Professional Profile
. A highly motivated individual oriented to a fast-paced working
environment with over 20 years experience in customer
service/relations. Excellent interpersonal skills and speaking
ability with a gift for training, inspiring and motivating others.
Proven skills in creating and implementing effective
negotiations/contracts, communication with various types of
individuals, situations and problem solving. Multi-faceted with a
broad experience in all facets of professional office decorum, modern
office technology and communication skills. Assisting senior
management and corporate meet strategic business objectives and
deadlines. 7 years financial institution experience.
Confidentiality of utmost importance. Notary Public for the state of
Florida.
Work Experience
11/01/05 - 03/18/11: Administrative Assistant, Wheeled Coach Industries
Inc. Winter Park, FL
. Overall office administration responsibility
. Administrative Assistant to all executive management
. Created and maintained databases to store corporate data in Excel
program.
. Schedule meetings, book appointments, coordinate calendars, travel
arrangements, plan/manage logistics for events
. Worked primarily with all upper level management, corporate and
company owners
. Independent tracking of company documents such as check request, sales
office rental payments, purchase orders
. Coordinated usage/records of all company computers, laptops and cell
phones
. Maintained all company licenses - local, state and federal levels
. Conducted research for special projects for senior management using
the Internet.
. Interfaced with professional staff, sales team, vendors, dealers and
upper management
. Successfully assisted corporate office with foreign corporation
licensing for all four corporate owned companies in all fifty states
2001 - 2005: Client Support Representative/Operations
Specialist/Administrative Assistant, EnableSoft, Inc., Orlando, FL
. Organize office, filing and document control
. Pulled together all information necessary for a software release sent
to clients
. Played the central role in producing documentation for software
manuals
. Demonstrated a desire to learn new things and master every task
. Learned basic Visual Basic program to better understand company
development process
. Moved into new positions within the company acquiring new skills and
responsibilities
. Remained the 'office guru' training newer or temporary employees
2000 - 2001: Senior Executive Administrative Assistant, The Eva Mae Hurst
Company, Inc., Orlando, FL,
. Executive Administrative Assistant to all executive staff members.
. Responsible for all written communication including letters, contracts
and other documentation that were created for all 5 smaller companies.
. Created and maintained databases to store corporate data in Excel
program.
. Facilitated arrangements for special functions and business meetings
for internal and external purposes.
. Conducted research for special projects for senior management using
the Internet.
. Maintained office supply inventory and reorder as necessary,
maintaining relations with all major vendors.
. Recorded, transcribed and maintained files meetings for all 5 smaller
companies and parent company.
Education
. Nine Financial institution courses (available upon request)
. Bookkeeping I and Revised Bookkeeping I (Brevard Community College)
. Various computer courses (available upon request) through Brevard
Community College and Winter Park Tech Institute.
. Various seminars/conferences related to Executive
Secretary/Administrative Assistants
References
. Available upon request