Quality Control Manager

Xiang Ma

Phone: 310-***-****

E-mail: **.***********@*****.***

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Quality Control and Assurance Engineer/Manager

Extensive educational, work and field background providing a strong

awareness of quality control. Managerial experience in mechanical,

electrical, chemical and industrial engineering. Excellent analytical and

planning skills. Skilled in efficiency planning, delegating and matching

tasks with staff talents. Adept at developing win-win solutions.

Accustomed to complex and high level responsibility. Active member of

China National Accreditation Board for Laboratories (CNAL) and Assessor

of Measurement Authentication of National Ranks. Held an Accounting

License in China. Proficient with MS Word, Excel and PowerPoint, AutoCAD,

Adobe Acrobat, and other related software.

Professional Experience

Alcan Inc. Modex (merged with Rio Tinto) 2005 - 2010

Quality Control Manager

Developed and implemented procedures that improved product quality.

Identified root causes and implemented changes that reduced the rate of

product defects in a job shop environment.

. Wrote and edited quality manual and quality control system program

based on international standards ANSI/ISO/ASQ Q9000, 9001-2000 in both

English and Chinese.

. Directly responsible for identifying, training, developing and

implementing appropriate measures and maintaining quality control

reports on defective product and customer complaints related to

product quality.

. Reviewed project document and drawings. Established product assembly

lines. Managed each aspect of quality control and product assembly.

Increased product quantities every year by 200% and decreased the rate

of the production of non-conforming parts by 2 % in the first three

years. In the end the rate of production of non-conforming parts was

under 0.5%.

. Analyzed shop operation and product quality, issued quality control

reports in a timely and detailed manner to higher-level management and

relevant departments.

Performed other functions as a Production manager

. Managed shop production.

Performed other functions as a Senior Electrical Engineering Designer

. Designed electrical lighting and power system for commercial and

residential buildings.

. Made cut-sheets for shop production and supervised the establishment

of new cut-sheet library.

PRE Wired Systems, LLC, Los Angeles, CA 2004 -

2005

Quality Control and Assurance Manager

Ensured products met quality requirements and customer specifications in

USA and China,

. Directed and trained company's business affiliates in China engaged in

measuring and testing quality of the products manufactured according

to patented designs and industrial standards.

. Compiled and wrote training Manual in Chinese language and conducted

training sessions on quality control procedures and standards.

. Implemented standards and methods for inspection, testing, and

evaluation of prewired systems manufactured in the United States.

. Established quality assurance team. Supported a doubling of production

volume while achieving a decrease

of 2% per month in non-conforming product.

. Developed and initiated procedures of individual manufacturing phase

inspection, product quality control systems, and final product

comprehensive evaluation according to patented designs and

specifications for components and units to be manufactured in China.

Xiang Ma 310-***-****

**.***********@*****.***

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Guangzhou Gas Company 1988 - 2004

Guangzhou Gas Equipment Quality Control Service and Testing Center

Quality Control / Technical Manager / Senior Engineer/ Project and Business

Development Manager

Established and operated testing laboratory based on international standard

ISO/IEC17025, ISO/IEC9000.

. Edited quality menus, programs, test procedures and techniques, and

equipment rules of operation and maintenance manual.

. Managed equipment operation, budget control, facilities and equipment

maintenance.

. Provided quality control seminars for laboratory trainees.

. Promoted numerous new testing techniques that contributed to annual

growth of the Lab. Grew from three people to thirty people. Test over

100 products. Total output value increased by 20 times over the

average of first three years.

. Designed new test equipment for electrical, mechanical and gas

commercial and residential appliances and support equipment. Designed

laboratory's internal electricity, running water, gas, and facility

ventilation systems.

. Managed testing and working schedule. Developed new projects and new

businesses.

Additional Experience

Assessor on Practice, China National Accreditation Board for Laboratories

(CNAL), 2002-present

Inspection / Audit / Test Technical Adviser, the Administration of Quality

Control, Guangdong Provincial Government

Instructor, Jiao-Tong College, United Staff University of Guangzhou City

Engineer, Mechanical and Electrical Designer, the Research Center of

Guangzhou Electric Fan Industry Company

Education

B. S., Mechanical Engineering, Guangxi University, China

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