Medical Billing

Elizabeth Moreno

**** ******* ******, ***** ****, CA 90280

Home: 323-***-**** Cell: 323-***-**** • E-Mail: ********@*********.***

OBJECTIVE: Medical Secretary

SUMMARY OF QUALIFICATIONS

• More than 5 years administrative / clerical / word processing experience.

• Dedicated, conscientious, detailed-oriented and leadership.

• Work well unsupervised/self-motivated and a resourceful problem solver.

• Believe in keeping high integrity as a team player with positive customer service focus and flexibility.

• Excellent organizational, and oral and written communication skills.

• Proficient in Microsoft Office 2007, Outlook, Express Scribe, Allscripts Touch Works

• Bilingual, English and Spanish.

OFFICE SKILLS

- Typing/ Word Processing, 50 wpm - Appointment Scheduling - Transcription

- File Management - Data Entry - Cash Management

- Multi-Line Telephone System - Medical Terminology - Medical Billing

TELEPHONE AND COMMUNICATION SKILLS

• Successfully managed 20-line phone system with 50 extensions, for a medical center, provided information and routed calls.

• Scheduled and confirmed medical appointments; responded to patient inquires.

• Elicited information from staff members and patients, entered data into computer.

• Handled incoming calls for Escrow Company, scheduled / confirmed appointments; took detailed messages.

FILE SUPERVISION, CASH MANAGEMENT AND CORESPONDENCE

• Maintained personal information on patient medical files.

• Requested medical billing insurance authorizations, Workers Compensation claim information and typed medical reports.

• Documented monetary transactions at radiology office and billing; performed cash and credit transactions

for insurance copayments and deductibles.

• Managed daily insurance verification for HMO’s, PPO’s and Medicare.

OFFICE ADMINISTRATION AND PLANNING

• Coordination with Escrow Association for monthly employee meetings.

• Organized and coordinated business meetings and holiday parties for 50 people.

• Ordered office supplies and maintained inventory.

• Maintained Pitney Bowes postage machine and generated end of day status reports, distributed incoming mail and processed

outgoing mail.

WORK HISTORY

Patient Coordinator American Wellness and Imaging, Santa Monica, CA 2010

Staffing Coordinator Health View Home Health, Cerritos, CA 2009-2010

Administrative Escrow Assistant Mara Escrow Company, Beverly Hills, CA 2007-2009

Escrow Assistant Re/Max Online, Downey, CA 2006-2007

Loan Processor The Mortgage Ban, Tustin, CA 2006

Patient Coordinator Western Imaging Center, Culver City, CA 2005-2006

Schedule Representative Westchester Imaging, Westchester, CA 2004-2005

Emergency Room Associate Saint John Health Center, Santa Monica, CA 1999-2000

Imaging Coordinator, Admissions Brotman Medical Center, Culver City, CA 1996-2005

EDUCATION AND TRAINING

Santa Monica College, Santa Monica, CA

Business Administration Courses

Medical Transcription A to Z, Phoenix, AZ

Medical Transcription Course

Cerritos College, Cerritos, CA

Medical Billing and Insurance I and II

The Escrow Training Institute, Rancho Santa Margarita, CA

Trust Accounting and Escrow Courses

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