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Security Customer Service

Location:
Woodbridge, VA, 22192
Posted:
May 03, 2011

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Resume:

Jaclyn B. Cunningham

***** ******* **.

Woodbridge, Va. 22192

Phone: 703-***-**** / 571-***-****

E-mail: ******.**********@*****.***

SECURITY CLEARANCE

Current U.S. Department of Defense clearance Top Secret/SCI w/CI POLY

Security Profile

Security Operations ( Physical Security ( Personnel Security

Results-driven and policy-oriented Security Specialist, Special Security

Officer (SSO) and Security Advisor with current Top Secret / SCI clearance

with CI POLY, and track record of success in providing guidance and

consultation on personnel, physical and industrial security for multiple

DoD agencies including: Defense Intelligence Agency (DIA), National

Geospatial-Intelligence Agency (NGA) and Office of Director of National

Intelligence (ODNI).

Accomplished Special Security Officer (SSO) responsible for all aspects of

personnel, physical, and technical security. Duties involve the performance

of work in developing, evaluating, maintaining, and/or operating, policies,

devices, procedures and methods used for safeguarding classified SCI

information, property, and materials.

PROFESSIONAL EXPERIENCE

BAE SYSTEMS CORPORATION SECURITY REPRESENTATIVE II 11/2010-

PRESENT

. Support fast paced Clearance Processing Center processing through

various government agencies, both DoD and Intel Community.

. Interface with customers, both internally and externally, regarding

clearance processing.

. Process, submit, and track clearance investigations via JPAS (Joint

Personnel Adjudicative System).

. Utilize and maintain JPAS (Joint Personnel Adjudicative System) and

SIMS (Security Information Management System) to verify all access

levels.

. Input and maintain data in company database to provide adequate

information regarding clearances and access levels.

. Maintain one day of answering all emails, documenting incoming

information and taking care of normal daily assigned duties.

. Assist with periodic reinvestigations and initial investigations.

. Process badge renewals.

. Process collateral clearances/SCI clearances for various cage codes

via JPAS.

. Conduct finger printing for customers starting initial background

investigations and customers upgrading to a higher clearance level.

Schafer Corporation Personnel Security Administrator 09/2010-

11/2010

. Served as the Personnel Security Administrator for Schafer TMD

Security.

. Knowledge of documenting control and safeguarding all SCI and

Collateral information.

. Passed collateral access certifications and processes all incoming

visitor requests for all contractors and consultants.

. Utilized and maintain JPAS (Joint Personnel Adjudicative System) to

pass clearances to DoD facilities and to verify background

investigation and eligibility dates.

. Updated the internal database by creating incoming visitor records

into the system and removing the record from our database after two

years of visit(s).

General Dynamics Sr. Security Specialist 12/2008 - 09/2010

. Served as the Special Security Officer for ODNI (Office Of The

Director of National Intelligence).

. Knowledge of applicable SCI directives, regulations, manuals and

guidelines to adequately discharge SSO duties and responsibilities.

. Reviewed all derogatory information from the local supporting military

law-enforcement agency involving SCI-indoctrinated personnel, and

takes appropriate action

. Passed SCI access certifications and process incoming and outgoing

clearance requests

. Utilized Scattered Castles to verify access level, clearance

eligibility dates to ensure the appropriate SCI access level and

permission are granted. Check background information such as,

investigation dates, place of birth, dates of birth, polygraph dates,

and citizenship.

. Served as primary Point of Contact (POC) for Pentagon Badge Forms and

maintain the necessary personnel access to the Pentagon.

. Served as primary Point of Contact (POC) for our entry check-in and

check-out database process, necessary for individual exiting from the

organization.

. Ensured all personnel in the agency who authorized access to

classified information have completed Nondisclosure Agreement

requirements as condition for access.

. Cable write for employees and contractors travelling overseas for work

related duties as well as personal travel.

Halfaker & Associates, LLC Sr. Security Specialist 10/2007-11/2008

. Served as the Special Security Office, for the DIA SSO Shop / DAC-3C

being responsible for the personnel security and access programs of a

multi-agency SCI facility. Administers indoctrinations for individuals

who meet DCID 6/4 criteria to ensure appropriate SCI accesses.

. Responsible for reviewing, analyzing, evaluating, planning, organizing

and maintaining the integrity and protection of highly sensitive

information and programs under the security cognizance of DIA in the

following areas: personnel security, security policies and procedures,

and operations security.

. Implemented security briefings process for our facility tenants.

Controlled the facility clearance certification process, received and

processed visit/perm certifications from numerous interagency

partners, DOD agencies, and commercial contractors and consultants.

. Established appropriate access management policies, procedures and

protocols for issuing appropriate level facility access to tenants.

. Formulated input to standard operating procedures related to a wide

variety of security requirements and disciplines.

. Maintained a variety of personnel security systems such as Wise, JPAS,

Certification Request System, PS3, M3 (Multimedia Messenger), and

Scattered Castles.

. Responsible for the preparation and presentation of briefings on a

range of security related issues.

. Developed a spreadsheet in Microsoft Excel to keep record of

indoctrinations and debrief resulting on a day to day, month to month

basis for the year.

. Subject matter expert in personnel security with processing customers

visits to other facilities.

. Completed training with DEERS to process DOD and Geneva Convention CAC

cards for contractors and the civilian employees.

. Assist with the creation of standard operating procedures (SOPs) for

operations involving the use or transport of classified and SCI

material

CSC Help Desk Senior Tech 7/2007-

10/2007

. Served as the POC for Computer Science Corporation Help Desk Senior

Technician Team providing excellent customer service for military,

civilians, and contracting personnel.

. Worked in place of a Point of Contact (POC) for the customers.

. Created tickets and assign them to the appropriate team and / or

service provider.

. Ensured customers were being updated and informed on the status of

their tickets.

. Created systems accounts and access.

Lockheed Martin Security Administrator 11/2005 -

07/2007

. Served as the Special Security Officer, for Lockheed Martin within the

SSO Office at NGA. responsible for passing and receiving clearances to

and from multiple facilities.

. Responsible for performing routine duties in an industrial security

office to obtain security clearances for employees.

. Contacted government agencies and other companies to follow up

clearances and other visit authorization requests.

. Maintained several personnel security systems, M3 (Multimedia

Messenger), JPAS, Scattered Castles.

. Conducted interviews with customers to verify accuracy of data and

completes personnel security questionnaires and related documents.

. Managed the CAC office as the CAC manager processing DOD CAC cards for

contractors and civilian employees.

. Conducted SCI security briefings, indoctrinations, and debriefings;

obtains signed nondisclosure agreements; and performs other related

personnel security actions

. Utilized the DEERS system to process CAC cards and Geneva Convention

CAC cards.

. Provides guidance and assistance for processing e-QIP, SCI position

and eligibility requests

. Served as Senior Security Guard at several Lockheed Martin Facilities.

Provided a safe environment for all civilians, military, and

contracting personnel. Protected all SCI material and government

equipment. Patrolled all areas of the facility to ensure all SCIFS

were properly armed / disarmed. We made sure that all premises were

protected and safe.

. Used the Validation Control System (VCS) to examine credentials of

personnel desiring entrance to restricted areas.

. Utilized Closed Circuit Televisions (CCTV), Perimeter Security

Patrols, Facility Alarm Systems, and maintained communication with the

Lockheed Martin Corporate.

. A team player always ready, willing, and able to support the

organization's mission, especially during periods of personnel

shortages.

. Responsible for the physical security for Lockheed Martin facilities.

. Produced and maintained accurate logs supporting 24-hour shift

coverage and turnover.

Education

STRAYER UNIVERSITY

13385 Minnieville Road, Woodbridge, VA 22192

Bachelor of Science - Criminal Justice (BSCJ) - Concentration in Computer

Security & Forensics

01/2010 - 05/2013

Credit Hours: 36.0XX

CIA UNIVERSITY

Vienna, VA

INFOSEC Certification - System Administration

07/2007 - 07/2007

Vienna, VA

CIA UNIVERSITY

Reston, VA

EMS Cable Writing Certification

04/2010-04/2010

Reston, VA

POTOMAC SENIOR HIGH SCHOOL

3401 Four Year Trail, Dumfries, VA 22026

High School Advanced Diploma

09/1997 - 06/2001

DEFENSE SECURITY SERVICES ACADEMY (DSS)

Linthicum, MD

Introduction to Personnel Security Certification

07/2010-07/2010

Professional Development & Certifications

DIA SARALITE MESSAGING TRAINING (02/2007)

DEERS Site Security Manager Certification (2007)

Security Classification Training (2008)

Anti-Terrorism Force Protection Training Certificate (2007)

EMS Cable Writing Certification (04/2010)

SIMS Certification (12/2010)



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