Customer Service Office

Cheryl Chadwick

**** **** ******, **, #* ( Washington, DC 20002 ( Home: 202-***-**** (

Cell: 202-***-**** ( ***********@*****.***

administrative support/office assistant opportunities

ADMINISTRATIVE SUPPORT PROFESSIONAL OFFERING VERSATILE OFFICE MANAGEMENT

SKILLS AND EXCELLENT CUSTOMER SERVICE SKILLS. A "CAN-DO" APPROACH TO ALL

TASKS - ABLE TO JUGGLE MULTIPLE PRIORITIES. EXCELLENT TEAM-BUILDING

SKILLS, EFFICIENT IN A VARIETY OF OFFICE SUPPORT TASKS, INCLUDING:

Office Organization & Spreadsheets & Reports Accounting/Bookkeeping

Administration Filing & Data Entry (75 Professional

Meeting and Event Planning WPM) Presentations

Scheduling & Calendaring Records & Database Strong Customer

Telephone & Front Office Management Relations Skills

Reception General Office Skills Computer Proficiency

Experience

The DC Metropolitan Foster and Adoption Parent Association, Washington, DC

Administrative Assistant 4/2008 - 10/2010

Reported directly to the Executive Director providing a wide range of

administrative support including the Director's calendar for appointments,

scheduled meetings and events; coordinated logistics, prepared research

materials and served as key point of contact.

Prepared correspondence, reports, memos, and letters, as well as gathered

and analyzed data for department meetings, program submissions and events.

Compiled and prepared weekly and monthly reports.

Communicated and interacted as liaison with the President of the

Association, Executive Director, Board of Members, Association Members, the

Heads of other Non Profit Organizations and other interested parties.

Provided office administrative support, office coordination, maintained and

established office procedures, in addition to record keeping, purchase

invoices, reimbursements and provided training to new employees. Served as

gatekeeper, providing front desk reception, greeting guest and visitors as

well as answering and referring calls.

Acosta Sales Marketing Company, Columbia, Maryland

Retail Sales Merchandiser 1/2006 - 3/2008

Thrived with busy, high volume environment requiring the ability to

prioritize and provide excellent customer service.

Demonstrated fast learning capacity, flexibility and versatile skill-set.

Ability to train, motivate and supervise.

Executed Plan-o-gram to ensure floor plan and setup as to demonstrate and

rotate to ensure the manufactory's optimal visual and commercial product

placement.

United States Senate, Washington, DC

Executive Assistant/Assistant Office Manager 5/2000 - 11/2005

Handled front-office operations and provided impeccable customer service to

the Members of Congress, their staff, guest and visitors.

Managed all aspects of day-to-day operations including but not limited to

management of the office, clerical support, hiring and training

administrative staff, planning and scheduling, expense account, office

supplies, personal correspondence and other matters relating to

congressional operations. Supervised Interns and the Senate Page request.

Processed constituent request including the US Flag and other duties as

assigned by the Office Manager.

Education

BOWIE STATE UNIVERSITY, Bowie, Maryland 1976-1978

Technology

Proficient in Microsoft Office Word, Excel, Outlook; Computerized Cash

Registers; Scanners/Inventory Systems

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