Customer Service Manager

Location:

Posted:

May 06, 2011

Rowena Atayde

*************@*****.***

Objective: A position as an Office Clerk/Assistant

Skills and Knowledge

Computer literate Such as MS Word, Excel, Power point,

Photoshop, Outlook/Email Application, Access, Scanning,Typing

PBX System, Delphi System and Basic Goldmine System

Work Experience

ATSI Oct 2006- April 2011 Office Assistant/Receptionist

Filing, Spreadsheets, Make copies, Send faxes, Receive and distribute

mails Data entry Purchasing, Computerized Inventory Control, Greet

guests and vendors as they arrive at office, Assist other staff as

required, Assist office manager in general office duties, Email,

Typing, Photo Copying, Place postage on outgoing mail, Scanning,

Answer Inquiries, Answer Phone Calls/Transfer, Money Handling,

Customer Service, Sales and Marketing and All around general office

support.

Jacob's Cuizine Jan 2004 Oct 2006 Cake Decorator/ Customer Service

Food Preparation, Baking Preparation, Baking Pastries /Cookies

/Bread/Cake and Icing decoration, Creating new ideas for clients,

Greet guests or Clients as they arrive at the store, Cashier and

Customer Service and Sales.

Dusit Hotel -April 2002- Jan 2004 Front Desk Personnel

Data Entry, Processing check ins /check outs with guests, Greet guests

and vendors as they arrive at office, Inventory control, Email,

Typing, Photo Copying, Accept payments whether Cash or Credit Cards,

Place postage on outgoing mail,

Run daily reports (Arrivals and Departures), Do Customer Service and

guest queries, Complete cashier reports and closing reports in the

computer, Reservation, Place postage on outgoing mail, Operator using

PBX System, Transfer calls like room to room and Assist other staff as

required and Assist office manager in general office duties.

Education

AA Degree Interior Designer Diploma

Henny Sison Culinary Arts Certification

RCFE Administrator Certification 2010

Best Traits: Fast Learner and Never Complains

References: Available upon request