High School Representative

[Phone number]•[E-mail address]

[Your Name]

De Andrea Horne

**** ******* **, *********, **, 75134

972-***-****,********.****@*****.***

Professional Summary

To increase value to the company by challenging my skills, and building my knowledge base of the

operations that makes the business function.

Experience

Express Cash Plus 7/24/2010-4/13/2011

Loan Processor/Collections/DataEntry Part Time

• Processing loans for cash

• Light Collections before default

• Face to Face consultations

Silver Leaf Resorts 10/2007-9/2009

Reservationists/Appointment Setter

• Service inbound calls

• Maintained GREAT report with owners of timeshare

• Call center environment

Citi Capital 5/2004-6/2006

Senior Account Representative

• Contact customers regarding 31-60+ commercial accounts

• Negotiate loan payments

• Identified potential loss/tracked on excel spreadsheet

Vartec Telecom Inc. 11/2002-10/2004

Account Representative

• Direct billed customers

• Issued credits

• Collected on small to extreme phone bills

EMC Mortgage Inc. 11/1998-5/2002

Mortgage Loan Counselor

• Ordering BPO’s, forbearance agreements, worked modifications, second liens

• Negotiate payments to cure delinquency and prevent foreclosure

Education

School Graduated 1992

Corsicana High School

SKILLS AS400, Word Perfect, CACS, CMC, DAVOX, RUMBA, Power point, all Microsoft,

ORACLE. Skiptracer, 10,000 keystrokes.

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