Manager Customer Service
Resume:
Julianne Stone
Winston Salem, NC 27104
828-***-**** CELL/ HOME
************@*****.***
Office Manager/ CPhT
Objective:
To learn & develop new skills, express my strengths and contribute to a growing
Company. Become a high achieving employee with my company to help it and myself grow and
prosper!
Work History
Pharmacy Technician
Med Solutions Compounding Pharmacy (Manager: Hytham Mouna) 4/09 Present
• Office Manager/ CPhT
Compound prescriptions
•
Abvoe average math skills
•
Multi tasking & ability to organize tasks appropriately
•
Participate in Drug Studies
•
IV Preparations (aseptic technique)
•
Sterile & non sterile preparations
•
Knowledge of drug compounding techniques
•
Make deliveries
•
Speak with physicians & nurses
•
Patient care
•
Computer skills (Compound Assist Software, Word, Excel, ect.)
•
Helped build website
•
Quickbooks
•
Marketing
•
Payroll
•
Accounting/ Accounts Receivable
•
Order Supplies ( office & pharmacy)
•
Medical Terminology
•
Overall, I do any/everything that is involved with running a small business. I am not limited
•
to just 1 genere of my job, I work in the pharmacy & do ALL office/paperwork. It’s a lot but I
enjoy the responsibility.
Wake Forest University Baptist Medical Center (Manager: Nate Peaty) 7/07 3/08
• fill prescriptions for outpatient pharmacy
• prepare IV’s for patients/ nurses
• computer skills
• In stock inventory
• hospital rounds
• insurance policy knowledge
• run cash register
• medical terminology
Frye Regional Medical Center (Manager: Lynn Zeiger) 9/06 7/ 07
• fill prescriptions for in hospital patients
• prepare IV’s for patients/ nurses
• computer skills
• In stock inventory
• hospital rounds
• knowledge/ use of pyxis machine’s
• medical terminology
Target Pharmacy (Manager: Karen Cody) 7/05 9/06
• fill prescriptions
• computer skills
• insurance claims
• In stock inventory
• Inventory paper work
• run cash registers
• customer service
CVS Pharmacy (Manager: Jeff Moser ) 2/03 7/03
• computer skills
• filled prescriptions
• ran cash register and counted down drawers
• customer services
• In stock inventory
CVS Pharmacy (Manager: Joe Walden ) 10/00 2/02
Lead Pharmacy Technician
• computer skills
• insurance claims
• filled prescriptions
• In stock inventory and paper work inventory ( ALL major inventory)
• ran cash register and counted down drawers
• customer services
Customer Service Representative
Charter Communications temp job through Manpower( Manager :Tina Tindall) 11/04 12/04 &
2/05 5/05
• set up cable
• took payments
• set up appointments for cable/modem installation
• knowledge of CSG program
Secretary/Receptionist
England Bros Platinum Performance (Manager: Kelvin England) 5/04 8/04
• Worked with Word and Excel
• Payroll
• Inventory
• customer service and appointments
• took care of all incoming and outgoing information on the business
Getrag Gears
Worked as student (Manager: Janet Yount) 4/02 7/02
• conducted interviews with current employees and created training lists of what new
employees should follow/learn
• clerical skills ( sent faxes, ran copies, sent out messages )
• Computer skills (Microsoft Word, Spreadsheet, ect.)
• secretarial skills ( worked main phone and switchboard)
• sent out mail
• organized and delivered incoming mail
Activities
• Playng with/taking care of 2 energetic dogs
• Exercising
• Singing
• Anything fun and out doors
Education
• Hiram High School Graduated with Honors in 2001, received full scholarship and book
allowance to State University Of West Georgia
• completed three semesters at Catawba Valley Community College before transferring to
Charlotte
• attended University of North Carolina at Charlotte for two semesters
Other Skills
Certified Pharmacy Technician
•
• basic computer skills, can work Windows XP, Microsoft, Excel and spreadsheet
• Quickbooks
• GREAT multi tasker
• Fast learner
• Take a very hands on approach to my job
• Payroll
• public speaking experience
• child care experience
• Great with animals
Interests
Learning & becoming the BEST at my job and every other activity I am involved in.
•
Travel around the world
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Learn to speak Italian and French
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Become more involved in non profit charities
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References
Additional information to be given upon request
Contact this candidate