Manager Management

David A. Grigg

***** ********* *** **, ***** ** ? Austin, TX 78734 ? 512-***-****

? ********@*****.***

Technology Manager

20+ years of IT experience delivering break-through solutions including 10+

years of broad-based management in Systems Design and Development,

Implementation and Support. Strategically and cost effectively utilize

technology in alignment with corporate goals. Excel at strategic planning,

building high-performance teams, project management, and implementing best

practices, methodologies and continuous improvement programs. Proven areas

of expertise include:

Budget Development & Infrastructure Design & Cost Containment

Management Implementation

Contract Negotiation & Process Improvement & Best System Integration

Management Practice

Requirements and Gap Analysis Product & Program/Project Change Management

Management

Global Product Implementation Software Development Operation Data Conversion

Technical Expertise

O/S: Microsoft Windows Server, Microsoft Active Directory, Linux

Software: TeamForge, SalesForce, Cognos, Clarity, MS-Exchange, LDAP, Apache,

MS-Proxy, MS-IIS, SalesLogix, Order Manager, Backup Exec, Dimensions,

SVN, CVS, InstallShield

Database: Oracle, MS-SQL, Postgres, SQLAnywhere

Hardware: Switches, routers, cabling, servers, workstations, laptops, telephony,

PBXs, plotters, digitizers

Professional Experience

Product Manager, Application Lifecycle Management

Misys - Austin, TX Nov. 2006 - Current

Software solutions for financial services firms worldwide

Establish the vision, strategy and roadmap for an Application Lifecycle

Management (ALM) solution for nearly 3,000 developers across the globe.

Enterprise architect for the centralized management and tracebility of

requirements, defects, testing, technical documents, source code,

continuous integration and delivery for more than 40 waterfall and agile

product development teams. Manage vendor relationships, contracts and

invoicing. Drive requirement gathering and solution design; manage ALM

product backlog and user engagement for an ALM solution whose internal

customers span the globe.

Key Achievements:

. Headed committee charged with evaluating ALM vendors and selection

leading to a multi-million dollar engagement

. 60% cost recovery resulted from converging infrastructure,

procurement, management and support to a common solution for

development centers in New York, Raleigh, Chicago, Bangalore, Manila

and Bucharest.

. Architected ALM integration to SalesForce.com for seamless integration

between L2 and L3 support teams resulting in greater transparency for

L2 support and Misys customers.

. Instrumental in establishing common development processes and

operational definitions. Oversaw development of standardized reports

and dashboards for defect backlogs, turn-around times and quality.

. Develop and enforce policies and procedures for ALM change control and

product release management. Chair the weekly change control board

meeting.

. Deployment of a company-wide development collaboration platform

utilizing discussion forums and wikis.

Technology Director

USA Mortgage - Austin, TX Aug. 2005 - Nov. 2006

National mortgage broker serving the sub-prime market

Responsible for the telecommunication and data infrastructure for nine

office locations across the US. Managed nearly a $1M technology budget.

Led a team of system and database analysts and desktop support specialists.

Key Achievements:

. Reduced technology infrastructure costs by 40% by restructuring

contracts, eliminating extraneous services, and consolidating accounts

to achieve larger volume discounts.

. Replaced traditional PBX system with VoIP telecommunication solution

resulting in significant cost reduction.

. Led the evaluation, selection and implementation of a web based

SalesLogix CRM solution.

. Championed the adoption of a corporate knowledgebase of wholesale lender

information resulting in significant reduction in time needed to research

and broker out the appropriate loan products for customers.

. Successfully migrated e-mail from IpSwitch IMail to Microsoft

Exchange.

. Instituted policies for disaster recovery, security and desktop

configuration.

Development Operations Manager

Advanced Micro Devices (AMD) - Austin, Nov. 2000 - Jul. 2005

TX

Global supplier of microprocessors for commercial and consumer markets

Managed the development of homegrown solutions for defect and requirements

management within the Software R&D Division. Oversaw administration of the

infrastructure used to support management of defects, requirements, source

code, builds and test environments. Responsible for a staff of web

developers, system administrators, configuration and release engineers.

Key Achievements:

. Championed a $500,000 capital project to adopt an enterprise

configuration management solution. Oversaw the successful migration of

millions of code lines and the porting of automated builds and releases.

. Managed the development of a suite of web tools for build automation,

tagging and deploying software releases to validation teams, QA and

corporate marketing. Dramatically reduced time to deliver, improved

repeatability and overall efficiencies in QA test cycles.

. Drove a process improvement initiative resulting in improved

traceability, consistency and reduced cycle times. Authored the

configuration management plan.

. Spearheaded the transition to InstallShield to support complex

requirements for localizing software deliverables.

. Retained throughout a historic industry decline and multiple rounds of

layoffs.

Other Professional Experience:

Architect and Webmaster, BookmarkSoftware.com; IT Manager, DV Capital; GIS

Manager/C Developer, The Nature Conservancy and University of the Virgin

Islands; Network Administrator, FEMA and The American Red Cross

Education

Bachelor of Science, Computer Science, 1988 ? University of Maryland,

College Park, MD

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