Engineer Manager

Michael McCormack Ph: ***- ***-****

*** ********** ***** • Aberdeen, New Jersey 07747 ***********@*****.***

PROFESSIONAL PROFILE

Proficient IT professional with over 13 years of in depth designing, supporting and implementing an assortment of

computer related hardware and software applications in complex, and multi-national enterprises. Established track

record of success in providing technical support that resulted in improving business functions, increased sales,

reducing cost and improving productivity in addition to formulating clear and concise IT strategies that enhanced

business development. Professional and flexible individual who functions skillfully under pressure situations in fast-

paced environment with a reputation for follow through of projects from concept to completion.

EXPERIENCE

C2S2 (L-3 Communications) – Eatontown, New Jersey 6/09 - Present

Network Engineer\Technical Lead

• Perform network engineering functions to include conceptualization, design, implementation, and optimization

• Carry out information security risk assessments for military nautical electronic charting systems

• Implement information security policies and procedures for Department of Defense (DoD) classified IT

systems via Group Policies, Security Templates and Information Assurance Vulnerability Alert (IAVA) updates

• Responsible for assessing evolving military personnel needs, translating those needs into network changes

through network reconfiguration, hardware and software acquisitions, installation and testing

• Analyze system logs to resolve hardware/software issues pertaining to networking, connectivity issues and

application functionality

• Identify and recommend Software Life Cycle requirements for modifying/replacing current network devices

• Perform project oversight for independent review and analysis by Army and DOD personnel

• Employ project management knowledge and expertise to determine system performance and evaluate risk

• Provide stakeholders with project status reports, potential costs constraints, proper security requirements and

verify outlook for success while recommending practical project improvements

News Corporation - New York, New York 2006 - 2009

Systems Administrator

• Designed, maintained and employed system backups to meet all disaster recovery guidelines utilizing Veritas

Backup Exec/ Net Backup

• Deployed and administered internal networking equipment such as routers and switches that experienced a

95% system uptime through early recognition of distinctive and potentially complex issues within the organization

network

• Carried out all stages of hardware and software systems support for over 100 Windows 2003/2008 servers to

include production and test server builds.

• Researched and employed organization wide mail quarantine strategy resulting in a 80% reduction in spam

messages

• Collaborated with executive management and departmental leadership to assess WLAN environment utilized

by top level executives

• Hands-on experience with establishing, administering and recovering NetApp volumes and cifs via NetApp

System Manager, Snap Mirror and Snap Manager 1.0

• Created and maintained corporate VMware images resulting in an increased savings on hardware cost while

diminishing the expense for NOC space

• Administered Active Directory 2003/2008 domains, Exchange 2003/2007 mail systems, and corporate system

OU group policies to include User and Computer accounts, Group Policies and Security Templates,

• Responsible for remote network access via Cisco VPN

News Corporation - New York, New York

Senior Desktop Support Technician 2002 – 2006

• Responsible for maintaining Windows 2000 and Windows XP desktop configurations in a 400 end user

environment

• Performed desktop software installations and updated existing software systems to include Microsoft Office

2003 and Blackberry Desktop Manager

• Responsible for troubleshooting, installation, configuration and repairing both HP desktop and laptops

• Troubleshoot hardware and software issues (Telephone and In-person) and provided onsite desktop technical

support

• Coordinated with the helpdesk for onsite installation, upgrades and troubleshooting of projects in Windows

based environment

• Provided Level II support in provisioning, maintaining, administering, troubleshooting and the resolution of

reported incidents with handheld Blackberry Devices

• Created, maintained and deployed organization wide desktops via Altiris 5.6/6.0

• Directly responsible for providing desktop support to executive management personnel to include supporting

home network for company CEO

Primedia Inc. - News York, New York 2001 - 2002

Sr. Support Specialist

• Responsible for entire technical support of medium size sales team across the country

• Provided hands-on end desktop support for 400 users resulting in optimum performance and minimum

downtime by elimination service backlogs within a month’s time

• Responsible for implementing Anti-Virus policy that encompassed 5 separate entities

• Administrated and maintained environment security in addition to administering security alerts to staff

O'Sullivan, Graev & Karabell- New York, New York 1999 - 2001

Computer Support Specialist

• Novell 4.11/NDS, Windows NT and Lotus Notes support and administration for over 350 employees

• Installed and supported network and communication lines

• Directed, researched and implemented designs for company Y2K preparation

The Investext Group (A Thompson Financial subsidiary) - New York, New York 1998 - 1999

Field Support Engineer

• Troubleshot, supported and maintained PC hardware and software for financial companies nationwide to include

Goldman Sachs and JP Morgan

• PC helpdesk support

• Configured and installed PC hardware

Clinical Diagnostic Services- Englewood, New Jersey 1997 - 1998

Field Technician

Military Experience

New Jersey Army National Guard - Military Police Officer (Team Leader/Sergeant) 2001-2006

United States Army - Combat Engineer 1993-1996

Honor Graduate Award, Good Conduct Medal, Army Achievement Medal, Army Commendation Medal, Global War

on Terrorism Medal and an Honorable Discharge.

• Supported and maintained military LAN and software

• Liable for the maintenance and protection of military equipment valued at $100,000+

• Secured the personal safety, training, and performance of 6 U.S. Army soldiers

• Monitored and instructed training environments consisting of 15 to 25 students

EDUCATION

Master of Business Administration in Technology Management: 3.64 GPA (17 month accelerated program) 2010

Colorado Technical University- Colorado Springs, Colorado

Bachelors of Science in Criminal Justice: Cumulative 4.0 GPA 2009

Colorado Technical University- Colorado Springs, Colorado

Liberal Arts

Bergen Community College- Paramus, New Jersey 2007

Diploma in Microcomputer Business Systems: Honor Graduate 1997

Computer Learning Center- Paramus, New Jersey

An intensive 900-hour course, which included classroom and hands-on training courses consisting of: Windows

3.1/95, Microsoft Office 4.3, AS/400 v3.1, DOS 6.22/ Novell 3.12, Technical Support, and Help Desk.

TECHNICAL EXPERTISE

Operating Systems:

Microsoft Windows 2000

Microsoft XP

Microsoft Vista

Windows Server 2003/2008

Software:

MS Office 2003 VMware VI 3.5

Ms Office 2007 Altiris 5.6/6.0

Veritas Backup Exec 7.0 SQL 2000

Net Backup 6.5 Cisco VPN Client 4.0.4

Norton Anti-Virus 10 Active Directory 2003

Data Domain Virtual Tape Library Software Cisco Secure ACS

Microsoft Exchange 2003/2007 Microsoft Server 2003/2008

DNS/DHCP/FTP Switch Microsoft Exchange Hosted Services v 8.2

Blackberry Enterprise Server 4.1 NetApp ONtap 7.3.1.1P7

Hardware:

HP DC7100 series desktops HP nx6100 series laptops

HP ProLiant DL360 Server HP ProLiant DL380 G5 Server

Cisco Catalyst 2950 & 6500 Series Switches Cisco 2800 & 7200 Series Routers

Currently possess a DOD Secret Security Clearance

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