Administrative Assistant Medical Billing
Resume:
Robin Kern
**** *. ********* ***** ******, AZ ***43
520-***-**** (Home) 520-***-**** (Cell) **********@*.***
Medical Billing & Coding Professional
National Certified Professional Coder (CPC) – American Academy of Professional Coders
Highly accomplished business professional with twenty years of progressively responsible experience in diverse
settings. Well prepared for a career as a medical and coding specialist.
Advanced customer service skills.
Quick learner - able to effectively establish priorities and rapidly adapt to changing needs.
Exceptionally well organized and highly motivated with great attention to detail.
Skilled in supervising efficient, well-run departments.
Recognized for interpersonal skills. Positive professional attitude; diplomatic and tactful with customers
and colleagues.
Analytical and versatile; able to maintain calm demeanor in stressful situations.
Exceptional communication skills – oral and written. Skilled at report writing.
Career Skills and Knowledge
Medical Billing and Coding CPT, ICD9-CM, HCPCS Level II Medical Records HIPAA Laws
Evaluation and Management Correct use of Modifiers Data entry Electronically Filing
Medical Front Office Patient Scheduling A/R, A/P Collects
Employment Narrative
Dr Roy R Gettel, 2010 - Present
Orthopedic Surgeon
Front Office Manager – Medical Billing Coding
Customer Relations, Office Manager, scheduling patients, verifying insurance, authorizations, processing
referrals, confirming appointments, checking patients in and out including BP, Weight, collecting co-pay billing
and coding, accounts receivable, collections posting payments, medical records, scheduling MRIs, CTs Lytec
Computer Systems
• Mastered Lytec Computer Systems/Electronic Claims
CEMEX, (formerly Rinker Materials), Tucson, AZ 2005 – 2008
Producer of cement, ready-mix concrete, aggregates, and building products.
Dispatcher/Ticket Prep
Prepared delivery tickets, dispatched sand and gravel trucks, and operated scale house. Processed invoices, credit
returns, reconciled cash records, and processed bank security procedures on daily basis. Processed monthly and
annual accounting reports. Scheduled interviews with new employees and prepared orientation paperwork.
Provided orientation for new employees and maintained personnel records for human resources department.
Handled customer relations and sales. Performed large quantity of data entry – processing orders, scheduling, and
confirming orders with customers, processing invoices and dispatching delivery vehicles.
Accomplishments:
Mastered SAP Accounting, Command, and AS400 computer programs.
ATW AVIATION, INC., Marana, AZ 2003 – 2005
Aircraft service and restoration company.
Administrative Assistant
Accountable for customer relations, processing invoices, purchasing, shipping and receiving, warranty claims.
Prepared daily, monthly, and annual accounting reports.
Accomplishments:
Initiated and organized a positive and efficient office system.
Developed system for maintaining accurate customer and financial transaction records, A/P, A/R, general
ledger, invoices, shipping and receiving, warranty claims, and purchasing.
Robin Kern Page two
TUCSON AEROSERVICE CENTER, Marana, AZ 1989 – 2003
Full service Fixed Base Operator.
Administrative Assistant
Employment Narrative (Tucson Aeroservice Center):
Managed customer relations and handled sales. Processed invoices, A/P, A/R, general ledger, batch fuel orders,
aircraft communications, and hangar rental. Reconciled cash records and processed bank security procedures
daily. Processed daily, monthly, and annual accounting reports. Accountable for processing invoices for U.S.
Customs. Kept inventory of drug seized aircraft including all items on aircraft. Scheduled charter and student pilot
flights, supervisory, oral, and written communications for staff members.
Promoted to Administrative Assistant for Director of Maintenance / Inventory Manager.
Maintained accurate maintenance records for fleet aircraft, customers, and FAA reports. Revised microfiche A/D’s
and S/B’s. Accountable for customer relations, invoicing, shipping and receiving, warranty claims, purchasing.
Processed daily, monthly, and annual accounting reports.
Accomplishments:
Successfully streamlined communications and workflow between departments and management.
Transformed a chaotic parts and maintenance department into a smooth, efficiently running operation
allowing company to meet deadlines and reduce cost.
Saved company 45% to 65% of inventory cost by analyzing and negotiating costs.
Education & Certifications
Certified Medical and Billing Coding (CPC-A), American Academy of Professional Coders, 2009.
Business Computer Techniques, Pima Community College
Excel 2007, New Horizon Computer Learning Center
Diploma – Windham High School, Windham, CT
Certified in First Aid and CPR
Professional References
Fred Barnett
Coworker, Cemex
Debbie Sennett
Supervisor, Cemex
Lupe Carceres
Coworker, Cemex
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