Customer Service Assistant
Resume:
LATRICE C. JONES
DALLAS,TX 75217
*******@*****.***
Qualification Summary
Currently seeking an entry-level position where I can utilize my Executive
and customer service skills, Public Relation, Marketing with the
opportunity to grow professionally.
WORK EXPERIENCE
2009 Special K Special T's Dallas,TX
Executive Resource Assistant\Personal Assistant
Aided the CEO of company
Administrative Support
General Office
Public Relations
Event Planning
Maintained office and waiting area
Marketing Our Company
Set up events,marketing booths,parties,lunches,business meetings
2008 Greyhound lines INC Dallas TX
Customer Relations Representive
Sales to customers for our services
Answer customer questions about schedules
Demonstrated Knowledge of new services
Book travel plans
2005 Easy Money Loan Services Dallas, TX
Customer Service Representative/Loan Officer
Processed customer loan applications in a quick and timely manner
Filed paperwork and organized it accordingly
Made courtesy calls to customers and ensured their needs were met
Managed telephones and answered customer questions
Entered data into computer database
Public Relations
2004 Iris&Iris Jacksonville,FL
Receptionist/Executive Assistant
Booked appointments with clients
maintain office area as well lobby
took calls on a multi-line phone
receive packages and mail coming in and out
worked in a quick-paced office setting
filed and took care of all inquires
made travel arrangements for Executives and CEO
Set up meetings, lunch apointments,conferences
EDUCATION
2003 Florida State College of Jacksonville Jacksonville,FL
Associates Degree
Courses taken in Mass Communications
2003 Andrew Jackson Senior High Jacksonville, FL
High School Diploma
2001 Jacksonville Job Corp Tech
Course taken in Business Office Technology / Office Administrative
Assistant
SKILLS
Proficient in Microsoft operation system, including, Word, Excel,
PowerPoint and access
Knowledge of file management and record keeping computer programs
Able to type 60 WPM
Vast knowledge of office procedures and resources
Prompt, accurate and timely deliverance of customer orders
Quick learner, thrive in dynamic challenging environment
Hard working, responsible, and self-motivated
Committed to high standard performance
Proficient with Internet, e-mail and other applications
Multi-line /Switchboard
Public Relations
Minor Marketing
Event Planning
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate