Customer Service Sales
Resume:
Denise Bennett
Independence, KY *1051
*******@*******.***
Job Summary
Duke Energy
*** **** *** ******, **********, OH 45502
Customer Service Representative
Handle billing inquiries, service requests, gas and electric emergencies, explain
Company policy and offer service and energy advice.
Total Quality Logistics (TQL)
4289 Ivy Pointe Blvd., Cincinnati, OH 41042 01/09 07/09
Customer Service Representative
Liaison between the client, carrier, shipper and receiver; negotiated fair rates with
both clients and carriers; managed the movement of the clients' goods ensuring
pick up and delivery times to the clients' satisfaction; located carriers for
negotiated loads. Entered and maintained database; made 100 outbound calls per
day; laid off.
Drawn2it
98 Simon Court, Independence, KY 41051 08/08 01/09
Photographer/Artist
Ran my own business; sold photography and illustrations, designed original logos,
attended art shows, displayed art on consignment; temporary Work
Brown Mackie College
309 Buttermilk Pike, Ft Mitchell, KY 41017 05/08
Assistant Director of Admissions
Interviewed prospective students, enrolled into designated educational programs;
assisted in administrative tasks related to monthly starts. Followed up on leads, set
appointments, converted to enrollments; temporary work.
CPR Inc. 03/08 05/08
40 North Main Street, Dayton, OH 45423
Pharmacy Recruiter
Placed pharmacist in assigned job orders; actively called on pharmacists at their
place of employment and recruited into new positions, negotiated salary and perks;
temporary work.
Cables To Go
3555 Kettering Blvd. Moraine, OH 45439 08/06 02/08
Inside Sales/Business Development
Sold computer connectivity products, up sold equipment accessories; developed
and utilized marketing programs, provided custom quotes; maintained SAP entries
and excel account management; developed new business for the Rapid Run
product increased sales by 75%.
Woodhull, LLC
125 Commercial Way, Springboro OH 45066 11/02 08/06
Outside Sales
BtoB selling/leasing of copiers, printers, fax machines to commercial, industrial
accounts. Opened and developed territory north of Dayton, OH. Made 30 in
person calls per day 25 cold calls, 5 appointments; trained end users on equipment,
maintained ACT database management. Made and exceeded quota.
Trame Mechanical
1712 East First Street, Dayton, OH 45403 08/01 11/02
Outside Sales
BtoB selling of mechanical service contracts to commercial and industrial
accounts. Cold called and developed new business, estimated job costs,
maintained account management, met sales goals; first in the development of new
business.
Sullivan University
3101 Bardstown Rd, Louisville, KY 40205 07/97 08/01
Recruiter
Recruited adult students into daytime classes, 75 calls per day to leads, held
interviews, arranged testing, maintained account management. Met goals, built
referral system with business community.
Education
Associate Degree, Business Administration (Minor: Marketing)
Sullivan University Louisville,
KY
GPA 4.0
Gateway Technical Community College, Office Systems Covington, KY
In Progress
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