide communications to
both train associates in standards and dispense key merchandising
initiatives.
. Developed multi-media in-store clinics and seminars to dramatically
increase store standards.
. Collaborated with GM and buyers to develop fixture capacity and plan-a-
gram programs to significantly increase turn and sales sq. ft.
. Orchestrated joint effort of marketing position strategies creating
memorable and lucrative seasonal stories and themes.
. Designed more than 70 new store and renovations; orchestrated new
store prototype project resulting in more customer-friendly shopping
environment.
. Developed ROI model for fixture roll-outs.
. Initiated and implemented sales analysis tests resulting in more
effective use of limited floor space.
EDUCATION
MBA The Whittemore School of Business and Economics, University of New
Hampshire, Durham, NH
BS Penn State University, State College, PA
ADDITIONAL EXPERIENCES AND AFFILIATIONS
Board Member and Chair of Programs Committee-Women's Business Center,
Portsmouth, NH
Facilitator and Steering Committee Member-Portsmouth Listens, Portsmouth,
NH
Co-chair of Market Square Day event, 2008-UNH Seacoast Alumni Chapter
Volunteer-Celia Thaxter's Garden and the Shoals Marine Lab, Appledore
Island, ME
Volunteer-Pease Greeters, Portsmouth, NH
Newsletter Committee Member-Leadership Seacoast
Volunteer-The Music Hall, Portsmouth, NH
Leadership Seacoast, Class of 2010[pic]