Customer Service Quality Assurance
Resume:
Cordie Lee Davis
Newport News, VA 23605
***********@**********.***
Objective
• Challenging accounting position that requires an analytical thinker who possesses great interpersonal skills and a strong work ethic, and that
offers a diverse workplace environment as well as advancement opportunities.
Education
BSBA – Accounting Christopher Newport University May 2011 Newport News, VA Aug 2007-Present
• GPA 3.17
• 150 hours on June 1, 2011
• Advanced Accounting Classes- International Financial Reporting Standards (IFRS)
• Accounting Club Member
Accounting Experience
NASA- Langley LARSS Intern Hampton, VA Jan. ’11- Apr. ‘11
Worked in OCFO- Financial Management team
Researched federal appropriated funds
Analyzed current NASA audit reports
Created an effective way to track late payments by generating a trend analysis for Accounts Payable, domestic travel, and foreign travel interest
payments.
NASA- Langley LARSS Intern Hampton, VA Sep. ‘10-Dec. ‘10
Worked in Office of Chief Financial Officer (OCFO)
Member of the internal controls/quality assurance team
Established key controls
Created test plans to ensure all key controls were efficient throughout a variety of departments
Researched rules and regulations of the OMB Circular- Appendix A (government- SOX equivalent)
Produced risk control matrix’s for budget formulation per OMB Circular
CNU Foundations Administrative Intern Newport News, VA Jan. ‘10- May ‘10
Generated spreadsheets for tenant rental payments and retail client payments, which served as a template for all other employees after me
Managed rental spreadsheets and rental payments
Analyzed financial statements of clients that seemed to be having issues, and reported my conclusions to my manager
Gateway Builders, LLC. Administrative/ Real Estate Assistant Horntown, VA Sep.’05-Aug. ‘09
Researched target markets of prospective buyers in order to focus in on the most prominent group of prospective buyers, and after the research,
was able to develop an efficient marketing/advertising strategy that included numerous advertisements and brochures materials for prospective
clients
Managed all independent contractor timesheets and contracts
Opened all mail, allocated invoices to proper accounts, and entered into Quick Books
Created and administered prospective buyers spreadsheets
Convened with prospective buyers and sold real estate that totaled profits of approximately $1 million dollars
Other Experience
Financed college by working throughout my 4 years in school as well as over the summer
Ruby Tuesday Waitress Pocomoke, MD Jun. ’08- Aug. ’10
Required strong customer service and communication skills
Comfort Suites Housekeeper Chincoteague, VA May ’10- Aug. ‘10
Personal Strengths
Possess effective speaking and listening skills/communication & interpersonal skills
The ability to pay close attention to detail
Work well with others as part of a team
Quick learner and self-motivated
Organized
Contact this candidate