Customer Service Quality Control

ASLAM DEAN

**** ******** ***. # *, *******, WA **201

360-***-****

***********@*******.***

Objective: To obtain an entry-level full-time position using computer

skills

Skills:

. Familiar with OSI and TCP/ IP models and understanding in LAN/ WAN

protocols

. Linux Server Administration and System Administration

. Networking hardware, including Cisco Routers

. Experience with Network system management, standards and protocols,

setting & repairing network connections

. Proficient in Microsoft Network server technologies and network server

management

. Ability to create and access database operations

. Use internet for research and communication

. Ability to install software and troubleshoot hardware issues that

arise

. Ability to assemble desktop computers focusing on quality control

experience

. Proficient in Microsoft Office Applications - Word, Power point, Excel

. Works effectively and cooperatively with fellow work group members

. Experienced in providing customer service and responds quickly to help

meet customer needs and resolve problems

. Able to communicate effectively both written and verbally

. Independent - quick-study, lifelong learner

. Highly motivated

Education:

ITT Technical Institute Everett, WA

June 2012

Associate of Applied Science, Computer Networking Systems

Employment:

Yard Work June 2006 -

Present

. Provided excellent service to approximately 300 customers

. Maintained customer relationships via in person and/or telephone

contact

. Applied various products to customer's lawns

Burger King October 2008

- December 2008

. Handled orders, cash and customer satisfaction

. Prepared menu items

. Conducted orders in a timely and accurate manner

. Responsible for opening and closing duties

. Supervised cleanliness of store area, food preparation and restrooms

Boundary Fish Co. August

2008

. Packed and verified accuracy of outgoing shipments and product with

the identifying classification

. Pull and distributed stock items in order to fill requests

. Preparing merchandise for shipping

Contact this candidate