Administrative Assistant Customer Service
Resume:
Dalia M. Morillo
* ***** ****** ***. * ? Garfield, New Jersey ? ******@***.*** ? 347-687-
0151
Objective To obtain a challenging part-time employment position that
allows for professional and personal growth
while allowing my acquired skills and knowledge to be
utilized independently or in a team environment.
Education New York University: Steinhardt, New York, NY
BS, Media, Culture & Communications (Major) GPA: 3.52
Bergen Community College, Paramus, NJ
AS, Communications
Experience New York University: Communicative Sciences & Disorders,
New York, New York
Administrative Assistant, September 2010-February 2011
. Attended weekly meetings, collaborating with team members
on goal implementation.
. Organized and collected daily and weekly progress reports
for improved efficiency.
. Respected for personal qualities, including responsible,
firm, and organized.
. Met with students enrolled in academic program and verified
their progress in the clinical practicum.
. Assured discreet handling of all business.
. Checked deadlines on incoming requests and put preliminary
work in play.
. Researched, drafted or abstracted reports.
. Composed correspondence/reports for own or supervisor's
signature.
Bergen Community College: Administrative Offices, Paramus, New
Jersey
Administrative Assistant, January 2010-August 2010
. Relieved management of administrative detail on projects.
. Updated and delegated tasks to ensure progress to
deadlines.
. Took initiative in supervisor's absence.
. Maintained procedures manual to ensure consistent
performance of routines.
. Handled all inquires within my capacity.
. Improved, tightened storage, conducted retrieval of system.
. Studied and reviewed company and department procedures.
. Inquired for greater roles in projects within
administrative and other areas of competence.
Clifton Eye Care Specialist, Clifton, New Jersey
Assistant Circulation Manager, November 2007-December 2008
. Completed reports, data compilation and processing
correspondence and external clients.
. Fostered work ethics and struggled to meet performance
standards for his department.
. Checked and verified data for accuracy and completeness.
Bong Hwa USA, INC., Clothing Industries, Garfield, New Jersey
Office Assistant, June 2005 -September 2007
. Prepared and managed correspondence, reports and documents.
. Processed financial documents and maintenance of accounting
records for appropriate funds.
. Maintained accounts payable records and initiated
correspondence and communication with private vendors.
. Communicated verbally and in writing to answer inquiries
and provide information.
. Provided excellent customer service to multiple outside
clients.
Organizations/ Bergen Community College, Paramus, New Jersey
Volunteer Academic Tutor, September 2008 -May 2010
. Provided individual and small group tutoring sessions to
students in the Tutorial Center located in the Tutoring and
Reading Center in the College.
. Assisted students in improving academic achievement by
meeting with them on a regular basis to clarify learning
problems and work on study skills.
. Reviewed class material for better understanding of
specific course.
. Discussed assigned texts with students.
. Helped predict possible test questions for better testing
scores.
. Assisted students in developing ideas for academic
purposes.
. Developed solutions to difficult assignment question.
Bergen Community College, Paramus, New Jersey
Event Coordinator Assistant, February 2010
. Created and distributed promotional flyers to
administration, faculty, staff, and students.
. Generated press releases for school related events.
. Trained and prepared cast modeling advertisement.
Bergen Community College, Paramus, New Jersey
Note Taker, Fall 2008 -Spring 2010
. Provided note-taking support to disabled student(s) with
learning differences studying at Bergen Community College.
. Responsible for note-taking in lectures, as well reviewing
notes at the end of each lecture, and ensuring they were
legible for each the students.
. Ensured that student's lectures would be typed, dated,
labeled, and filed for future references.
Languages Spanish (Fluent)
References Nicolas Rienzi, EHS Officer, Bergen Community
College, *******@******.***, 201-***-****
Jeanette Pitre, Department Administrator, New York University,
****@***.***, 212-***-****
Tracy Rand, Office of Specialized Services Coordinator, Bergen
Community College, *****@******.***
Nicole Park, Office Manager, Bong
Hwa USA, Inc., (973) 546- 4001
Contact this candidate