Project Manager Quality Assurance

MATTHEW F. DEMAREST

* ***** ****** *.*.

Washington, DC 20005

202-***-**** or ************@*****.***

OBJECTIVE

I am an experienced systems analyst with a high regard for detail, process,

and quality of work. My objective is to provide requirements definition

and management to organizations utilizing proprietary and/or COTS

applications.

SUMMARY OF QUALIFICATIONS

. A solid background in information/systems analysis, requirements

management, user acceptance testing, user support, and documentation (i.e.

use cases and training materials).

. A thorough understanding of the Software Development Life Cycle.

. Proficient in Microsoft Office Suite, Visio, Adobe Dreamweaver, and Live

Cycle.

. The ability to interact with users at all levels as well as technical

staff and make a meaningful connection between the two.

ACTIVE CLEARANCE

. TS/SSBI

PROFESSIONAL EXPERIENCE

SRA International - Arlington, VA

Analyst (Contractor) 03/2010 - present

Providing support the Department of Homeland Security by reverse

engineering requirements for a classified system used to collect and store

intelligence information. Also, providing test support and writing release

notes for the user community.

National Academy of Sciences - Washington, DC 10/2009

- 3/2010

User Support Specialist

Researched and responded to user inquiries related to a proprietary

editorial submission system. Also, reviewed and wrote system requirements,

use case scenarios, and system change requests.

Kiko, Inc. - Alexandria, VA

Senior Business Analyst (Contractor) 07/2007 -

10/2009

Supported an enterprise wide reporting initiative for Customs and Border

Protection. Responsibilities included eliciting, documenting, and managing

report requirements for border enforcement management systems. Also,

provided screen design and testing support.

SRA International - Arlington, VA

Team Lead/Analyst (Contractor) 04/2005 -

07/2007

Provided intelligence on suspected overstays or out of status non-immigrant

aliens. The information was gathered from government, commercial and public

databases. The results are analyzed and placed into a case tracking system

and forwarded for investigation. Additional responsibilities included the

daily management of a team of 5 Analysts.

Also, supported the development of the Air Analysis Portal for the

Environmental Protection Agency. Responsibilities included requirements

management, testing, writing training materials, and user guides.

Booz Allen Hamilton - McLean, VA

Senior Consultant (Contractor) 12/2003 -

04/2005

Researched and responded to stakeholder feedback related to information

requirements and business rules for a classified human resources

application. Also, provided quality assurance review of use cases and data

mapping documents.

Concentra Networked Services - Tampa, FL

Quality Assurance Review 02/2003 - 07/2003

Reviewed and corrected electronically submitted data for workers'

compensation claims. Also, researched and updated a provider database to

assure correct and prompt claim payment disbursements.

The American Red Cross - Falls Church, VA

Senior Requirements Analyst 06/2000 - 07/2002

Elicited, wrote, and reviewed system requirements, use case scenarios,

system change requests, and all user documentation to support mission

critical Disaster Services and Armed Forces Emergency Services

applications. Also, acted in a Product Manager capacity as the single point

of contact for the Project Manager, Software Engineering, and Testing.

Additional responsibilities included:

. Screen design

. User support

. User acceptance testing

. Prioritizing change requests

RPS, Inc. - Alexandria, VA

Business Analyst 10/1999 -

06/2000

Elicited, wrote, and reviewed system requirements for a proprietary order

and fulfillment application. Also, analyzed and documented interactions

with interfacing financial and inventory control systems.

Additional responsibilities included:

. Application testing

. Prioritizing change requests

. Writing user documentation

. User support

EDUCATION

Strayer University - Arlington, VA

Associates Degree - Business Administration

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