Sales Manager
Resume:
Annette Deziel
*******@********.***
**** ***** ***** ****** ********** . Bookkeeping . Sales .
Relationship Manager
Medina, MN 55340 The complete package in administrative and business
operations
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QUALIFICATION HIGHLIGHTS
Versatile administrative, management, accounting systems and analyst
leadership par excellence in lively and hectic dental/healthcare and
business settings. Accomplished sales manager in international markets.
Deliver flawless customer service and manage bookkeeping functions
including accounts receivable and payable, purchasing, payroll/payroll
taxes, and collections. Analyze requirements; implement accounting and
technical systems. Apply analytical and critical thinking skills to
bring credit to employers and the company.
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PROFESSIONAL EXPERIENCE
Dental Office, Wayzata, MN Office Manager / Finance Specialist, 2008
to Present
Credited with extensive experience managing customer relationships and
ensuring customer satisfaction, while seamlessly coordinating and handling
many tasks
. Perform accounts receivable/payable, payroll, invoicing tasks; balance
credit card business accounts and order supplies in this busy practice
of 2000 patients, 1 dentist, 2 dental assistants, and 3 dental
hygienists serving 20 to 25 patients daily
. Schedule appointments; manage claims and all insurance matters related
to providers and patients
. Pull files and update patient charts; send x-rays to oral surgeons and
endodontists
. Interface with patients/doctors; make financial arrangements with
patients; develop payment plans
. Make appointment reminder calls; balance bank account/deposits; pay
taxes & practice insurance
. Understand medical coding; provide dental software resource and
assistance to other employees
DEZIEL DESIGNS, Medina, MN Independent Contractor, 2002 to
2007
. Built a thriving business and a clientele that consisted of small and
mid-sized accounts
XI0TECH, INC., Eden Prairie, MN Market Development and Sales
Support Manager, 2000 to 2001
Responsible for lead generation, staff training, field sales support and
sales/marketing systems.
. Provided leadership/training/performance results for lead generation
operations; staffed and trained 15+ personnel and sales associates;
maintained literature inventory and ordering process
>Wrote staffing summaries, job descriptions and performance reviews;
conducted staff meetings
. Designed processes for interaction between inside sales & new
department; analyzed data storage
. Qualified leads; represented and promoted the company at trade shows
. Created and analyzed spreadsheets for performance
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RELATED EXPERIENCE
HOLLYDALE / SHAMROCK GOLF COURSES, INC., Plymouth, MN
Sales Support Manager / Accounting and Marketing Systems Technician
3 Years
Leadership in sales/advertising/visibility/computer operations; set
up/installed an automated business system
. Created and executed successful advertising campaigns; expanded
business by bringing in several league and other accounts; managed and
implemented projects including tournaments and events
. Performed bookkeeping tasks including payroll for 20 employees, quarterly
sales taxes, accounts receivable/payable and deposits; set up interactive
accounting functions between company & CPA
Annette Deziel 763-***-****
Page 2 of 2 *******@********.***
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ADDITIONAL RELATED EXPERIENCE
ARTISOFT, INC., Tucson, AZ International Sales Manager
MELODY S. ROBIDOUX FOUNDATION., Tucson, AZ Client Specialist
. Artisoft: Generated astonishing results in this new company; far
exceeded expectations developing new business through lead generation
programs for international and OEM accounts
. Generated 12%+ of total company revenue; sales skyrocketed 300% the
1st year
. Achieved 100% client retention over a 3-year interval
. Developed and managed distribution accounts in Holland, Germany,
France, New Zealand, Australia, and Canada
. Robidoux: Reviewed and evaluated grant applications for eligibility;
assisted grant recipients in making technical purchases, associated
products and services
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TECHNICAL EXPERIENCE
NETWORK MANAGEMENT, INC., Plymouth, MN Business Analyst/
Client Support Representative
XEROX CORPORATION, El Segundo, CA Systems Analyst
Selected Highlights:
. Member of an award-winning team that developed a menu-driven financial
planning system that transmitted financial data across the country;
wrote documentation, user training, and support
. Active participant in designing, creating and implementing a marketing
database
. Maintained multi-national client data and resolved technical issues
directly with clients
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EDUCATION AND TRAINING
UNIVERSITY OF ARIZONA, Tucson, AZ B. S. Degree in Business
Administration
Major in Management Information Systems
PIMA COMMUNITY COLLEGE, Pima, AZ
A.A. Degree in Business Administration
A.A. Degree in Travel / Destination Development
LAKELAND MEDICAL AND DENTAL ACADEMY Former Certified/Registered Dental
Assistant
TECHNICAL PFOFICIENCIES: Excel Microsoft Office
PageMaker QuickBooks XLDent
BASIC OPERATIVE FAMILIARITY:
Languages: Basic, Pascal, Visual Basic
Other: Clientele/CRM, Project Scheduler 8, TSO/ISPF,
MVS/JCL, Forest & Trees, Sidekick
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