Project Manager Analyst

Steven J. Hamson

**** * ******* ** *************@*****.*** 720-468-

0750

Centennial, Colorado 80112

SUMMARY

Senior business analyst with expertise in all phases of the software

development life cycle. A self-motivated leader adept at requirements

elicitation, management, structured analysis, and business process

improvement. An excellent communicator with strong written, verbal, and

presentation skills which allow for effective collaboration across business

domains. Demonstrated ability for researching, troubleshooting, and

solving complex problems with innovative solutions.

* Expert analytical modeling skills * Team leader * Test

planning/execution

* Functional requirements specification * Use case design *

Requirements traceability

TECHNICAL SKILLS

Tools/Frameworks: Scrum, CaliberRM, HP Quality Center, UML, Robot

Framework,

SharePoint, Business Objects XI, MS Project, Visio,

PowerPoint, Word,

Excel, Outlook, XMetaL, Together, vi, JUnit, WebLogic,

Remedy

Languages: Java, J2EE, EJB, XML, C, MS Visual Basic, Fortran

Platforms: XP, Vista, UNIX

Database: Oracle, MS SQL Server, SQL, PL/SQL, Toad, SQLPlus,

Oracle Forms

PROFESSIONAL EXPERIENCE

VERECLOUD, Greenwood Village, Colorado 7/2010 - 4/2011

Business Analyst/Test Lead

Business analyst and test lead responsible for requirements definition and

test case design and automation.

. Created clear and concise requirements for a large 4G wireless telecom

project.

. Reviewed vendor proposals and formulated recommendations for

management.

. Created automated regression test cases utilizing Robot Framework.

HEWLETT-PACKARD, Boise, Idaho 2000 - 2010

IT Business Consultant IV (2005 - 2010)

Senior business analyst and technical lead responsible for high profile

customer facing applications which experienced over 500,000 user

interactions daily. Responsibilities included requirements elicitation and

management, process modeling, data modeling, change management, researching

and solving complex business problems.

. Led a multi-geography team responsible for maintaining and enhancing

four applications (two were customer-facing) which were essential to

the Customer Care website. Combined, these applications averaged 10

releases per year. Over the past two years the team achieved 95% on-

time delivery.

. Was responsible for logical design changes to a large customer survey

database.

. On numerous projects was responsible for requirements gathering,

analysis, specification, and validation. Created high-quality

business requirement documents which were easily understood by all

stakeholders. Through collaboration, established strong working

relationships with customers, business owners, subject matter experts,

and project team members. Managed customer expectations through

regular status meetings.

. Led efforts to migrate requirements and test cases into management

tools. Requirements were migrated into CaliberRM, test cases into HP

Quality Center (QC). This allowed for requirements to be traced to

test cases. Defect tracking was also managed through QC. This effort

produced significant results: requirements were more easily managed;

requirement traceability was established; release and regression

testing were much easier to setup, track, and report; changed

requirements were easier to manage.

Technical Analyst IV (2004 - 2005)

Business analyst and technical lead for the Subscription Manager project.

Assignment involved analysis and design of a global content provisioning

system feeding content, software, and meta-data to over twenty portals.

. Facilitated requirements gathering and validation workshops with 30

business partners.

. Led effort to create business requirements, technical requirements,

and high level design documents which were thorough, accurate and

easily understandable by all stakeholders.

. Used Together/J (a UML modeler) to model the system and create Java

code stubs which significantly reduced development time.

Software Design Engineer (2000 - 2004)

Technical analyst and project manager for the Content Distribution System

(CDS) project.

. Led a team of 15 (12 offshore) developers and analysts in the creation

of a system that greatly increased the organization's content

distribution capabilities and reduced maintenance costs.

. Managed project scope, budget, and timelines, meeting promised

deliverables.

. Improved business processes, increasing productivity.

GST TELECOM, Vancouver, Washington 1996 - 2000

Sr. Programmer Analyst

Designed and developed back office solutions for the corporation.

Researched corporate IT needs and recommended solutions to senior

management.

. SME for telecom billing system. Provided support for billing team.

. Designed and developed a trouble ticketing system for the network

operations center. This system significantly improved the time to

resolution statistics for our technicians.

. Created a task management system used by the IT department to assign,

balance, and track employee workload, resulting in increased

productivity.

NATIONAL SYSTEMS & RESEARCH CO., Vancouver, Washington 1993 - 1996

Sr. Systems Analyst

. Designed and developed portions of an energy scheduling and accounting

system for Puget Sound Power & Light.

. Designed and developed load forecast generator for Boston Commonwealth

Gas.

EDUCATION

BS Computer Science/Statistics, Brigham Young University, Provo, Utah

Professional Certified Business Analyst, ESI International, (Hewlett-

Packard)

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