Accounts Payable Customer Service

JACY D. SMITH

** ******** ****** 240-***-****

Upper Marlboro, MD 20774 **********@*******.***

PROFESSIONAL SUMMARY

Offering over 14 years of accounts payable experience for private industry. Successfully managed the

timely payments of an operating and capital expenditure budget in excess $200 million. Exceptional

customer service and interpersonal skills. Adaptive to new technology and business processes.

Committed to ongoing improvement in work processes. Skilled in MS Office, MS Works, QuickBooks,

MIS, MAS90, Lawson, StarBuilder, GEAC, SGA, Sage ACCPAC, EDI Systems.

AREAS OF EXPERTISE

• Employee Relations - employee engagement and empowerment; address workplace challenges

and problems.

• Organizational Management - process re-engineering by examining workflow.

• Establish Priorities- determine what is most important based on the goal.

• Problem Solving - recognize process improvement opportunities and formulate solutions.

• Reporting and Analysis - rank the spending items to determine cash disbursement needs;

conduct trend analysis to more accurately reflect needs to assist with a better cash flow

forecast.

• Reconciliation techniques - audit transactions to ensure quality control.

PROFESSIONAL ACCOMPLISHMENTS

Community Connections August 2010 - Present

KForce (Temporary Staffing Agency)

Accounting Assistant

• Prepare, maintain and review of financial and related records, and/or timely research, data entry

and reconciliation; extensively worked with Excel spreadsheets.

• Process accounts payable/receivable transactions, dues, and payments .

• Assist Accounting Supervisor with reports and general clerical duties; provide support to

Accounting Management team during external audits.

YMCA of Metropolitan Washington DC April 2010 – June 2010

Accounting Now (Temporary Staffing Agency)

Accounts Payable Coordinator

Resolved backlogged work, organized records, researched and solved billing problems.

2

Demonstrated the ability to fill in on demand, promptly grasping new systems, processes and

3

workflows.

NATELCO Corporation April 2006 – July 2009

Senior Accounts Payable Specialist

• Composed effective accounting and ad-hoc reports summarizing A/P data for project managers

and senior level management.

• Facilitated “satisfactory” internal and external audits as a result of sound recordkeeping and

thorough documentation.

• Implemented processes that improved recordkeeping/controls that reversed a history of

missed payment deadlines, lost invoices and lack of proper authorization of expenditures.

Radio One Incorporated February 2004 – February 2006

Accounts Payable Supervisor

• Maintained a 90% Account’s Payable aging of the disbursement of checks submitted for 22

national markets.

• Improved the company’s spending projections by developing a monthly “Recurring

Expenditure Schedule” for Department Heads to plan expenditure budgets for goods and

services for 66 radio stations.

• Provided high quality services in timely manner with the propensity to assign the right people

to the right task.

• Successfully recruited, trained, and managed new employees and encouraged a participative

approach to work.

United Therapeutics Corporation February 2001 – October 2003

Accounts Payable Manager

• Established a reconciliation process to more efficiently resolve outstanding balances; billing

discrepancies and account credit hold issues.

• Participated on special projects to develop strategies and set standards to address areas of

concern.

• Restructured the closing process for better financial control, which ensured compliance for IRS

reporting of annual 1099 forms.

Renaissance Hotel Washington DC April 1996 – February 2001

Accounts Payable Coordinator

• Created a “Monthly Expenditure Checklist” that was instrumental in the hotel’s ability to fully

identify and journalize expense accruals for the monthly period to ensure accurate recognition

of expenses to include prepaid account allocations.

• Worked with the Purchasing Department to devise a three way matching system for invoice

processing.

• Maintained high performance through 3 system conversions over a ten-year period.

EDUCATION

Thomas Nelson Community College, Hampton, Virginia

Associate of Science – Business Management - Hotel/Restaurant Management

TECHNICAL SUMMARY

MS Office (Word, Excel), GEAC, Lawson, MAS90, QuickBooks, StarBuilder, SGA, Sage ACCPAC,

EDI Systems

PROFESSIONAL AFFILIATIONS

Member, NAB (National Association of Bookkeepers) August 2009 to present

AWARDS AND RECOGNITIONS

Employee of the Month April 1999

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