Kerri Cleveland
Los Angeles Area ? 530-***-**** ? *******@*****.***
http://www.linkedin.com/in/kerricleveland
A solutions-oriented program manager with demonstrated experience in
managing multiple schedules and priorities, designing in-house applications
for inventory management as well as expertise in supply chain management.
Professional Experience
Netflix, Inc., Beverly Hills, CA May 2003-October 2010
Sr. Mgr, Business Applications (Program Manager) (November 2008 - October
2010)
Program Manager for Content Acquisitions managing the projects and
enhancements for all of our in-house content applications that support
200K+ SKUs and a budget of $400M + dollars.
Responsible for all written requirements for enhancements and projects
Manage monthly push schedules and priorities consisting of 10-12 items per
month ranging from minor enhancements to new features
Tech translator bridging the language barrier between customer and engineer
Assisted with the implementation of an external Contract Management
software integration:
0. Co-writing the requirements document to capture the needs of the Content
Acquisition team and the Finance team
0. Testing the new application, Reviewing the rev share reports for
accuracy and contractual agreements
Designed the ED source management and post house monitoring application to
give insight into the tracking of the source, monitoring priorities, and
volume of work being completed
Advisor to Content Operations to provide solutions and problem solve, SME
Provide engineering support for implementation, design, and testing of
enhancements and new features for the supply chain software applications
Document workflows for all new feature requests and created user training
resources for each of the supply chain software applications
Purchasing Operations Manager (June 2006 - November 2008)
Managed the inventory of 200k skus, execution of 15k POs, and 26M discs
received annually.
Managed a team of 6 employees from item setup to the receipt of product
Responsible for new title setup of 18k titles, annually
Implemented and created a receiving issue resolution application working
with the supply chain software development team and the central operations
department
Maintained vendor relations with over 150 vendors managing their SKUs and
inventory levels, New Releases, and monitoring their deliveries
Point of contact for Receiving, Content, Accounting, Customer Service, and
Operations
Authored the purchasing and receiving training manuals where none existed
to promote for more efficient training of new hires and provide a reference
guide for existing employees
Content Acquisitions Manager (May 2003 - June 2006)
Started as an Assistant Buyer and promoted to Manager 1 year later.
Managed over 90+ vendor accounts with a budget of $5M+ and purchased over
5200 titles annually and continued to own the catalog purchasing for all
vendors with a budget of $5M+.
Managed $5M+ annual budget and consecutively hit monthly and quarterly
goals
Built strong lasting relationships with accounts and created new ones of
varied content backgrounds from independents to anime
Created and implemented the film submission process on the Netflix website
and partnered with multiple vendors to facilitate acquisition - This
process replaced the email submissions that were sent to every email
address Netflix publicly displayed
Designed the purchasing application to replace the manual process of
purchasing off Excel spreadsheets - This process reduced the catalog
ordering process from 7 days to 4 hour
*
CBEE, Sacramento, CA August 2002 - May 2003
Office Manager/Executive Assistant
Supported the President of the foundation with budgets, reporting, and
payables.
Uploaded all content material on the website, including design, formatting,
and some HTML
Assisted with budget preparation, analysis, payables, and receivables
Coordinated all travel arrangements, meetings and projects
*
Valley Media, Inc., Woodland, CA April 1998 - March 2002
Video Marketing and Merchandising Supervisor
Supervised the revenue generating marketing programs and created new ones
to grow our profit margin.
Implemented new revenue generating marketing programs including quarterly
catalogs and gift guides from inception to completion, using co-op dollars
or MDF.
Supervised and created the layout of ads and approval of artwork from the
Studios
Redesigned and improved the new release product calendar that includes all
sell through information from all studios to the sales force on a weekly
basis.
Education
San Diego State University, San Diego, CA
B.A. in Psychology
Computer Skills
Microsoft Office: Word, Excel, PowerPoint, Project, Access, Visio
Oracle Financials
Microstrategy
REAL