Administrative Assistant Customer Service
Resume:
Leticia Cuellar
*** ******** *** *** ****, CA ***27 408-***-****
**********@*****.***
Objective
To obtain a long-term position where I can broaden my years of
administrative experience with a challenging and successful
company.
SUMMARY OF QUALIFICATIONS:
~ Work well both independently and as a team player
~ Strong interpersonal skills and customer service orientation
~ Creative, flexible and resourceful
~ Good judgment and a professional demeanor
~ Committed to professional excellence
~ Strong communication skills
Experience 03/09/09 – 3/02/11 R.E. Garcia Construction, San Jose, CA
Clerical/Administrative
Provide administrative duties
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Ordering supplies for projects
•
Setting up filing systems
•
Maintain calendar, set up appointments
•
Handling incoming calls.
•
Shipping Cal-overnight, Fed-Ex, UPS Drawings
•
03/18/08 – 02/26/09 DEVCON CONSTRUCTION, Milpitas, CA.
Administrative Assistant/Design and Architecture Department
Processed Design Contracts, Proposals and Purchase
•
Orders.
Processed Punch list walk through documentation.
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Processed Letters of Transmittals for shipping jobsite
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drawings.
Assist with updating reference library and sample room
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Mail – Daily Distribution
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Calendar Keeping and Roll Call
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Coordinate scheduled meetings confirm meeting attendees.
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Processed
•
05/18/07 – 3/18/08 DEVCON CONSTRUCTION, Milpitas, CA.
Receptionist /Administrative Assistant
Handling incoming calls.
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Greeted and assisted clients and customers
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Distributing Work orders, Contracts, Submittals.
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Assisted with large Construction projects
•
Distributed and processed incoming and outgoing mail
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Shipping Cal-overnight, Fed-Ex, UPS Drawings.
•
Experience
03/13/07 VERITAS Software/Symantec Corp. Mt. View, CA.
Training Coordinator / Tuition Reimbursement Processor
Training Logistics Coordination.
•
APJ Training Coordinator (Korea, Beijing, Singapore,
•
Hong Kong).
New Hire Orientation Support
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Share Drives/Large Systems Implementations
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LPG Operations processes and Documentation
•
Processed Tuition Applications /Reimbursements for
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approvals upon completion of courses submitted.
2/01-6/02 VERITAS Software Mt. View, CA.
Associate Media Specialist
Provided strategic development and delivery of web casting
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through Place ware
Resolved and troubleshooted camera/audio problems while
•
videotaping
Maintained dubbing log with all incoming media requests
•
7/99 -2/01 VERITAS Software Mt. View, CA
Associate Administrative Assistant/Training Coordinator
Provided administrative support with correspondences,
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meetings, scheduling, and travel
Handled all research projects and processed all paperwork
•
Supported all departments in various administrative tasks
•
and special projects
Scheduled and arranged videoconferencing and conference
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calls worldwide
Coordinated department activities and events such as
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banquets, Christmas party, monthly staff meetings, and
employee outings
Coordinated New Hire Workshop
•
Coordinated Web Based Intranet registrations and requests
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(VERITAS Education Systems)
4/98 -7/99 VERITAS Software Mt. View, CA
Lead Receptionist
Greeted and assisted clients and customers
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Trained and supervised new employees
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Assisted Facility Manager with office supplies
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Answered multi line telephone system
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Scheduled meetings through PCXWARE
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Assisted with large construction projects
•
Distributed and processed incoming and outgoing mail
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4/89 -1/98 FMC United Defense LP, Corporate Technology
Center Santa Clara, CA
Administrative Assistant - Engineering Department
Worked directly with PhotoShop and archived drawings
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and pictures on CD- Rom
Maintained Purchase Orders, consulting agreements and
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invoice records
Coordinated travel arrangements as needed for multiple
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Engineering Departments
Maintained data entry and data output of operation and
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maintenance manual
Education
James Lick High School, San Jose, CA
.
Computer Skills
Knowledge of IBM, Macintosh, Windows 2000
Proficient in Microsoft (Word, Excel and Outlook)
References
Available upon request
Contact this candidate