Customer Service Representative

S HANTONETTE STEWART

***** *.*. ***** * t.

M iami Florida 33189,

Cell: 786-***-****

********@*******.***

OBJECT IVE: To utilize my skills and one (3) year of experience in a customer service

environment to obtain a challenging position in the customer service industry.

E DUCAT ION: Merl Grove H igh School, 2008

K ingston, Jamaica

Received H igh School diploma

Certificate in Business Studies

WORK EXPER IENCE

2009-2010 T arget, M iami, Florida

Customer Service Representative

Job entailed interacting with customers to provide

I nformation in response to inquiries about products

or services, and to handle and resolve complaints.

2008-2008 D unnming Enterprise, Kingston, Jamaica

C lerk

Job entailed record management (filing mails and expenses

i n specified orders) all interacting with customers in order

t o direct calls to the appropriate department throughout

t he establishment.

2007-2007 Kentucky F r ied Chicken, Kingston, Jamaica

Cashier

Job entailed cashing and communicating with customers

t o ensure that their order is correct.

SPEC IAL SKILLS:

- Innovative

- Loyal

- Attentive

- Ambitious

- Quick learner

REFFERENCES: r eferences will be provided upon request.

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