**** ****** ****** . ********, ** *****
Phone 347-***-**** . E-mail *************@*****.***
Shaquana Hargrove
Qualifications Profile
Detail oriented and thoughtful professional prepared to
excel in the field of business communications and
contribute to organizational objectives.
Skills: Utilize Windows-based PCs with various software;
Microsoft Word, Excel, Power-point, Access, Outlook, Adobe
Professional; Lotus, Data entry.
Key Strengths: Finely tuned interpersonal and analytical
skills, with dedication to clear communication and
presentation. Ability to maintain an exceptional rate of
productivity and efficiency; well organized and proficient
with detail.
Education
Bachelor of Arts Degree in Corporate Communications
(2008)
Baruch College, New York, New York
Experience Highlights
CATHOLIC CHARITIES Brooklyn & Queens, NY
Clerical Assistant ( volunteer), 2011-Present
Performs clerical duties consisting of filing, typing,
answering phones, sorting, and data entry using
Microsoft Excel, assistant to department heads with
daily clerical and administrative duties.
FEDEX OFFICE AND PRINT New York, NY
Lead Project Coordinator\Shift Supervisor, 2007- 2011
Supervisor of a team of approximately 10 members
performs consultative selling to customers, assists in
the training of center team members, managed and updated
database with client projects/information. Assists with
financial reporting, including daily sales, purchasing,
center assets and payroll. Performed clerical duties
including but not limited to filing, answering phones,
data entry. Prepared bank deposits and purchase orders,
maintained center inventory, responsible for solving
center analytical and customer related issues.
PATHMARK INC. Brooklyn, NY
Front-End Supervisor, 2004-2007
Assisted team members and trainees with daily
transactions, handled cash, provided superior customer
service, entered data using Microsoft Excel, trained new
team members, bookkeeping, maintained quality control
through store opening and closing procedures.
BARUCH COLLEGE New York, NY
Box Office Manager, 2002-2003
Sold Tickets, handled cash, greeted customers, entered
data using Microsoft excel, provided superior customer
service, promoted events, built a stellar reputation for
quickly and effectively resolving issues and ensuring
customer satisfaction.
CITIGROUP New York, NY
Summer Intern, 2001
Assisted accountants, filed, answered phones, entered
data using MS Excel, assisted with client's tax and
investment information.
References
Furnished upon request