Christine L. Hayes
Ph. No. 407-***-****
Email: ********@****.***
A highly equipped Administrative Assistant with experience in performing a
variety of upper level administrative and staff support duties for a
specified department, which require a range of knowledge and skills of
organizational procedures and policies; directing and assisting visitors,
and resolving administrative problems and inquiries; composing, editing,
and proofreading correspondence and reports, and preparing a range of
administrative documents.
Summary of Qualifications
. More than ten years of extensive experience.
. Strong ability to lead and train staff.
. Excellent ability to gather and analyze statistical data and generate
reports.
. Profound database management skills.
. Great knowledge of general accounting principles.
. Remarkable ability to communicate effectively, both orally and in
writing.
. Complete knowledge of supplies, general office equipment and services
ordering and inventory control.
. Exceptional record maintenance skills.
. Excellent ability to solve problems.
. In-depth receptionist skills.
. Deep ability to compile information and prepare reports.
. Excellent coordinating skills.
. Immense ability to schedule appointments and maintain calendars.
. Profound ability to transcribe and record meeting minutes.
. Remarkable word processing and data entry skills.
. Excellent ability to make administrative/procedural decisions and
judgments.
. Strong ability to compose and edit already written materials
. Computer Knowledge: Microsoft Windows 98 - 07: Word, Excel
Spreadsheets, PowerPoint, Pivot Tables, InfoPath, Access, Publisher,
Project, Outlook, Adobe In Design, Photoshop, Illustrator,
Quicken Books, AutoCAD, Time Management Software, Timberline
Construction Management software, Laserfice database.
Professional Experience:
RBA Inc., Kissimmee, FL 2010 to 2011
Administrative Assistant
. Coordinate and perform a range of task as well as operational support
activities for the company. Provide administrative/secretarial support
for the company such as answering telephones, assisting visitors, and
resolving and referring a range of administrative problems and inquiries.
. Compose and edit correspondence and memoranda from dictation, verbal
direction, and from knowledge of established company policies; prepare,
transcribe, compose, type, edit, and distribute agendas and minutes of
meetings.
. Schedule and coordinate meetings, interviews, appointments, events and
other similar activities for manger.
. Establish, maintain, and update files, databases, records, and other
documents; develop and maintain data, and perform routine analyses and
calculations in the processing of data for recurring internal reports.
. Sort, review, screen and distribute incoming and outgoing mail; prepare,
compose and ensure timely responses to a variety of routine written
inquiries.
Resorts Construction, LLC, Davenport FL 2007-2009
Executive Administrative Assistant
. Provide support to Land Development's Project Management with
Administrative responsibilities of construction project.
. Coordinate Travel arrangements and lodging
. Coordinate and setup video conferencing
. Create and distribution of project brochures and company's monthly
news letter.
. Create weekly and monthly progression reports for (5): active sites.
. Create and maintain project sheets, generating weekly reports with
graphs, project time sensitive task, delays and progression.
. Responsible for creating and maintaining company portfolios.
. Database Administrator for the company's document control
. Responsible for delegation work and supervision for (4) Administrative
Assistants.
. Assist project manager and engineers with and on site testing,
permits, and legal filings.
. Created documents, forms and templates with Adobe Professional 8.
. Responsible for licensure renewal for general contractor, plumbing,
and business for the state of Florida and Iowa.
. Utilization of Quicken Books, to create reports for company's CFO
. Assist Marketing Department with company website, marketing brochures
and monthly news letter.
. Notary for the State of Florida.
Ginn Development/Ginn Golf, LLC Celebration FL 2005-2007
Landscape Administrator
. Provided administrative, support for the Landscape and Golf Course
Operations.
. Managed all of the labor and equipment from different sites and assist in
providing accurate information on labor and equipment hours by verifying
information from payroll and equipment allocations.
. Create and maintain different spreadsheets for 6 different sites,
including labor and equipment hours and other information included on
daily work logs.
. Monitor daily information entered in other sites for accuracy and up
to date information.
. Maintain a database (Hibbert) and up dated information as needed.
. Assist Supervisor's and Managers with questions and/or when
labor/equipment reports are requested.
. Submit a detailed weekly summary report by site including equipment
information to be analyzed by Supervisors and Managers.
. Submit monthly end of the month reports to accounting including labor
and equipment information for payroll and equipment allocations.
. Work with all levels of Ginn Golf to ensure highest level of service
has been provided.
. Review with project controller all entries including job and equipment
coding prior to submitting end of the month reports.
B & B Installers, Inc., Newark NJ 2002-2005
Executive Office Administrator
. Monitor daily performance of staff and recommended improvement course of
action plans
. Responsible for resolving customer complaints and maintaining a positive
image to customer base.
. Organizing and running the daily functions of the office
responsibilities
. Office staffing, hiring and dismissal
. Extensive interactions with clients, arranging and bidding for jobs
. Initiated and produced I.D. cards for payroll
. Initiated uniform standard and dress code for the office at large
. Utilized multi-networking via the computer
. Accounts receivable, Accounts payable, and purchase Orders
. Weekly payroll, Maintained Bank Accounts. Initiated and setup e-time
for labor hours, assess and evaluated all working of the office
administratively.
Law Offices of David Springer in House Counsel for USAA Insurance, Florham
Park NJ 1998-2001
Legal Administrative Assistant
. Provide administrative support for attorneys and other staff within the
Office of General Counsel.
. Monitor daily performance of staff and recommended improvement course of
action plans
. Coordinate Travel arrangements and lodging
. Responsible for resolving customer complaints and maintaining a positive
image to customer base.
. Handled multi-line switchboard
. Maintaining Supply Room
. Attorney Billing
. File Storage and Retrieval
. Handling Attorney's Outlook Calendars, and Motions Arbitrations
Calendar
. Extensive interaction with Claims Representative's, Client Intake
. Creating and running monthly and yearly reports.
Law Offices of Reitman Parsonnet, Newark, NJ 1988-1998
Legal Administrative Assistant
. To organizing office documentation for quick and easy file retrieval
. Scheduling meetings and appointments,
. Managing office supplies,
. Receiving and disseminating information via telephone, email and
other means
. Greeting and directing clients.
. Maintaining firms' Law Library
. Making Daily Bank Deposits,
. Handled multi-line switchboard
. Maintaining supply room,
. Responsible for attorney(s) monthly billing
Educational Back Ground:
University of Phoenix-Business Administration
Essex County Community College- Business Administration
Hudson County Community College-Computer Science
Drake Secretarial School- Certificate
Salary Requirements: $42,000- $45,000 (NEGOTIABLE)
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